We liked the great room service. The food was great and prompt. The hotel was updated and things were easy to find. It was very quiet and the location was great.

If you don't give them your license plate number for parking you might get a ticket.also parking is $15. One person on staff in dining was not happy to be there and not helpful for the breakfast without asking many questions. The rest of the staff was top notch though. Also the ac in the room couldn't quite keep up with the heat outside. Not hot in the room but not as cool as we would have liked.

Great facility. Great location. Loved having the gift shop and Starbucks on site.

The coffee maker was filthy😬 (see pic below). Im far from a germaphobe, but didn't even think it was worth TRYING to clean myself. Luckily they DO have free coffee downstairs👍🏾 Pretty noisey at night with older doors/walls/windows. I'm a relatively light sleeper and I wouldn't have gotten any sleep without my white noise app... and even with it, I woke up at least 4-5 times each night. I was also only one floor up from the street so could hear all the cars, but probably less noisey on the higher floors.

The building, rooms, hallways, ect., were absolutely beautiful and clean. We have stayed in other hotels in Salt Lake before, but the Sheraton is my absolute favorite so far. All the employees were so polite and helpful and the bed was amazing. We have been spoiled with our bed that we purchased a few years ago, other than not being able to adjust the bed itself, it was almost as comfortable as our bed we have at home. Thank you for your cleanliness and great hospitality.

Only thing that I would like to see is the soda machine working and the parking lot cleaned up a bit more.

Checkin was absolutely seemless, exceeded expectations! The staff was wonderful, especially for it being 1:30AM. Very welcoming! She gave us vouchers for free breakfast, gave us free parking, and extended our checkout time to 2 pm at no extra cost! The room smelled new, was extremely clean, the bed was very comfortable, and we had an excellent view of the city from our balcony! Will definitely stay here again when we visit Salt Lake in the future!

Loved everything!

Loved the cookies, lemonade, coffee in the lobby. The staff were incredibly friendly and helpful. Shout out to Ericka.

I wish there was a hotel map given because I never knew where the elevator was and wasted a lot of time lugging my bags around (from my room back to main lobby). My room also had a leaky faucet in the tub and it looked like there was dried blood on the wall but I just ignored it… lol.

Great location in downtown, walking distance to restaurants and attractions. Room was spacious and comfortable and fitness center was great by hotel standards. Staff were always friendly and polite. The beautiful lobby with the fireplace is a great place to do some work or enjoy a coffee and seemingly endless supply of free cookies. I would definitely stay there again.

The mountain views were beautiful from the room. It was nice to have a balcony to enjoy the warm weather and view. Parking lot and hotel was easily accessible. Location was great. A few blocks away and only a short walk were many restaurants. The rooms were clean, modern, high-quality, and nice to be in. The staff were friendly. The cleaning service greeted you with a smile. The gift shop cashier was also very friendly and accommodating. Having a Starbucks in the hotel was a bonus too!

The shower drain made a loud noise, and the doors were old.

The location was great!! It was down town and close to everything we wanted to do and see.

Our room being ready on time. We wanted to check in early but our room wasn't ready. That wasn't a big deal as we were early, so we were told in about an hour it would be. We came back later and it still wasn't. They did make it right by putting us in another room virsus keep us waiting. Thanks for that!!

Was never told that there was a brkfst. Had to eat in the restaurant. However, the buffet plates were dirty and I was told there were "stains", I told them no there are bits of food on them.

Went to the restaurant for lunch and didn't feel all that welcome. Almost as if they didn't want to be at work.

beautiful interior, great location

very noisy heating system, woke me up every time it clicked on, large gap under door let a lot of light in, had to put a towel down, but overall, a beautiful hotel and I will absolutely stay again!