Hilton Garden Inn Fredericksburg

Traveled for my uncle's funeral, in Fredericksburg VA. Stayed in a Hilton Garden hotels before, and this property was centrally located to family homes and the funeral home. Got back to hotel around 7 the evening of the funeral and decided to have a late dinner - thought burgers were the only selection, but saw salmon. Ordered that meal instead of a burger and it was absolutely delicious!!!! Very, very, pleased with everything. Snow was forecasted so checked to see if I could extend, if the weather actually got really bad and I couldn't drive back home on Saturday, as planned, and they added another potential day to my stay. Fortunately, did not need it, but they readily accommodated my request, in case I did.

Spacious room. Very modern clean entrance, restaurant and bar area. Nice decore and friendly staff.

The room was very nice but for sure could use a little repair. Alot of damaged paint chipped tiles (tile.just not done well) and damage to walls not taken care of. Normally I wouod say that be because of a handicappnroom but there is no excuse for bad repair job and touchup paint and being charged full price.stained carpet. I did not book a handicapp but apparently without knowledge booking it was your last room and feel.it should be discounted seeing the rest of the hotel is so nice.

It was very nice. The room was large.

The bed was too firm. I have a bad back and was uncomfortable all night. Also, even though it may not be helped, noise from the highway can be heard from the room

Room was premium making it larger than most, some in room snacks where also included. Close to shopping and restaurants but that wasn't our intent. They do have a restaurant on the premises. Only slight down was the walls are thin our neighbors were upset and asking for management we could hear the entire conversation.

The young lady at the front desk was so professional, helpful and polite. The engineer working in the lobby was friendly also. The environment was pleasant, clean and welcoming. My only complaint, the microwave and refrigerator were outdated not working well. Other wise, we enjoyed our visit with family and our stay at Hilton Garden Inn Hotel was very nice.

The microwave was loud and took long to heat up. The refrigerator wasn't cold enough to chill our drinks.

The hot tub was out of service and I would have preferred a breakfast buffet over individual orders. Other than those 2 things, the hotel was excellent.

See previous comment. Spa did not work and breakfast left something to be desired.

Billing was not correct. My credit card company rectified the problem. Was only 2.50 but the explanation from the hotel account person did not make sense.

The location perfect, rooms, lobby and gym impeccable, clean and very nice. Staff wonderful especially the Chef and bar staff member Brittany.

location and staff

the shower tub combo was very odd and it's supposed to be a non smoking facility but our first room smelled terrible like cigarettes and we had to move rooms

Did not have breakfast

No clean towels!!! Big pile of dirty ones on floor for 2 days. 4 staying in room with 3 towels Little thing but no attention