Best Western Plus Clarks Summit Scranton Hotel

We liked the location it was close to everywhere we needed to go. The breakfast options were great. The pool was quiet.

Check in lady was alittle snotty. Elevators weren't cleaned in the 3days 2 nights we were there. The gentleman tending to brkfast was rude and should have been dressed in work attire instead of street clothes. We thought he was a guest. Had to ask for a privacy/ housekeeping door hanger and then our room still wasn't cleaned. A TV channel guide would have been nice also.

Everything was clean and worked well. The bathroom was nice and clean. The beds and HVAC worked well. The full hot breakfast was very good. I have had more extensive free hot breakfast but not very often the quality and flavor. The pancake machine ran out of mix but the staff refilled it quickly and it was back in business.

I would prefer custom eggs and home fries but it was still good. I would have liked more pillows. There was not enough parking for the tenants at the hotel. Some cars had to park in NO PARKING ZONEs. We had to use Booking.com to get the best rate. We tried calling the Hotel directly but they were $70 higher and would not match the Booking price quote. I thought the price was still high but with the economy and inflation the way it is, it is understandable.

We weren't going to make it home at a decent hour and needed to pull over and I liked that you had a room available. It was over $100 more than I wanted to spend, but the room was practically an apartment and that helped us rest up for the last leg of our journey.

Parking sucked. We parked up on the hill and had to hump our luggage down the steps. Staff were smoking outside the door and blew clouds of smoke that we had to walk through. Nasty, disgusting, gross. Also we smelled weed in the lobby. WTH?

The room was comfortable, clean, everything u would need. The property very well maintained. The pool was awesome. They had a nice hot breakfast every morning instead of just pastries. The staff was awesome. Would definitely stay there again.

The bathroom was pretty tiny. If u sat on the commode u couldn't shut the bathroom door without hitting ur knees. Hey if that's the only problem u have with a room its something u can handle.! It was nice and clean. That means everything.

Excellent short-term hotel in this small town. Everything is brand new and spotless. Breakfast was excellent with both continental as well as hot food choices which was very filling. Beds were super comfy. Huge TV with many channels. Staff was excellent and helpful. Nothing to complain about. Perfect location on main road, loads of shops and eateries right nearby. If in the Clark Summit/Dickson City area, this is a great hotel to stay in. I will definitely stay here again.

Nothing to dislike. Perfect for my needs.

location was great. the lady who did breakfast was amazing love her!!

The room that we checked into was still left dirty. we didn’t want to move or anything cause we had just drove in from Florida so we was all tired we did address the issue to the front desk and property manager. the manager asked if there was anything they could do again we didn’t want to move out of the room due to us being tired, but we did want to address the issue cause it could of been a worse situation if it was another person and especially during the this pandemic time of covid. things should be left clean and sanitize.

The hotel is clean and in a convenient location to everything in the area, by car. The staff was very helpful and friendly and the rooms were recently updated lightly...paint etc. We would stay her again for sure!

Nothing comes to mind that I didn't like. Could use some upgrades to the elevator. Was sounding funny.

All of the staff members that we encountered were super nice and friendly. My daughter loved the automatic pancake machine at breakfast.

The pool area had dirty Band-Aids on the ground and closing at 8pm was very early especially since there are no lifeguards why can't it stay open later?

Nice hotel near 81, the hotel was surrounded by many food options that can suit any taste. Very convenient location. Room was clean and comfortable.

Just be aware that there is an extra parking lot for guests when the front lot gets full, you have to go around Tulley's restaurant to get to it! Took us a while driving around to figure that out.

we had a nice stay. The room was clean and spacious. There was a quiet time policy so there was no screaming people behind the wall :) we liked it. There is a pool in the hotel but we were not preppered, next time:) The breakfast was included in the price but there was not much choice. Was ok, but the day before we stayed in the same hotel chain and breakfast was excellent. Here we had much less but in overall was good.