Extended Stay America Suites - Philadelphia - Plymouth Meeting - East

Bed comfy, good size room, location where we needed it, easy check-in / check-out. Nice room temp comfort with this nasty cold weather. Looked clean throughout.

Advertised breakfast included --- you shouldn't advertise breakfast --- it's not; coffee & lite commercially packaged snack at best. (that's not breakfast in any way, shape, or form) No ice, unless we made it in the fridge freezer. Tub/shower needs revamped, in need of update. Wish we would've had more plastic glasses in roomn not just BR.

Great location & the kitchenette was helpful, especially the full-size fridge, since we were traveling for Thanksgiving & had pies to keep cold. Staff was masked during Covid variant month. I'm sure it was a challenging time for them, and they were responsive when we needed kitchen items.

Entry area wasn't clean on arrival, especially one of the main floor rest rooms. Seemed like more than usual number of extended stay guests & it felt somewhat "lived in." Cooking odors, full cigarette receptacles outside & trash cans in lobby. Staff did their best, and it was cleaned up during our stay.

Great price, great location, large room size, small kitchenette is very convenient, the room was clean, the tv was old and rooms are a little outdated, but for that price it is definitely worth it.

The bed mattress and comforter could have been more comfortable but it got the job done for a few night's stay on a budget. Not bad at all. The breakfast offered however is basically just coffee and some fresh bananas and granola bars & muffins. Not really a breakfast, but the hotel is directly across a Dunkin Donuts so breakfast didn't matter. I recommend it.

I enjoyed the quiet and friendly environment. The room was clean and very comfortable. At check-in, the representative on duty was very professional and treated us with respect . He provided excellent customer service. I will definitely stay again!

The only thing I didn't like was that I couldn't stay longer!

No breakfast due to covid. That was ok. Everything was A-okay!! Staff very nice land friendly. Main desk lady kindly Listen to my so-called problem that I was going through. I felt like heaven in your studio compared to my life going on and everything was just perfect. I really like Plymouth Meeting one I really can't wait till I stay there again but it cost a lot considering I'm staying somewhere for 800 a month lol. that's only reason why I'm not there Lol. I will definitely recommend it all ESA hotels. I been to 3. So far. I almost had me and my sister stay there but I had to cancel cuz she didn't come into town and I don't need it because I'm staying somewhere til my life gets better situation. So it was really great. Marie S. Thanks.

I guess nothing.

great location near my siblings house. very convenient early check in overall was not disappointed in my experience staying at the hotel.

maybe some more products for the shower also a bigger tv & did not have the supplies for the small kitchen

Better than expected. I don't understand why people have reviewed it poorly in the past. It was a small room, bare bones, but that's all I needed and this was the perfect price and location. The bed was comfortable and much better than others at this price point.

We were transitioning between houses so we had a quick night and caught up on needed sleep. Location was perfect for our needs. We would stay there again.

Room could have used a little more care in cleaning, but overall was fine.

The quietness of the building, cleanliness and friendly staff

Need better breakfast options and toiletries in the room ( toothpaste, toothbrush, mouthwash, lotion, shampoo and conditioner) and ice maker in the building

The check in is always quick and the staff members are always friendly. We checked in here at least 4 to 5 times last yr just for a quick weekend getaway. We live in Phila. and usually go to Atlantic CIity , NJ. Extended stay is close to home and public transportation. The Plymouth Meeting mall is directly across the street , and we just walk over to the mall. Dunkin donuts is a few steps away from outside of the hotel room doors.

Trash room needs several air freshers attached to the walls. When you open the door the smell was horrible. Please consider attaching fresheners to the walls.