The house cleaning manager came and checked on us after we checked in to make sure everything was as expected, we actually were having a problem with the refrigerator, he switched them out immediately. Super nice at the front desk also I go there to see family would definitley stay again!

maybe cold water in the room would be nice just to get us settled in like a couple. other than that great !

Clean and quiet room and hallways. Very helpful and friendly staff. I personally felt assistant manager, Faith cared when I chatted with her as we checked out. She was focused on us as quests and our needs as individuals.

Kureg coffee pods. I realize my aversion to the pods is just me and that for you as a corporation they are probably a profitable choice .

Clean, well kept, easy access off the highway. hotel staff was very friendly and accommodating.

The breakfast wasn’t that great but it was free. Also this property did not have adjoining rooms which would have been convenient for us as a bigger family but they were able to accommodate us next to each other.

Someone was tracking in dirt They had a trail through the lobby and had dirt in each elevator. The dirt was in the elevator for to long. Someone either needs to clean up after this Crew or get them to take off their muddy shoes at the door. The main light just inside the door to our room was out. Was

Juan and Precious were absolutely wonderful. we had some confusion on arrival and they worked very hard to make everything right and exceeded all of my expectations I can thank them enough

the reservation desk did not provide accurate information which left us feeling like we were being deceived or discounted

Mike is an amazing associate. He was extremely helpful and friendly, a joy to talk to. He made our stay perfect!

water pressure in room 322 could have been a little better...other then that.we even extended our stay an extra day because we were so very comfortable

The service was excellent. The location right of the highway was very convenient. Overall, the property was clean and safe.

The room I stayed in could be cleaned and updated. The sheets and shower were dirty, and the carpet had stains and was worn out, to the point of having a large section missing.

Breakfast was great!! Son enjoyed the pool and the elevators. lol Staff were very helpful and nice.

There was hair in the bed and bathroom upon arrival. Could use better hair care products in the shower.

Alysia's customer service was above & beyond expectations! Great accommodations, friendly and accommodating staff for the most part, nice breakfast options, sufficient parking, reasonable pricing, great and convenient location near dining and shopping, nice and clean pool & furniture, spacious rooms, microwave, Keurig single serve coffee and mini fridge in rooms, nice furniture with desk, good internet, nice lighting-especially in the bathroom and overall stay was very enjoyable.

Small maintenance and housekeeping items that if addressed could make a huge difference in overall experience. Items consisted of slamming doors constantly at all hours (no soft close hinges), wrong size toilet seat (circle on oval toilet), shower curtain was too short to keep water from getting on the floor, dirty and sticky floors in elevators and common area walkways for over 48 hours and glass on 4th floor hallway floor for over 24 hours and requested room service for restock of toiletry supplies and never showed up unless they knocked hours later after requested and we had left the room already.

Staff were all very professional and polite. It made our stay very comfortable because the staff meet all of our needs with a smile, and went above and beyond to make sure we had all we needed.

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