We had a wonderful stay! The staff were all extremely friendly, helpful and professional. Our room was perfect for our family of 6. The location was fantastic, close to restaurants, stores and activities that suited our family's needs. Thr veiw was absolutely breathtaking. We will definitely stay here again next time we are in Virginia Beach!

The only negative was that one of the two elevators were out. Which made waiting to get to our 14th floor room a little inconvenient. However the staff was more than willing to allow us to use the service elevator when checking in and out.

We loved the room. we were on the 19th floor and the view was spectactular. We enjoyed the breakfast, and the people who were working in there were exceptional. I had my husband in a wheelchair and they were all very helpful. It was nice to see that there was banana's there every day.

Would have liked an outdoor swimming pool. We enjoyed the indoor pool, it would have been nice to have some lounge chairs in there. We found that you had your balcony for sitting outside and then there was the beach. There was nothing in between. That's why an outdoor pool would have been better. In the breakfast room, staff were exceptional. Would have liked more choices for breakfast. Adults like cereal but the choices were for mainly children. 1% milk and non-dairy milk would have been nice. Also I thought the lack of bakery goods a little disappointing, e.g. no muffins, or english muffins. You only had toast. Thought the sight of all the dogs a little puzzling, with it being such a well kept hotel. Saw dogs peeing on floor and owners leaving it.

It was my Anniversary and I had ordered flowers balloons, candy, and wine. The hotel staff set it up in our room and it looked really nice. We were greeted with a smile and given the information we would need during our stay. You pay a fee for your pet. I saw other dogs but the hotel did not smell like pets and owners had control of their pets. Our room was clean and oceanfront. and our view was great. Our breakfast was hot and good choices on the bar to pick from. Staff was very friendly. when we needed extra things, it arrived in no time. I will stay there again. Friendliness even at check out. We were very close to other eating spots and shopping and I loved that it is on the boardwalk.

The view was amazing. The room was clean. The location being on the boardwalk was perfect. Most of the staff were very friendly and helpful.

The eggs at breakfast were powdered and rehydrated. There was a gentleman from the hotel that knocked on our door and told accused us of dripping water onto the restaurant patrons from our balcony. My suit was completely dry and our room wasn’t over the restaurant. He also didn’t like that we turned off our ac to open the door for fresh air. That made me angry. We booked a room on the ocean so I could sleep in the fresh ocean air and hear the waves crashing on the beach.

The room was modern and clean. Every single staff member we interacted with was extremely nice and helpful! The staff was responsive to any requests or questions we had in a timely manner. The view of the beach from the room is excellent!

The breakfast was good; however, the eggs were too salty. It would be nice if the "main" course was rotated daily (pancakes were served 3 out of 4 days, and waffles on just one day). It would be beneficial to have more than seven luggage carts for a 20-floor hotel. It is hard to obtain one on check-out day which makes things more stressful.

Room was exceptionally clean. Shower was fantastic. Loved the balcony

The pool air quality was poor. Very humid so we didn’t use it. Also, when people were exiting the pool they were trailing puddles of water and leaving the lobby floor wet and slippery. It was a definite liability I also understand that the hotel is pet friendly. However, there should be some restriction on the weight of the dog. There was one in particular that was a larger breed and very aggressive. This caused me a little stress when he was in the area. Someone also pointed out that a dog tracked poop into the elevator. The owners need to clean up after their dogs

The room was very spacious and had beautiful oceanfront view. The hotel is relatively new so looks nice on the inside. The breakfast spread was basic and good. They have clean beach towels and beach furniture rentals. Parking is paid and off site but very close to the hotel. Lot of restaurants and shops at walkable distance from hotel.

The shower was the worst experience, typically hotel showers have water saving features and not good enough. But this one was the worst in my experience , it was merely trickling. The funny part was the sink faucet was gushing out water way more than required! The bathroom appears a bit bare but clean.

Perfect location! Walking distance to restaurants and stores. Quick drive to the aquarium and boat tours. The beach and boardwalk are right outside your room! The rooms were clean.The kitchenette was adequate.The staff is super friendly and helpful! Robert and Howard should be given an award for their hospitality and friendliness! The breakfast was pretty good, with lots of options. Loved the pool! It was very refreshing after a day in the sun!

The beds and pillows were a little soft. The restaurant was way overpriced and the food was mediocre. We ate there on our first night but, then found more reasonable places to eat. The refrigerator was really small with no freezer

Your staff was exceptional, really appreciated. The customer experience Tyler, in particular, was very welcoming. Informative and time, miss Denise, who worked in the restaurant was always. They are to support answer the I believe they call her the tornado because she's everywhere. She's helping everyone had a wonderful time. So much so my husband and I are going to come back on our own. And this time, bring our pet, which was a nice experience as well.

Well, I'm fortunately, there was someone smoking in another room. And you could smell the medical marijuana or whatever. It was all over but I don't know what Tyler did. But she made sure that that was gone. But that's smell and order. Was Gone. I guess it's just the climate today. It's very unfortunate, but all and all. We had a wonderful time.

The Hyatt House was ABSOLUTELY AMAZING! From the time we arrived even after we left, everything was AMAZING! Robert greeted and helped us with our bags when we arrived. He was very friendly, knowledgeable, helpful and outgoing. The day shift staff, specifically Omia and the Manager on duty that day were the absolute best. There was a hiccup with our checkin but the Manager on Duty (Gentleman) took care of everything, he even accommodated us by putting us in a bigger room. The room given to us was PERFECT! Straight, clear view of the ocean and beach. The room was neat, clean and smelled fresh. My Husband and I were in town to celebrate our Wedding Anniversary and Omia was kind enough to give us a bottle of wine to celebrate. The free breakfast each morning was delicious, always fresh, labeled and the breakfast crew was friendly, helpful and patient. The gym was clean and neat, has a tv and hand towels, wipes to wipe the equipment before/after workout. The location of the hotel is literally steps away from the beach, sits right behind the boardwalk. My Husband left behind something VERY IMPORTANT and we didn’t realize it until we had already checked out and were two hours away from the hotel, en route to our home. I called the hotel, spoke to Omia, who helped us out by shipping the item to us via FEDEX. She handled the situation professionally, the staff was honest about finding the item and we couldn’t be more appreciative. This was our first time in Virginia Beach. Definitely won’t be our last. We will for sure stay at the Hyatt Place Hotel in the future and we recommend it to EVERYONE looking to get away, even your dogs! Please believe when I tell you, you WILL NOT be disappointed. The hotel is within walking distance to Walgreen’s Pharmacy, Souvenir Shops, Restaurants, at least two dispensaries, and plenty of other things. Stop thinking about it and BOOK IT! You’ll be glad you did. We just left today and can’t wait to get back! We went the first week of