Hampton Inn Burlington - Colchester

Good location and new facility. Very comfortably situated. Plenty of “free” space in common areas. Breakfast was fresh and hot, and offered choices without being overwhelming.

The house has a curious relationship with what they call “stay over” housekeeping. Enough supplies such as towels and coffee are provided for exactly two people for one night. Supplies for a second night were requested at the front desk in the morning, but we did not find them in our room when we returned at the end of the afternoon. We asked for them again, and were assured they would be brought up while we were out for the evening. We found towels, and coffee but no cups. A third request resulted in a special delivery of exactly two cups and two creamer packets. Since there is no discount for additional nights, this seemed like the opposite of common hospitality.

Breakfast buffet was good. Staff was friendly. Good location. The hotel overall is nice and updated. Great for families. They are very accommodating.

Pillows and bed were not very comfortable. Pillows were so soft that it was like not having a pillow at all. The sofa bed was not made up, had to ask for a pillow and sheets for it. Noticed several little things in the room…a lot of dust behind the entry door, brown splatter spots on the bathroom ceiling and the sheer curtain on the window was shredded like a cat had gotten ahold of it. The little things are just the details that I think are important for cleanliness.

Bed was incredibly comfortable and the room was nice and cold. The bathroom was stocked with everything we needed and then some. Grabbing breakfast was easy to grab and go.

We arrived pretty late and there weren't any parking spots near the front door. It wasn't till we had carried our bags to the back entrance, that we noticed we wouldn't b3 able to enter and check in front there. We ended up walking all the way around front to be able to check in. It was a bit cold for the walk.

We were welcomed with a warm greeting, not only by the fire that was burning next to a beautifully lit Christmas Tree, but also by staff. The room temperature was perfect!!!The water pressure in the shower was just right…Love the bathroom! All of the appliances work; mini fridge, microwave & blow dryer. I didn’t use the coffee maker.

I didn’t sleep well and I’m pretty sure the back pain I am experiencing is from the mattress. I could feel the springs in the mattress.

The fact that they allow large dogs, a gym, and had a huge complimentary breakfast! Our room was right next to where we parked, we could see our vehicle from our room! Everything was literally perfect! I know I sound a little extra but any place that allows our dog is amazing! It's so hard to find hotels this nice and convenient that allow German Shepherds! Oh and families with kids, it is right next to the SPARETIME(bowling alley)!! Where they have lazer tag, arcade games, a nice restaurant, adults may drink and walk around. Most likely I will be booking this place again in June!

Our family experience was perfect! We will be coming back!

Location was very close to where I went for my daily classes.

The sink in the bathroom and it’s counter was exceptionally small. Was a challenge to wash face and rinse. Trash cans were smaller and filled easily. No daily housekeeping unless asked. At times parking lot was nearly all full and had to park on other side of building . One elevator was not working.

The breakfast had a lot of choices, from waffles, oatmeal, hot food - egg, sausage, potato, pastries, cereal, yogurt, toast/bagels. Milk, juice, coffee, etc. This saved us money and time not having to go out to find something to eat. The room was good and clean. Had a microwave, mini fridge, and coffee pot. Bathroom was clean and large. There are soaps in the bathroom, and a sign if you forgotten toiletries that they have some at the front desk if needed.

The pillows were small, could either use more pillows or larger ones to fit the king size bed. The hotel smelled of cigarette smoke, not the room we stayed in, but the halls and main rooms. it was overwhelming. Wifi was ok ,but I didn't like how they try to charge you for "better" faster wifi. I know because of the pandemic that there is less room cleanings. etc. but this just caused a lot of trash to build up, the trash cans in the room was too small. there are no paper pads, pens, etc. in the room. they don't come in to give you more coffee packets, you have to ask for everything it can be inconvenient. The mattress wasnt super comfortable, though it "sprung" you out of the bed.

kindness of the staff. very clean structure. correct breakfast (free therefore surely no complain)

the added small bed. though I had received an email informing that the small added bad was not assured by the Hotel my reservation was for 4+1 and the confirmation was for 4+1 so the 5th person (a child) had to sleep somehow. the small bed was extremely old and very uncomfortable. pity

Great clean hotel with very comfortable beds excellent staff and a great free breakfast in the morning. We had just come from another hotel in town that was not clean and we did not stay there and switched our reservation to the Hampton Inn and we were very satisfied

Locations a little far from downtown but not too bad busy road to get in and out of

The staff were helpful and friendly, the room was clean and comfortable, and the location was pretty good for the various trips we made in and around the area. The breakfast was pretty good most days. There are some restaurants fairly close by and a grocery store across a big street. The pool was small but refreshing.

Not a big deal, but on some days the only real protein available (eggs) already had meat baked into them, so that just left yogurt, fruit and carbs if one's a vegetarian. The price was okay, but things were expensive everywhere since the pandemic meant people were using this window of time to travel domestically.