location was great, roof top bar has amazing views, room was quiet and comfortable. comfy beds, nice toiletries. friendly staff

breakfast a bit disappointing. very same-y and quite strange choices (for westerners). also only 3 sun loungers so sometimes had to wait to get one if others at pool at same time as us

It´s on a busy street, but everything you need is within walking distance, plus many restaurants and even a grocery store just around the corner. The hotel has a good vibe, and I suspect it´s mainly due to the staff. All the people from the front desk guys to the cleaning ladies were really kind and attentive, thank you! Also, the breakfast is probably good enough for those who start their morning with main course meals and soups, but for the rest of you I suggest ordering a decent filled omelette from the kitchen (with a reminder to add a little salt). Internet is good and secured, the little cooler worked successfully as a fridge for me, so there was no problem. Bed was pleasantly firm, and the air cooler was efficient and could be turned to silent mode at night. The pool is small, but it is open at 6 am, so I enjoyed my early morning swimming with all the solitude, surrounded by a beautiful view on the city.

Apart from the fact that all the hotel has to cope with one elevator only, also the really steep stairs in the entrance should be taken into account, in case you happen to be elderly. Coffee was also bad. There was visible black mold on the edge of the bathtub, so I preferred to keep the bathroom door closed most of the time. And I hope the management will invest in new duvets and duvet covers to avoid the endless mess as the Velcro ties won't hold such a heavy blanket I'm afraid.

Great location. Clean. Breakfast buffet was good and slightly changed daily offering a bit of variety.

The pool area was small and although it was still nice, it was very hard to enjoy due to no shade option whatsoever. Everyone that went there for the first time was a bit disappointed and you couldn’t just chill by the pool for very long without shade. The only other main thing was the shower drained extremely slow. Without exaggeration, if your showers lasts more than 60 seconds, be careful to not flood the whole bathroom floor. Good luck if it was hair washing day. Water on, wet hair, water off, shampoo, water on, rinse, water off, conditioner, water on, rinse, water off, wait to drain, water on, final rinse. Bit of a pain.

Staff is very attentive and speaks English. Reception is 24h available in case you need to ask something. I had a problem with the doorbell going off late at night, and they came to help me and look for a solution, which was nice. They didn't leave until the problem was (temporarily) solved - very good service. They're very accommodating to your requests as well. Rooms (I stayed in two rooms) were clean, especially the bathrooms. Breakfast is served from 6 until 10am every day, and the food is great! As for location, the hotel is a short 3 minute walk from the Ben Thanh Market and is roughly 1km away from the start of the Nguyen Trai shopping street. There is also a Vincom shopping centre roughly 1.5km from the hotel, so most shopping facilities are in walking distance. It's along a semi busy street so there are always taxis/Grab cars in the area in case you do need to be transported by car, which is a huge plus!

Haven't gotten to enjoy the pool because it closes so early (7pm) - by the time I'm back from being out in the city, the pool has already closed.

Very central but just far away enough so you don't feel overwhelmed by the backpacker street. Everything you could need is within walking distance. Friendly staff. Great views from the rooftop bar. Free Spa vouchers and sauna.

There were prices for things like toiletries and slippers everywhere which was really off-putting. I'm used to these things being complimentary so it seemed a bit tacky to have a price list for basic amenities. Also, I asked if there was a sauna and the receptionist said no which wasn't true.

The staff are very courteous and exceptionally helpful. Particular credit goes to Lucas and Lisa, but all of the staff are great. The breakfast provided is of very good quality and there's plenty of variety. The service was of a very high standard. We can recommend the restaurant for dinner, too; it's good value. We also recommend the Indian restaurant just around the corner: 'Banana Leaf.' It's not 'high-end' by any means, but the food is excellent.

Lovely staff, very attentive. Breakfast was really yummy. Bed was so comfy and room quiet, my partner had jet lag and he’s never loved a bed so much. Free drinks in the mini bar are really appreciated! Location is great, right in the middle the city and easy to walk to all the main sights. Amazing view from the roof top bar/pool with good prices for the drinks compared to other locations with the same view.

There is a dripping from the roof in the restaurant which was a little annoying, we weren’t sure if it had gone on the food. Blinds arent great so light comes in the room. Tv didn’t have a remote. This is more feedback for the hotel and wouldn’t stop me staying again, good value for money and the pros outweighs the cons!

The staff were brilliant - friendly, kind and helpful. We came back here at the end of our travels around Vietnam purely due to the staff. My daughter loved the welcome drink she was given on arrival and the staff were very kind in giving her some every time we passed through reception. The room we stayed in was a good size, clean bathroom. There was a bit of a smell from the fridge when opened but I suspect that the previous guests had stored durian in it. The hotel is a great location from all the tourist areas, we walked to all places from here and nowhere was too far. The rooftop pool and bar is a great addition with views of the city, although the pool is small it was quiet and perfect for children to play. The staff even helped us to look for our transport and make sure we left and came back safely each day.

Nothing

This is my first time at Paradise Saigon Boutique Hotel and Spa, I very was impressed by the friendliness and professionalism of the staff, from the moment of our arrival the staff at the door (Ken and Leo) were very helpful, Check In was quick and they give us a welcome refreshment. the manager Ms. Om was very professional and give us discount vouchers for Spa/massage. Breakfast was included on our booking, buffet type with the traditional Vietnamese Pho and coffee, with different dishes every day, again the staff at the restaurant was very helpful and polite, very easy to communicate. The room was comfortable and had standard amenities - coffee/tea-making facilities. Spacious and does not feel cramped for 2 large-size luggage. nothing was a problem, when I ask for extra towels they didn't hesitate to bring them to our room. The gym room, restaurant, Pool, and rooftop bar were Great. Great location very close to the big markets Ben Tanh and Saigon, and easy to go to the major tourist places including Independence Palace, the War Remnants Museum, Saigon central post office. I would not hesitate to return in the future. I would recommend this hotel to anyone staying in Ho Chi Minh City

nothing

Location was great, staff were friendly and helpful. Room was large and air conditioning worked very well. Pool was beautiful. Breakfast was also lovely.