Breakfast was excellent! The entire breakfast area was so clean and wiped up constantly by the Staff, ensuring no drips from gravy, etc were on the counter. Everything was well stocked, the fruit was perfectly ripened and looked appetizing, everything was plentiful and so many selections to choose from! Could not have been nicer! You can't improve on perfection!

Not ONE single complaint in any area or dept! It was exactly what you hope to have when you stay at a hotel. ANYTIME I am in Lubbock, THIS is where we will certainly stay! Thank you for hiring and training such professional, polite, competent, knowledgeable staff. Everything was perfect!

Clean and nice staff.

The breakfast eggs were pre prepared from a factory with cheese already in them. For health conscious people, eggs are a staple but cheese is not. Many people can’t eat cheese. There were no other egg options. I specifically booked here because of the hot breakfast but I ended up making my own eggs in my in room microwave. That was mostly annoying. I bring a lot of my own cooking equipment to try to eat healthy. Last time I booked home2suites but they gave me an induction cooktop that had a scorched pan. I guess I need to keep looking in Lubbock.

Everything! The location was perfect. The room was spacious and very comfortable. The staff was very friendly and the check in process went smooth and fast. The breakfast was really good and everything was hot and fresh. I would recommend to anybody and we will go back if we are in the area again.

The location was perfect.all the restaurants and stores were really close. The breakfast was delicious. Whenever I have to stay in a hotel I always tell my husband to booked Hampton Inn because I have never been disappointed. Thank you for making our stay a perfect one.

The room was clean and comfortable.

The breakfast was not well prepared. No creamer for coffee and the coffee was not fresh. There was no syrup for the waffles. The eggs, sausage patties and milk gravy was not hot.

We love this location and what the hotel offers. We stay here quite often because we like the area.

There was trash on the floor in our room when we checked in and hair in the tub. This is the first time we have had issues and we hope there won't be anymore as there are only a few hotels in this area and 2 of them have already lost our business.

We were put in a handicapped room - so it was really large and spacious. This Hampton Inn seemed newer. There was a Joe's Crab Shack within walking distance so we didn't have to get back in the car for dinner.

There was a banana sitting on the floor in front of the elevators from the evening when we checked in- to the morning when we checked out. It didn't give me the feeling that the employees took much pride in the work or location or cleanliness. I also feel that the hotel was overpriced- which is part of the reason I went through a 3rd Party Booking rather than go through Hilton and Hilton Honors Points.

The room was awesome, clean and the bed very comfortable.

Breakfast was mediocre, eggs were at best luke warm, coffee was very good

staff was excellent (Chris) and room was perfect, my wife is disabled and shower was set up perfect (rm 102) thank you

nothing

staff was exceptional!

Price changed drastically on our second nights stay. From $132 to $175 Really! No upgrade in room. price gouging if you ask me.