Friendly staff including Piper the cat 🐈 Convenient location off the interstate and right beside a Cracker Barrel and Circle K. Can't rate the breakfast because we didn't try it. Nice, hot shower. Needed to get extra soap, but no biggie. Very nice and big room with the king size bed. I like the sliding glass door on the first floors where you can take things easily in and out of your car. Good value, only had to pay $100 on Booking.com. Pet-friendly for those traveling with your furry buddies.

The mattress on the bed was way too firm, especially for my wife. She never did get comfortable. Was actually very surprised due to all the reviews we read about the comfort of the beds they had in their rooms; ours was very firm. Keep in mind they will add an extra $50 fee on your card for security but it should come off in a few days. Watch the door stopper in the bathroom; it's in front of the tub. If you step on it or hit your toe, you'll come up with new cuss words!

The incredible hospitality of the staff. Very friendly upon greeting and departure and were personable as well. Left for the NASCAR race at Bristol and didn’t return until 1 am. Was very pleased upon my return to see how well-lit the parking lot was. Felt safe. Bed was comfortable and bathroom/shower operated as it should. Had a quiet nights sleep as well as I never heard my neighbors. Great location right off the interstate and near some restaurants as well. The hotel sits on top of a hill so you have a beautiful view overlooking the mountains and the interstate from the parking lot.

Facilities definitely were a bit more dated, but as long as everything was operating properly I don’t have any complaints.

Great location. Clean comfortable rooms. Definitely nothing fancy but everything you need for a night or two. Several restaurants very nearby..Cracker Barrel. Literally next door. Shoneys across the street. Mexican restaurant right there also. It's an old motel for sure and the age shows. BUT it's also had updates to rooms, it's beds are very comfortable and it is clean. Nice view from some rooms.

"Balcony" is barely wide enough to stand on. My wife turned an ottoman sideways and could then sit there.but it took up the depth of balcony. Maybe 2 1/2 feet wide. It wasn't a problem for us but since it's included in amenities list, be aware not expect to sit out there enjoying the view.

The bed was comfortable. The towels were soft. Customer service at the front desk was courteous, helpful, and prompt. The front desk lady was preset and available as soon as we walked in. She had a smile on her face and she was quick to help. The room and building were older, but the feel of the room was still nice because they used the rustic look to make it better than it could have been based on its age. The flooring was hardwood or LVP and better than carpet. The breakfast was well stocked and looked ok. We only drank coffee and wished we had taken more it was so good.

The bathrooms could be nicer, but they were adequate. For an older hotel, the feel was good. The price and value were on point.

I was thrilled with the shower facilities. I'm a shrinking 5ft. 2 in. and I could reach the shower head to adjust the spray. I'm sure a taller person would not have any issues. It's just rare that I come across a shower head that I can actually reach. The front desk staff was great! I'd pulled into the parking area to deal with a delayed arrival situation and I was sitting there so long that the front desk clerk came out to check on me. I really appreciated her concern.

Due to concerns in the area, this hotel is not renting to local travelers (Anyone who lives within an hour's drive) . This policy makes it tough whenever I am traveling late. This is not the only property adopting this policy. Most of the hotels in an adjoining city have decided that this policy is what's best for their business, but again, it makes it hard when issues arise that delay travel plans.

Location is perfect for traveling from Cleveland toward Florida - right off I-77. Stay here every time we travel South. Really like staying in building up on the hill that has laminate flooring- we do not like hotels with carpeting. View is wonderful and sun rises are awesome. Glass slider door faces the mountains. Surprised to have hard boiled eggs available, especially with the cost of eggs being high at this time. Reasonable pet fee.

Room is very clean but more attention could be given to floor.- looks clean but when you wipe with a paper towel it reveals it could use scrubbing - we just wear slippers. No problem with bathroom floor - it was clean.

Excellent room with parking right outside back of room sliding door for convenient unloading and loading of luggage. Car is right outside the room, which makes you feel safe during overnight. Bed was very comfortable and there were plenty of pillows!! Clean and safe room. Breakfast was very good and convenient. Excellent overall experience!!

Breakfast could be better with eggs and sausage. Waffle machines would be preferred, but a waffle and pancake machine would be ideal.

Location was great. The room was very clean and the bed was comfortable. The bathroom was very clean, nothing to gross me out. They could invest in a better coffee machine though; it was a little crappy. Also, 2 bottles of water in the room would have been very appreciated. Instead, we just had coffee and non-dairy creamer, which was bad, and ruined the coffee. Receptionist was nice to offer us coffee in the lobby. I loved the fact that our room was on the ground floor and it opened up to the parking lot, so we could get to our car without having to walk around. Sunrise gave us a great view on our way out.

No water bottles in the room; arriving late at night, a couple of bottles of water would have been nice. Coffee machine was too cheap and didn't look safe to use. Non-dairy creamer was bad.

It was a good location to the highway. Quiet and clean.

Check in the evening I got there. My credit card was already on record and the front desk girl charged me another night. I didn't notice it until check out when I got an alert on my account. The morning check out girl, Cindy, was very helpful in crediting the charge. However, I still have not seen the charge reversal on my card or the additional 50 charge removed. I appreciated Cindy's help.

The staff have always been very friendly and ready to assist. It's nice to see familiar faces (and the kitty-cats). The room was exactly as I expected Clean and very comfortable. The restaurant next door sure is convenient. We'll continue to stop here when we go to Florida and back home.

The only negative is the TV. It is a challenge to use the remote to access the TV. Staff came to help set it up when we got there, but the next morning I didn't even call them.