Most of the staff was extremely friendly and helpful. The beds were very comfortable and the pillows were great.

The woman working at recoption was obviously overworked and maybe very tired. She had an unwelcoming attitude. There were potato chips underneath my bedside table that I found when I moved the table to plug in my charger. No trash can in the bathroom, which was odd. When I brought this to the attention of the woman at the front desk she just stared at me and asked if I had requested a trashcan be brought up (I didn't realize this was a special request) Valet parking was over $60.00 a night with tax. Ridiculous. Also, no mention anywhere of how much it was beforehand.

Restaurant and restaurant staff were exceptional. Loved the late afternoon wine bar, which was conducive to eating dinner in Le Sel, an excellent restaurant. Room was great, although somewhat "over designed" for example, you needed to get out of bed to turn off the bedside lamp at the master switch by the door, and there was a small side chair that was horribly uncomfortable, although it looked nice. Loved the Amelie toiletries, as always.

see above regarding a few small room issues.

Wow! I was blown away by our recent stay here. The hotel has a very relaxing modern vibe. The staff were so friendly, up-beat, talkative and helpful. We checked in with Emma at the front desk. She was patient, attentive and was doing an amazing job with a busy lobby. Our room was spacious and clean with a great view. We brought our dog and had no problem finding areas to walk her. The free wine happy hour was a nice touch! The Lady Bird staff was friendly and helpful! We had breakfast the morning we were leaving and the restaurant and the manager and our waiter were superb. They made my daughter feel special and gave her a surprise at the end- chocolate croissants to take home. Lastly, Josie Forde, at the front desk, a true angel! I left a very expensive item in my room and when I called she took my info. and called me right back to confirm she had it and that it was secure in her office, she was so helpful in getting the item returned to me. We cannot wait to come stay again!

There was some light street noise in the area but it didn't bother us much.

Lovely hotel with a friendly, helpful staff. The location is within walking distance to many restaurants and also has its own.

The water pressure in the bathroom was weak and there was no exhaust fan in the bathroom. The final bill was surprising because of the exorbitant taxes. Parking isn't $55 a night, it's $65 with the tax. And the room is taxed at almost 15% more than given.

The guest staff, bell service and valet were friendly, helpful and competent. Lobby coffee was a nice surprise. Rooms were very clean and well-maintained. there are lots of restaurants and bars within a 1/2 mile walk

The lobby bar was disappointing, and the roof top bar was more of a club than a place to relax

Not the standard 'free breakfast'. Had great breakfast options, including escargot and fresh crab Benedict.

The elevators are small and slow. which made uber timing a bit difficult some times on a busy weekend like the one I visited on- especially from the 10th floor

The hotel is located walking distance to the Dupont Circle and McPherson Square metro stops. The staff were professional, friendly, and sincerely pleasant. The hotel is really nice, the room was spacious, clean, and quiet. I would definitely stay here again.

I loved most of the members of the Hotel Staff and its Manager too ! Donnel was outstanding! Great Atitude and very professional!

Cleaning we as good but could be better ! It can be improved !

My room was specious and very clean. Check in and check out was professional. Restaurant manager and all the staff was very kind and professional.We had breakfast and dinner at the hotels restaurant, even the chef came to the table and asked about how we enjoy our food.

location and lovely room they accommodated my request for an espresso machine ; and loved the bicycles for guest use

lobby could be noisy and sometimes the staff were very busy like they were short staffed.