It was a beautiful place, conveniently located next to our grandmothers assisted living facility. It’s definitely one of the safer places to stay in the area! The staff was fantastic. Very accommodating!

We have never stayed at a hotel where breakfast wasn’t free. So that would be our only complaint and I’m not sure if one of the girls I asked were incorrect however, she said none of it was free, not even the dry bar of muffins, etc. We feel like if we’re paying $420 for basically a two day stay all breakfast should be free. Hot cold, or dry goods.

The staff was top notch! We really loved the food and drink selections at the hotel! The bar and restaurant staff were Amazing and super friendly! The overall performance by all of the staff that we encountered was Superb! We felt at home and welcomed which is not typical of a stay in a hotel. Thank you all for your hospitality!

We liked everything!

The hotel is close to the highway, dining and shopping but it is not noisy. The breakfast and dinner were great, including the cook and serving team. The front desk team in the morning and evening were very social and helpful with information. We love the comfort of the bed and the shower had good water pressure.

We had no complaints except the refrigerator does not get cold. It is hard to tell that it is on. We didn’t understand the bed facing the window when the view is the next hotel.

Enjoyed the facilities, staff and location has great restaurants for the much needed respit after a long day of travel. We needed nice upscale place to just enjoy the room, relax and rest. So glad we did not choose to stay in the scary Historic and Downtown Chattanooga area.

Chattanooga was a disappointment as it appears to be not safe...especially at night. Didn't like preferring to stay in our location...but sure glad we could.

Clean, comfortable, nice breakfast and good location for our trip - would definitely stay at this location again. **Don’t travel that often where I stay in hotels so I was was surprised about the incidentals charge even though I understand the reason. Maybe I missed the fine print when I was booking but as a senior I would have appreciated it if the staff had actually explained what it was instead of me just seeing it and “red” on my check in papers. When I asked why the increase in price the staff member explained the temporary charge. All ended well with charges being exactly as expected . In the future, would book direct with hotel and not use a 3rd party site.

Looked out window to front roof top which was littered with chicken bones. Did not report at time of our visit thinking it was probably a single incident but management staff may want to take a look once in a while. Otherwise clean property.

the staff was amazing and accommodating for the late check in we had. beautiful hotel inside. right off the highway so it was easy to wake up and just get right back on the road.

i did not like that there was no fence around the property, so the security and staff had to constantly remove the homeless from the parking lot. going to my vehicle at night was sketchy, but security and night staff handled everything very professional.

very clean. beds were so comfortable. staff was very nice and accommodating. the stay was so nice, I am now considering primarily hilton properties as my go-to hotel brand. couldn’t have dreamed of a better stay.

no complaints. Maybe they could use a few more luggage carts? Really was an almost perfect stay.

room was nice, fresh smell and clean. Breakfast was good (price not included, booking was wrong about saying meal included in the price).

Staff at check-in was not in a welcoming mood. when I asked if breakfast was included in the price since Booking was showing ‘it was’ her answer was a bit rude. The morning staff at breakfast space and at the counter was cool though. Also the walls were thin I could hear noises from upstairs all night.

Room was clean and spacious. Beds were very comfortable. Loved the large walk-in shower. The hotel was close to so many yummy restaurants. Loved taking the backroads to get downtown in no time at all.

Through no fault of the Hotel was unable to use the outdoor fireplace due to ball teams in house that were using this area for their pizza party dinner and hangout.

The hotel was clean and the staff were welcoming. Stayed for four nights and breakfast was included. My family and I enjoyed our stay. We had no problems getting in touch with staff for help if needed. The hotel was located near many stores and outlets, which is convenient. Also the drive to outside activities wasn't that far either.

No complaints