We stayed 3 nights, the room and bed were comfortable. At night the room was quiet, didn’t hear outside noise or noise from adjacent rooms. The lobby area was lovely, we spent an evening by the fireplace visiting. There were 2 nice televisions in the lobby and breakfast areas that we used during the day and evening. We used the pool, the water was warm and there was plenty of seating also plenty of towels. We walked across the street to the mall area and ate several meals there. Will stay there again when we visit family in Fredericksburg.

Tevin! He was absolutely wonderful. Whenever we needed information or assistance, he did it with a smile and was very helpful. He really made our stay enjoyable. His customer service was top notch and the best I had experienced in a long time. Kudos to him and whoever trained him.

My companion stated that there was dog hair in our room. He complained that the hair was on his clothes and he would have rather stayed at a hotel that did not allow pets.

Front desk staff were amazing, I don’t recall his name. Walking distance to plenty of restaurants and entertainment. The room was nice and clean and bed very comfortable.

When you swiveled the tv from the bed to “living room” area it occasionally popped and lost connection. But wasn’t any issue I felt needed to call the front desk about because it didn’t stop working

Liked full breakfast. Staff very pleasant. Excellent Suite!

Although desk agent offered to provide room that was less noisy due to location of Interstate and nonstop traffic, it was quite loud. Roadway was maybe 40 yards from room looking out window. Will need to remember should we stay there again.

I missed the breakfast but the employees were so helpful. While I was getting a cup of coffee, a couple of breakfast sandwiches and a banana showed up at my side. So very much appreciated. The room was spacious and awesome.

Nothing

Great location. Staff was friendly and helpful.

Room on road side a little noisy (trucks). This overshadowed by easy in and out. So no complaints. Next time I will request room on other side of building

breakfast was great love fresh cut fruit. The place was clean and staff were friendly.

The shower head was very loose in its holder causing you to have to hold the nozzle while showering.

Perfect place to get to everything. My kids had a blast as we were close to restaurants, the mall, Funland etc.

The pool was being serviced so we weren't able to use it. That was understandable!

Clean. Location. Breakfast variety. Spacious room.

Bath tub needs replacing. Just normal wear and tear I think. Could definitely replace it. But that’s literally the only thing I can complain about.

We were in a 2 bedroom and 2 bath suite. Spacious, clean, and had a kitchen area. Breakfast had a lot of options. Great customer service.

We liked the hotel...some spots or stains were on one chair in living room space