Ideally located, at the border between the Old and French Quarters, neighboring the Ho Han Kiem lake (which is at the crossroads of places to visit). In short, you are super close to the city centre, within 5 mins walking distance, while not suffering from the noise and traffic of infill hotels. The staff is very helpful and the commodities are efficient, good price for quality. We had two non consecutive stays in Hanoi, and booked this hotel twice, as we were happy with our first stay. Overall, a super enjoyable stay, highly recommend!

The light in the corridor is on all night, and the curtains are slightly too short to be completely opaque. Only possible improvement, and nothing that a good night mask cannot help!

Good location, clean rooms, possibility to have breakfast in the hotel, which is rare in this post covid period. Room is quiet, no disturbing noise. Possibility to borrow good quality umbrellas, very useful in the rainy season's heavy downpours. A safe deposit box that actually works.

Only minor things: some items sent to laundry came back still dirty. It may be worth lengthening the breakfast period until 10 am to avoid that all guest come to have breakfast between 9-9.30.

A Birthday to Remember, A Stay to Cherish Forever Returning to Hotel La Selva Hanoi after our adventure in Sa Pa felt like coming home—but what awaited me on the night of February 28 was beyond anything I could have imagined. It was late when we arrived, the city lights shimmering through the drizzle, and I was already content just to be back in the cozy familiarity of the hotel. But then—a surprise! A beautifully prepared birthday cake, thoughtfully arranged by Jackie and his night staff. I was speechless. This was our birthday trip—mine was on February 27—and while I had secretly hoped for a cake in my Sa Pa hotel, none came. I had brushed it off, telling myself it wasn’t a big deal. But then this happened—Jackie had planned it for me. And suddenly, I felt seen. I felt valued. The warmth of that moment—the kindness behind it—was something I will never forget. It was perfect. Jackie’s attentiveness didn’t stop there. While we were still in Sa Pa, uncertain if our bus would return to Hanoi in time for our dinner plans, he took it upon himself to adjust our reservation at Tam Vi Restaurant—seamlessly moving it from 7:30 PM to 8:00 PM. It was such a small thing, yet it made a world of difference, ensuring that we didn’t have to rush, worry, or miss out on a beautiful dining experience. His foresight and care were remarkable. And then there were the mornings of March 1 and March 2—cold, rainy, and made infinitely better by the most wonderful breakfasts. The small lady staff attending to us was extraordinary. She had an impeccable eye for detail. The moment she noticed my coffee cup running low, she immediately asked if I wanted a refill. Of course, my answer was an enthusiastic yes! ☕☕☕ And so, just like that, she made sure my coffee—all 2 to 3 cups of it—was always topped up, keeping me warm and energized. It’s the little things, and she mastered them all. Thank you, Jackie. Thank you, La Selva Team. You made my Hanoi experience extraordinary. 💛🌿✨

A Haven of Warmth and Thoughtful Hospitality – Hotel La Selva Hanoi From the moment I arrived at Hotel La Selva Hanoi, I felt a profound sense of care and warmth. It was 4 AM on February 24, the city draped in a soft drizzle, the air crisp with the lingering chill of the night. I was exhausted—very, very tired and sleepy—but as soon as I stepped into the hotel, the night staff welcomed me with a quiet empathy that truly touched my heart. He didn’t bombard me with long check-in procedures. Instead, he simply asked, "How are you?"—a small question, yet one filled with genuine concern. I replied, "I'm okay, just really tired and sleepy." And in that moment, his response made all the difference. With a reassuring tone, he said it would only take him a minute or two to go through the important details—my room, breakfast, and any essentials I needed to know. True to his word, the process was swift, seamless, and considerate. In just a couple of minutes, I was on my way to my room. It was exactly what I needed. In that brief interaction, I felt understood. The next morning, the rain continued its gentle descent over Hanoi. February 25 greeted me with a cozy, comforting breakfast experience. The à la carte-buffet style was such a delightful touch—I ordered a steaming bowl of chicken pho paired with a flaky croissant, and of course, 2-3 cups of coffee to shake off the last remnants of sleep. It was the perfect breakfast for a rainy morning, a moment of quiet indulgence as I watched the raindrops trace patterns on the window. Another thoughtful gesture that made my stay even more special was how the morning staff allowed Joan to stay in my room until check-out time. It was a kindness I didn’t expect, but deeply appreciated. More than just efficiency, the staff showed an understanding of what would make my experience more comfortable.

The hotel was perfectly located, exceptionally clean, and well-equipped. The staff and manager, Jackie Le, went above and beyond to accommodate all our needs, ensuring a truly enjoyable and pleasant stay. We greatly appreciated their prompt and attentive response to any issues. After the check-out, when my friend wasn’t feeling well, they even provided us with a room where she could rest for a few hours free of charge. This level of care and exceptional service is why we highly recommend the La Selva Hotel.

Perfect response by staff and manager to minor issues: The first room we were given was somewhat damp, and the toilet had a minor smell. However, the attentive staff promptly addressed these concerns by providing a dehumidifier, and the manager even offered us the option to move to another room right away. The new room was outstanding and resolved all issues entirely, ensuring we had an excellent stay.

Everything was great!!! Super decor, good breakfast, best location. Close to everything. Despite the fact that the hotel is in the very center of the old town, we had a room where you couldn't hear the hustle and bustle from the street. And most importantly!!! the staff is very nice, very helpful!! the hotel manager Jackie Le is just gold!!!! a wonderful person, he helped us all, organized what we asked for and everything was at a high standard!!! we trusted him with everything!! I recommend this place to everyone!!! we got there great!!!

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Clean, comfortable and in a great location! The staff are what really make this hotel- friendly, speak great English and provide excellent recommendations on everything. On check in, Tiffany actually sat down with us and talked us through all the great restaurants and activities around the area :) we also exchanged money and did a laundry service and the rates were extremely fair and good on both. the breakfast is excellent too!

Everything is clean but some parts of the hotel (such as our balcony) are looking a bit tired. very happy overall though :)

My boyfriend and I traveled to Hanoi for a few days, and from the moment I made the booking the manager Jackie was incredibly responsive and attentive to any questions or concerns I had and continued to be an incredible help throughout our whole stay. When we finally arrived at the hotel, we were warmly greeted by the staff and, even were able to check in early! I was really nervous about the beds in Vietnam after reading many reviews of how hard they can be, but I was pleasantly surprised by the beds at this hotel. The bed was incredibly comfortable with four big pillows and great bedding, which made for a great night sleep each night. We were able to exchange Currency at the front desk for a pretty great exchange rate which made us feel confident that the staff and management were looking out for the guests best interest. The hotel has a great location at the intersection of the French Quarter and Old Quarter so we were able to walk to the destinations we wanted to go to with ease. The staff was always willing to go above and beyond to help us with any issues that we had and we could not have had a better time at this hotel! 10/10 recommend

Excellent location with very friendly and helpful staff who efficiently arranged for everything from transfers to laundry. Lots of breakfast selection and a nice dining area on the roof. Fresh fruit, crackers, and water in the rooms are a nice touch. We liked it so much we booked an extra night!

We initially stayed in the family suite and then added an extra night in a large room. The large room was an excellent value and really nice, with a large balcony. Wish we had done this for all nights. The family suite is nice but more expensive.

This hotel has been so lovely. Clean and artistic rooms. Staff very friendly, speak English and helped us a lot. the breakfast menu has Vietnamese and western style breakfasts and has been the best for us in Vietnam. Quiet rooms with a short walking distance to restaurants, shops, sightseeing, lake, day spas and nice coffee shops.

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