Breakfast buffets at mid-level hotels are all pretty much the same. It's as though someone (Sysco? Gordon's?) won a bid to provide food to all the locations. It's pretty bland and unremarkable. The only advantage is the feeling that I'm getting something for free, which is a "false positive," and that it's quick.

At this particular location, the only coffee in the so called cafe area, was the light roast. So, in order to get my preferred dark roast, I had to go into the lobby. No big deal, but it did seem to contradict the otherwise aimed for convenience level. I also made the mistake, when I checked in, that coffee in the prominently displayed coffee urns in the lobby would have hot, or at least warm coffee. i was wrong.

Very new hotel and very updated and clean. Nice rooms though the two bed suite is a bit small. Nice new bathrooms with pump hand soap, lotion and shampoo , conditioner and body gel. There's even free makeup remover towelettes. They have relatively new TV models. You have to request housekeeping before 10 AM if you need that service. Overall the plush carpet in the hallways and the lobby fitness center and just the whole building makes you feel like you are in a luxury hotel and that you paid a lot more than you really did for the stay. Would highly recommend.

Nothing really.

Breakfast was what I expected and on par with typical offerings in most hotels at this price point. Hotel is very clean and the downstairs lobby and sitting areas provide adequate seating. Staff was very friendly and welcoming. Most importantly, the room was clean and confortable.

Better and more breakfast options would be nice. Also, it would be nice if the free coffee and water for hot tea was hot.

It was a great hotel! we were there for 4 nights along w a large group from my work. Rooms were large and comfy, breakfast was hot & fresh and the hotel was at or near capacity every night. Staff was BEYOND friendly, welcoming, & knowledgeable! Good safe parking. Hotel was CLEAN after an initial situation was corrected. Hotel was in great location near coffee, McD’s, many fav restaurants and local ones. Also a very nice Kroger store. My company warehouse is located in Blythewood and this will be my GO TO when going back for work! The 2 night workers are absolute GEMS! Don’t let them go! BOTH gentlemen went above and beyond every evening to help us out! Absolutely a home away from home!

Nothing

Everything was clean. Staff was fantastic. We stayed for my son's boot camp graduation from Fort Jackson and this place was close enough, in a safe location, with plenty of eateries right in the adjoining parking lot. Breakfast was decent for hot continental breakfast.

If I really had to find a complaint, the only thing would be the shower head pressure wasn't the best.

Beautiful property and well maintained! Johnathan at the front desk was exceptional and very welcoming. In spite of being uprooted by Hurricane Helene, Johnathan really made us feel comfortable and he should be recognized by his hardwork. His customer service skills are outstanding. Thank you Johnathan!!!

N/A

I enjoyed my stay here at the Hampton-Inn & Suites By Hilton-Columbia Killian Road. It was a big room and it was very clean. The bed was very comfortable and I slept like a baby. This will be our go to place to stay the next time we come to Columbia

Great location, comfortable beds. Plenty of room for people to sit and visit. Close to shopping. complimentary water, registration staff friendly, answered any questions, was very helpful. Big rooms.

Terrible smell almost like a sewage backup-hopefully it is fixed by now. The cleaning solution they used had a strong smell through out the hotel, gave terrible headaches. I believe it was Fabuloso cleaner. I don't know if they were trying to cover up the other smell. Parking can be a chore, had to drive around for quite a bit after returning to find a spot to park.

The breakfast was okay if bacon could be added that would be good addition to the menu. I love the space in the shower. The evening staff was exceptional wonderful I can’t remember their name but it was younger dark skinned young lady with braids and a young gentleman light skinned, bald head, full beard and glasses. With employees like them it will definitely make customers return to your location.

Add bacon to the breakfast menu.

AThe staff were A+ in their delivery of customer service. Camieelle and Tanz were very professional, prompt and efficient in rectifying a problem that I encountered with my Booking.com reservation. When making my reservation I selected to reserve a handicapped accessible suite with a sleep sofa. Upon getting to the room it was handicapped accessible, but did not include a sleep sofa, and was not a suite. Upon calling the front desk I was told that there was nothing in the reservation as I noted requesting a suite with a sleep sofa. In spite of the error the ladies checked to see if a suite was available, and found that there were no suites available that evening. They informed me that I could check back the next day, and if one became available they would move my group to the suite. The next day one became available and we were moved. The professionalism of these ladies in conflict resolution was exempliary and they are an asset to the hotel. The food was very good and the lady over the dining area was very courteous and professional. I definitely recommend the hotel to anyone. Cynthia

There was nothing that I did not like.