Amazing hotel! So many great things to offer. Absolutely beautiful. So much to offer and close to a ton of shops. Proms and weddings when we stayed. Bed was comfortable and room was clean and spacious. Couldn’t get a tv to work but we didn’t spend a ton of time in the actual room anyways. AC worked great and the room fits a ton of people, my kids had a basketball tournament and their teammates came to hang out. Loved that there was an onsite restaurant will try it when we stay again in the summer.

The indoor pool was cloudy and the hot tub was dirty. Refrigerator in room was broken, but I didn’t tell the staff. Older teens/young adults played ding ding ditch and the staff never followed up but I’m sure they dealt with it. Also didn’t like that they do not allow delivery drivers to go to the door as the hotel is huge so that walk wasn’t the best.

We love the eating and at the Eden Resort and will be staying many more times in the future. The service is always a step above everyone else.

Everything was great

We were visiting our son’s family in Lancaster for the holidays and booked a room for our daughter and her family at the Eden Resort and Suites. When we went to check them in we discovered that it was the poshest place we have ever seen in the entire area! Their double queen room was not only spacious and luxurious, but also overlooked the large indoor pool. (No wonder it smelled distinctly of chlorine.) We will probably stay there ourselves some future time that we come… and will be sure to bring our swimsuits!

They did mention that the pool was a little noisy up until it closed at 10 PM, making it hard to get their toddler to sleep. We will probably request a different location than they had.

I love the size of the room plus the view into the dining area with beautiful sparkly lights. It was very quiet and peaceful where I was able to sleep rest and be refreshed to take on many more task next day. I really appreciate the cleanliness of the resort and the exercise room the sauna the swimming pool, and everything else. Thank you for the great service and the cleanliness of the resort, the food was great as well. I would definitely return with my family and others. Thank you.

I was hoping to use the sauna a little later after my exercise, but it was closed around 9 PM. Thank you and there's nothing else that I dislike.

Great to job to whom ever is managing this hotel...wonderful place to stay with a family!

it was clean there is alit to do as far as the outdoor playground and games like ping pong, pool table,bocci,connect 4, shuffleboard, basketball half court, indoor and outdoor pools and splash pad.

The food was terrible breakfast buffet was powdered eggs hard pancakes over cooked oatmeal and greasy sausage and bacon. fruit was ok but $60 they are crazy and the bistro uses some weird cheese sauce on its pizza. If you have a wood fired pizza oven learn how to use it right you could have something good there. put the roasted wings closer to the fire get a good sear on them, also make you pizza dough thinner and use good ingredients fresh mozzarella and fresh toppings the mushrooms were fresh I’ll give them that but the rest needs work. one pizza ,wings,kids pizza, pretzel nuggets over $100.00 if they made it well I would not mind the price.

Nice hotel, comfortable beds, very clean . We liked that the heating/AC system is central ( not a loud window unit like in the majority of hotels), it was running very quietly

The only negative is breakfast. There were not enough bigger tables and we were asked to wait for 1 hour. Disappointedly we left to eat elsewhere. Maybe the hotel should advise guests to make reservations to avoid such situations.

Clean room, the outside is kept clean and staff does a great job keeping it clean. The food trucks are awesome. Happy that the pools are open till 10pm. Encore was a good resturant but needs to add more variety of foods on there menu.

Bistro 2 resturant was a horror. Food was not cooked, Pizza was cold and ants all over on the table inside. Meagan was very nice and tried her best but nothing was right from the kitchen. We got up and left. They need to really change there menu, clean their place up. First time and very bad experience.

We didn't get to eat at the on-site restaurants as we had minimal time and didn't get to explore the whole resort . Due to the last minute plans and for where we planned to go, the cost was a bit more than we had expected to spend, but it was pleasingly enjoyable. Some of my family got to enjoy the pool, but that was the extent of our short visit.

There were only two handicap parking spaces on the entrance side so we had to park a little further away on the B side of the parking lot.

I appreciated the overall style and atmosphere of the hotel. The room had modern amenities that all added a nice touch to the room. The bed and lights were also styled very tastefully. This hotel also has 2 pools, a fitness center and a functioning sauna. All of which I enjoyed during my stay.

I didn't like how small the room was. I do feel that the room could have been a tad bigger. The bathroom was quite small too, and me being a 6'5" guy, the ceiling could've been higher in the restroom, too. I also didn't appreciate the fact that this hotel held an additional $50 each night of our stay on my credit card. Something I wasn't aware of prior to booking my stay. The bed could've also been a bit more comfy and accommodating to the body also.