Three simple things- 1- Location 2-Price 3-Staff Location is great!!! seconds to 202-30 and 29!!! Stores- restaurants and fuel within mins PRICE!!! always a great price and great rooms!!! and the STAFF!!! always a pleasure to talk to and check you in quickly and answer all questions with a smile!!

I have no complaints about this property !!!

ESA is pretty consistent across locations and I always know what to expect. This location was clean, I felt that myself and my car were safe, the staff was courteous and professional.

ESA needs to upgrade their breakfast items -- I don't mind "grab and go" but I expect high quality items and a range of choices for different dietary needs. For example, they only have "fake" creamer, liquid and powdered, but no actual milk, cream, or half-n-half. They also only offer muffins and granola bars, both filled with sugar. Not good.

Accessible room with roll-in shower was convenient. There was a kitchenette with all facilities I could need, including a full sized fridge. Also a couch, chair, bench, and desk. Free wifi was sufficient for streaming on my devices. Convenient enough location to not have to drive too far out of the way to get what I needed.

TV remote would not change channels. Bathroom door would not stay open, but automatically shut, no matter how far you opened it. It made the room dreadfully hot when using. Their wifi page tried to scare you into purchasing a premium tier, when their free tier was sufficient for me to stream 2 on one device and using internet on 2 others. Masks are still required in this facility.

Friendly staff

It. Was very nice friendly staff. Would stay again soon.

Rooms could be dusted more often behind the TV was so much dust on the TV stand

Luis is an exceptional employee who went out of his way for us. Supplipus with a hair dryer and coffee pot.

Room was clean except the carpet could use a thorough cleaning. Mattress was well worn. Grab and go breakfast was not available.

Front desk( Luis) was extremely polite,pleasant and helpful- Was a super friendly and helpful! Room was clean and comfortable!! Great location for food and shopping! Highly recommended!!

Nothing negative

nice location facilities and staff. recently remodeled.

side window broken, hot water on and off , needs to

Chan who checked us in was super pleasant and very accommodating. She singularly multi-tasked with a smile on her face as she took care of everyone’s needs one at a time with patience, efficiency, and humor! This was so key after a long day. Because of her, we’d book here again.

I didn’t feel like I was in a large city.

The “breakfast” was rather disappointing but in the days of COVID, most hotel breakfasts have gone the same way.