Clean, no odors, esthetically pleasant, loved the black-out curtains, staff was very friendly, loved the pool/spa 24 hour access. Near the freeway and downtown so it was easy to get around and do everything we planned during our trip.

Maybe views would have been better on the east side facing the mountains, but my view was an empty lot and construction. Not too concerned tho as we weren't there for the views. Reading light was out, but used the bedside lamp. Didn't seem like there was casting capabilities for the TV so just used my computer to watch the a movie.Did get a kink in my neck from the feather pillows, but I am fussy with my pillows and should have just traveled with my own.

The reception staff are amazing, the rooms are comfortable and super clean. What could certainly be improved is the quality of breakfast, especialy the coffee is terrible.

The beds were comfortable and the room was clean. It is located in a convenient area - walking distance from downtown. Even though we did not use it, I really liked the fact the pool and hot tub were open 24 hours.

I recommend not paying for the breakfast to be included. The waiter did not want people to sit at the tables and asked people to sit at the bar. I prefer a table, so we requested to sit at one of the many open tables. Then, the waiter claimed they 'ran out' of potatoes that are included in each breakfast. He offered bacon or sausage, and my friend and asked if we could have a pancake instead. When he came back, they miraculously found potatoes. It was not a good experience, and I wish we had left the hotel to have breakfast somewhere else.

loved the 24/7 hot tub!

The woman that served us breakfast was not friendly at all. Our group was nice, polite and good to her, but her manners weren’t there. She forgot one of our plates, she rolled her eyes at us when we told her a meal was missing and she barely talked to us. She was very rude and shouldn’t be in customer service dealing with the guests.

Everything was excellent. Great breakfast for the price.very nice and clean room with deluxe beds.will definately make this first choice when I stay in downtown slc.Looking forward to staying again.staff was excellent too.

Nothing could have been improved.it was perfect

we were there for an emergency which was very unexpected and were able to book a room immediately. I had to get some very important paperwork printed and signed and the staff made sure I knew everything about the business center to do so.

limited parking

Everything about this Hotel was great. The staff was super nice, as well as the room and all accommodations. The breakfast was also excellent. Definitely a great place to stay at while in Salt Lake City. We were extremely pleased. Thanks you!

Great location Rooms very spacious Close to restaurants and easy walk to middle city

Disappointed breakfast was not included. Have had 10 weeks in USA and it was the only Hilton that didn't include breakfast.

Room was clean, roomy and very comfortable. I especially enjoyed the walk in / handicap shower.

I felt the breakfast included was a sham. When I booked, it said breakfast was included.. However, when I checked in I was told that my booking did not include it and that if I wanted, it would be charged to my room. I would also like to make a suggestion that putting a refrigerator inside a cabinet is a TERRIBLE idea. The fridge never really got cold, just cool... It definitely was working a lot harder than it had to just to keep my waters at luke warm / cool temperatures.

When you walked in the place felt cozy. And clean

I ask if there was wfi. They told me it was down and you were switching servers. But when I came to the lobby 3 other guests were on the devices. So I need to pay for it I would of.