Best location in Hoi An - 5 minute walk from the market & next to a beautiful Confucian temple. The staff was very helpful and pleasant. The hotel decor was colorful & fun. Had a smooth, no fuss stay.

There were a few cleanliness issues with the room - few ants lining up here & there. The bedsheets smelled/felt clean but looked like there were some small older stains still left. The room telephone wasn't connected to anything. However, being a budget hotel, these weren't a major issue for the rates we paid.

I can not emphasise how lovely and genuine the staff were at this hotel. It's definitely the most accommodating stay we have had in Vietnam so far. After a 14-hour bus journey, we arrived too early for check-in, but once we arrived, we were greeted with ice cold lemon water and a coconut bun, which was needed after such a long overnight journey. This was only a small display of how great the staff were at this hotel. We booked our tours and most of our transport through the hotel as it was so easy to book through the front desk and the prices were definitely competitive compared to other companies. The room was massive with really good A/C and balcony, and the bed was unbelievably comfy. We could have spent our whole time in the bed. Also, it's a great location! Very close to Old Town, only a short walk to get to the bustle. Overall, I would definitely recommend this place to anyone staying in Hoi An - we also got a small departing gift, which sums up how good this hotel is.

Absolutely nothing!

The warmest hospitality we've received in three and a half months in SE Asia! The staff went above and beyond to make us feel welcome and at home. They immediately learnt and used both our names, greeted us with fresh fruit juice every time we returned to the hotel after a day sightseeing and made conversation throughout our stay. They made it a joy to stay there. On top of that, the location is very convenient for the old town, the hotel has a charming little pool and the rooms are very clean and comfortable. Love the complimentary silk robes! Such good value for money.

The only downside is that the room's sliding glass door (the only 'window') and balcony face the internal staircase, so privacy can be a challenge unless you keep the curtains closed - also means that you get some noise from the staircase and corridoors.

- Excellent location, just a short walk to the centre of the Old Town. - Room & bedding was really clean, housekeeping was daily. Shower had good pressure and hot water. - Great facilities in the hotel. We availed of the laundry service, had a full body massage and our taxi to the airport. It was very handy that this was all added to the bill at the end of our stay. - Staff were exceptional! They could not have done any more for us if they tried! We felt so at home here. When we arrived back to the hotel we were always greeted with a welcome drink. We need to give a special mention to Liêndanh, she made our stay extremely memorable! - The hotel should have a higher ranking than 2 stars. We got better than 5 star treatment here!

The staff are so friendly, they address you by your name and I even had a text message when I was later than I said I would be for checking in to the hotel, to make sure I was okay. nothing is too much trouble. I have been to vietnam twice and this is the best place I’ve ever stayed. Breakfast was Amazing. I liked that you can just help yourself to beer and soft drinks or snacks and if just gets added to the bill. When it was pouring rain they gave us big umbrella’s to use. There was pool inflatables and ball too to play with. The hotel had a safe, homely feel. I would definitely recommend!!

The staff (especially the front desk ladies) we always happy and helpful. It was always a lovely experience to get back to the hotel at the end of the day and have the front desk ladies ask all about our day and give suggestions on what to do for the next day! They always have the customers best interest at heart!

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the staffs here are friendly, polite and helpful. they welcomed us with juice and great coconut cake. the room is clean, a bit small but enough for us. the location is great, can find good food and coffee nearby. most importantly is the building has elevator which is more convenient for us traveling with elderly.

our experience with this hotel was 5* - the owner was so lovely and kind. The room was clean and comfortable. Our friends got engaged this trip and they upgraded their room for free and added cute flowers in the room. Nothing was too much trouble for the staff. Central hotel - walking distance to the centre and all the markets/river.

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the host and staff were super friendly, we arrived and got a nice cup of tea, got even invited to share lunch with them (because of the TET new years). the room was really clean and location also good (just 10mns walking from city centre). We could use the bicycles for free, and got a nice little present when we left. We felt really at home. It was the best stay for us in Vietnam.

nothing

Amazing staff who learnt our names and greeted us everyday - felt genuinely welcoming. One day we used the pool and as soon as we approached the bubbles were turned on and towels were brought out - really anticipating what we needed. Lovely facilities, really enjoyed our room and would stay again!