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+1-833-728-2041438 reviews
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$30036 Lo Su, Hanoi, 10000, Vietnam
Reservations:
+1-833-728-2041438 reviews
1/53
Restaurant
Indoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Steam room
Welcome to the Splendid Premium Hotel, where comfort meets luxury in the heart of Hanoi! For a starting price of just $85 per night, you’ll be nestled in an elegant four-star sanctuary just 1mi from the bustling city center. You’ll find the perfect balance of relaxation and adventure here at 36 Lo Su, where each stay promises delightful memories. With a range of amenities tailored for both families and business travelers, this hotel is ideal for anyone looking to explore the vibrant tapestry of Vietnam’s capital while having a cozy retreat to return to.
Indulge in a variety of fantastic facilities, including complimentary indoor and kids' swimming pools that ensure everyone can splash around to their hearts' content. Enjoy savory delights with breakfast served daily, or unwind at the on-site restaurant after a day of exploration. Feeling adventurous? Let the friendly staff help you plan your day with their fantastic tour desk. You’ll also appreciate the free Wi-Fi to share those Insta-worthy moments while lounging in your soundproof room with a view of the serene lake or beautiful garden.
The Splendid Premium Hotel has garnered nearly 400 glowing reviews from delighted guests who have experienced its charm firsthand. With highlights like a well-equipped fitness center, refreshing sauna, and a rejuvenating spa (for those in search of a little extra pampering), you're bound to feel like royalty. Plus, enjoy live music performances or simply kick back on the terrace with a drink in hand, soaking in the ambiance of this stunning locale. Your adventure in Hanoi awaits—book your stay today and let the indulgence begin!
Imagine diving into the crystal-clear waters of the indoor pool, leaving behind the hustle and bustle of Hanoi for a refreshing moment of tranquility. This adult-only haven just beckons for you to float away your cares, and the bubbling atmosphere makes it the perfect spot to unwind after a day of exploring the city. Just don’t forget to slip on a stylish pair of sunglasses—there’s nothing like a little poolside pampering to recharge your energy for the adventures that await!
When it comes to dining, the Splendid Premium Hotel offers an array of delectable options to tantalize your taste buds. Whether you’re craving traditional Vietnamese flavors or international favorites, the on-site restaurants have something to please every palate! Savor mouthwatering dishes in an inviting family-friendly atmosphere at Restaurant #1, where you can indulge in everything from succulent seafood to comforting Italian classics. If you're in the mood for something grilled, head to Nhà hàng #2, where the tantalizing smoky aromas will whet your appetite. Each meal becomes a delightful experience, punctuated with laughter and shared moments.
Ready to explore beyond the hotel? The Splendid Premium Hotel is just a stone's throw away from Hanoi's vibrant culture, making it an enticing base for your escapades. After a day of sightseeing, whether it’s wandering through the Old Quarter or soaking up the kaleidoscope of colors at the local markets, return to your retreat to relax on the terrace. With a drink in hand and soothing live music to serenade you through the evening, you’ll find it hard to say goodbye to this enchanting city during your splendid getaway!
Closest airports
Noi Bai International Airport
13.5miCat Bi International Airport
58.1miRestaurant
Indoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Steam room
Spa tub
Hot tub
Sauna
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Private entrance
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Patio
Landmark view
Elevator
Garden
Balcony
Free toiletries
Bathtub
Upper floors accessible by elevator
Bidet
Soundproof
9.3
438 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Do
10
January 2025
We arrived with the warmest welcome by the staff. Our luggage was taken care of while we checked in with welcome drinks and warm towels. The facility was clean! Our rooms were average size (what you would expect at the heart of the city) with a large comfortable bed and very clean bathroom. It was all we needed since most of the time we were out exploring the city. The hotel is in really good location. We walked everywhere with my elderly parents without problems. The breakfast was excellent, fresh squeezed orange juice and excellent pho broth were my staples! They also had a good pastry and American breakfast option for my fiancee and step dad. The rooftop with the pool was a highlight! We went up and had drinks and played card games every night! My mother enjoyed pictures from the rooftop. At one point, we needed to use the conference room at 11pm for work and this was no problem at all for the hotel. They were kind enough to reserve the room for my fiancee. When we called the front desk to asked about the train schedule or help with setting up activities or travel arrangement, they were very helpful and the information they provided was very accurate. They spoke both English and Vietnamese very accurately so communication was effortless. The manager, Mr. Jacky Hoang was always available to help us. He made sure we had everything we needed. He seemed kind to his staff and a great manager to the hotel. Overall we had a wonderful experience and would highly recommend staying at the hotel
Arjun
9.1
November 2024
Properly location, price and most importantly the staff was amazing! Really nice, accommodating and helpful 🙏🏻
Caoimhe
9.1
December 2024
The staff were extremely welcoming and helpful for our whole stay. From check in to check out. Our room was very clean and the location was perfect. Close to many restaurants and shops. Walking distance to everything. The breakfast buffet was good but could include slightly more variety. Mr Dong was so helpful. He organised our taxi to the airport and recommended lots to us. I could not recommend this hotel for a comfortable and enjoyable stay. I would definitely stay here again in the future.
Our WiFi was a bit slow on the first night, we called reception and they sent someone to fix the shower. I’m not sure if there was some sort of miscommunication but we reckon it was just lots of people connected to the WiFi as it was perfect for us during the day. Some construction work going on some days also but it didn’t bother us as it stops at a certain time, maybe something to consider if this wouldn’t suit you.
Jenni
9.1
January 2025
The staff were incredibly friendly & helpful - Jacky and the team were happy to answer any questions, booked me into an excellent local street food tour, and arranged airport transfers. The drink & fruit on arrival was really appreciated! The location was excellent - right by the lake and on the edge of the really hectic alleyways of the Old Quarter. I was there over new years and had a great time at the rooftop celebration - excellent views of the lake & fireworks!
The rooms & hallways are a little tired, and the windows of the room are very small, which was a bit of contrast to the grand lobby. This is understandable as they are recently under new management, so still updating the premises and I’d expect this will improve with time! Something to also be aware of is that the restaurant/bar and pool are on the top floors and can be a bit noisy - so avoid requesting a higher floor if you are seeking a bit of quiet (I was on floor 9, toward the rear of the building)
Anas
10
December 2024
I recently stayed at the **Splendid Premium Hotel** in Hanoi for three nights, and I cannot speak highly enough about the exceptional service provided by Patrick, one of the staff members. Patrick went above and beyond to ensure that my stay in Hanoi was both comfortable and memorable. From the moment I arrived, Patrick was incredibly welcoming and attentive. His warm demeanor and professionalism immediately stood out. Not only did he assist me with navigating the bustling city of Hanoi, but he also took care of organizing reservations for trips to nearby cities like **Sapa** and **Ninh Binh**, ensuring that every detail was perfectly handled. His knowledge of local attractions, transportation, and the best spots to visit made my experience seamless and stress-free. Patrick's genuine care for guests and his willingness to go the extra mile truly make him an asset to the Splendid Premium Hotel. Whether it was providing directions, recommending hidden gems in the city, or promptly addressing any questions I had, he was always there with a smile and a solution. Thanks to Patrick's efforts, I was able to fully enjoy my time in Vietnam without worrying about logistics. If you're planning a stay at the Splendid Premium Hotel, rest assured that you're in great hands with Patrick and the rest of the team. I highly recommend this hotel and Patrick's exceptional service to anyone visiting Hanoi!
The elevator and the hallways can be better.
Mitchell
10
December 2024
The price is very good given the quality. Jacky is the best manager anywhere. Dong and Rachel are great. Jessica, the server at breakfast, is a jewel. Several of the doormen were great too, but I forgot the names (apologies). I will always remember the excellent service here and the lovely staff. The hotel is in an excellent location near the Old Quarter, where there are lots of restaurants and things to do. Jacky set up several excellent excursions for us, like a street-food tour, a boat ride to Halong Bay and the caves nearby, and the day tour of Hanoi. Overall, the trip was a success.
Hanoi is difficult to navigate without a SIM card, so I recommend that visitors get one. Not all of the rooms are ideal. At first we had a smll room on the ninth floor, and there was construction going on, but they switched us to a front room facing the street on the sixth floor. The back rooms are smaller. I appreciated that they were accomodating when we complained.
Pascal
10
January 2025
It was our second stay in the same hotel, as we liked it very much during our first stay there. We liked the location: It was very well located in the center of the Old Town of Hanoi. At the beginning, we had a noisy room, but they changed it right way, addressing our needs. Overall, the staff was great! They started to get in touch before our arrival checking on our needs and making sure our arrival was smooth. They are concerned to treat the clients in a very nice manner, also providing useful recommendations to explore the city. We particularly want to highlight the people at the front desk and the entrance 😃. The breakfast was good, the facilities were clean.
The pool are could be better, otherwise everything was fine!
Robert
9.1
January 2025
The location of the hotel is fantastic. It is very close to the lake and is walkable to most places - that is, assuming you can navigate the Hanoi traffic. The breakfast on offer was fairly decent. It was by no means a very large spread, but given that there are so many eateries in Hanoi, you would probably want to save your stomach anyway. Last but not least, the staff was simply fantastic. They were always eager to help - in fact, they even started helping as soon as we made the initial reservation a couple of weeks ahead of our stay. They got in touch via whatsapp and helped us with dinner reservation, arranged our desired room types as well as the car transfer from the airport to the hotel. We even got a surprise as we were leaving the hotel - the manager gave us a New Year's gift as well as refunded our car transfer from hotel back to the airport as we were getting into the car. This was totally unexpected.
The rooms were newly renovated but the workmanship was a little shoddy. The bathroom amenities were just adequate - it would have been nice if hand lotion was provided as well as a plastic laundry bag.
兰
10
November 2024
The amazing service I received from all the staff at the Splendid Premium Hotel, was absolutely fabulous. Every little detail has been thought of & their personal concierge team made my first few days in Vietnam feel so special. Ms Van in particular was amazing & attentive. She even packed a lunch box of fresh fruit, water & Vietnamese coffee to take on my journey to my next destination. I always felt safe & the hotel was central of the Hoan Kiem lake in the Old Quarter. The breakfast was delicious, as were the cocktails from the rooftop bar & Swimming pool. The pool area is so amazing. i would highly recommend staying here if you are a couple looking to explore the beautiful area of hanoi !!
Alexia
9.1
December 2024
We liked the attention to detail of the staff. Big shout out for Jackie Hoang and his team. The breakfast buffet was excellent. Great laundry service. The staff make the guest experience very special. We would recommend this hotel to fellow travellers due to the friendliness of the staff, the service, the location.and value for money.
The rooms and bed are clean and comfortable and well maintained. The room we had was a little old and could do with renovation and the shower was a challenge as we were unable to control the temperature of the water.
Attractions
St Joseph’s Cathedral (Nha Tho Lon)
0.4miHanoi Opera House (Nha Hat Lon)
0.5miVietnam National Museum of History
0.6miDong Xuan Market
0.6miVietnamese Women’s Museum
0.6miLong Bien Bridge (Cau Long Bien)
0.7miVietnam Military History Museum
1miPhu Tay Ho
1miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1.2miPresidential Palace
1.4miHo Chi Minh's Residence (Nha Bac Ho)
1.5miTran Quoc Pagoda (Chua Tran Quoc)
1.6miWest Lake (Ho Tay)
1.6miVietnam Museum of Ethnology (VME)
3.7miVan Phuc Silk Village
6.4miAttractions
St Joseph’s Cathedral (Nha Tho Lon)
0.4miHanoi Opera House (Nha Hat Lon)
0.5miVietnam National Museum of History
0.6miDong Xuan Market
0.6miVietnamese Women’s Museum
0.6miLong Bien Bridge (Cau Long Bien)
0.7miVietnam Military History Museum
1miPhu Tay Ho
1miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1.2miPresidential Palace
1.4miHo Chi Minh's Residence (Nha Bac Ho)
1.5miTran Quoc Pagoda (Chua Tran Quoc)
1.6miWest Lake (Ho Tay)
1.6miVietnam Museum of Ethnology (VME)
3.7miVan Phuc Silk Village
6.4miAirports
Noi Bai International Airport
13.5miCat Bi International Airport
58.1miRestaurant #1
Cuisines
Ambiances
Nhà hàng #2
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Indoor swimming pool
Kids' pool
Business center
Free wifi
Room service
Fitness center
Steam room
Spa tub
Hot tub
Sauna
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Private entrance
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Patio
Landmark view
Elevator
Garden
Balcony
Free toiletries
Bathtub
Upper floors accessible by elevator
Bidet
Soundproof
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Bar crawls
Bicycle rental
Bike tours
Happy hour
Live music/Performance
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shared toilet
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Food & Drink
Bar
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Cleaning products
Dining table
Electric kettle
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor dining area
Outdoor furniture
Patio
Terrace
Parking
Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Foot bath
Foot massage
Full-body massage
Hand massage
Head massage
Hot tub
Indoor swimming pool
Kids' pool
Massage
Massage chair
Neck massage
Sauna
Spa
Spa facilities
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
Lake view
Landmark view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:30
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
12+ years
Extra bed upon request
$80 per person per day
The price in VND has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
Visa,
JCB,
Cash only
This property accepts cash.
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