Hyatt Place Allentown - Lehigh Valley

This was my first experience of a Hyatt Place (anywhere) and it was exemplary – everyone on staff was gracious and responsive; the design scheme was thoughtful, tasteful, and genuinely restful; and the whole hotel had a light-filled 'new car' feel (in a good way). My room, which was spacious and comfortably full (no tight spaces or cavernous voids), included a sofa nook that felt like a living room and came with a clean, fresh smell as well as a choice of stylish window shades that allowed varying levels of light and privacy. Pillows were comfy, lighting was good, bathroom was spotless with lots of counter space and hooks, towels were fluffy, wifi was super fast, there were helpful extras like a laundry room down the hall, and the ironing board was ingeniously stored. I would very, very happily stay here again.

I'm digging deep, here, as this hotel easily met and amply exceeded my expectations, but: The small rainwater shower head was mounted in such a way that there wasn’t much room to stand under it, and you'll need to use the rolled-up bath mat, as the shower floor gets slippery. The ceiling lights in the hallway and sofa nook appeared to be on a sensor, as they turned off occasionally if I did not move around (great for the environment, startling if you sit still to read). And I would have appreciated a simple hot pot to boil water in addition to the spotless mini-fridge, microwave, capsule coffee maker, and plentiful cups, spoons, and tea bags. Lastly – and I don't know if this was by request or hotel policy – I wish the TV in the lobby had been showing anything but Fox News.

The staff is friendly and courteous. The hotel is very clean. The breakfast was good but not as good as a few years ago at Hyatt Place. Beds were comfortable. Location by highway is good to get to other sites in and out of the area.

No drawers in room to store clothes. It could be helpful to have directions for the electric blinds.

I liked the location. Close to places to eat but far enough to provide an open area with a nice view. The staff were exceptional and very friendly. My room was on the 5th floor and location was perfect. The free breakfast was a buffet with so many food choices. I was very impressed. Hi

Only one dislike....the air conditioning system is loud. I'm a light sleeper so I take my ear plugs with me.

Very nice contemporary clean design of the unit. Comfortable bathroom, exceptional breakfast

The lunch at the restaurant was not of good quality. Good on paper but food was not properly prepared.

Great location and plenty of parking space. Room was so spacious I give it a thumbs up!

The area for snacks was not stock well. Both days empty. No source of variety on food or candy choices.

the hotel and room were great!! This is a very nice new hotel. The room was large and had everything we needed for our stay. The bathroom and shower were very well designed. The breakfast was a very pleasant surprise.

When I booked I did not know there was a very large group of kid's soccer teams staying here.

I like the way the staff were really nice, helping me with what ever I needed. The breakfast was amazing!!! I been in different hotels but this one I give it 100 out off 100. I really recommend it. The pool was awesome my family enjoyed it.

everything was great I can’t say nothing bad about it

customer service is excellent! Marie was very helpful and made sure we had everything every morning for breakfast. Justin was very helpful trying to find an Uber at 3-4am went above and beyond.

it will be nice to have a microwave in every room.

Did not partake in the breakfast as it was VERY busy and really do not like buffet style things where there are a lot of hands touching the food.

The busyness of the breakfast. Need a bigger room for this.

I love everything about this place. I love the room, I love the location, I love there breakfast, I love the staff. I can't say one negative thing about this place lol I have been here a couple times and if it wasn't pricey I would be going here ALL the time.

Nothing.