Location, it's very close to the ancient town and walkable distance to all attractions. It's spacious, has a big pool and the breakfast was good.

There is no dedicated smoking area marked. So people smoke almost everywhere. We couldn't enjoy the open area breakfast since people were smoking there.

Great location - very central to everything one may want to explore whilst in Hoi An. Received room upgrade and was able to check in with early. Rooms had everything we needed for a short stay.

Mosquitos in room of nighttime. Remedy offered was to spray room with aerosol bug spray. Not good if you like to live more on the natural side. Most other accoms in SE Asia provide essential oil plug ins.

This hotel is perfectly located, comfortable, fantastic breakfast, free bikes for cycling around Hoi An. The spa was brilliant too.

The bar staff at pool bar need to get off their mobile phones and actually serve customers. Far too slow.

This hotel is an oasis in a wonderful location close to the town centre. It is a lovely old regal hotel with meticulously cared for gardens, a beautiful pool, and a gorgeous lobby with a nice gift shop. The room was spacious and had a lovely big balcony overlooking the pool. We asked for an extra bed for our daughter and it fitted perfectly and was still spacious. The rooms were very clean. We had a problem with the air conditioner and it was fixed immediately. The buffet breakfast was fantastic. The staff were very friendly and helpful. It was our daughters birthday and they must have seen from her passport and organised lovely flowers and card delivered to our room. I hope to stay here again one day.

There is nothing I didn’t like about this hotel.

Helpful staff, great pool and an amazing room with good AC and a nice shower etc. The location was perfect for getting into the old town.

Beautiful centrally located hotel. Rooms are clean and all you need for a short stay in Hoi An. Bed was a little too firm so staff added mattress pad to the bed. Otherwise breakfast was plentiful and loads of variety. Staff are very friendly.

Rooms are not soundproof. So expect a little noise as hotel has schools on two sides. Really wasn’t an issue for us. Our friends like to sleep in so wasn’t their favourite thing about this hotel.

We loved overall, it is close to everything and within walking distance (12 minutes or less) from anywhere in the city, market, river, etc The most important part was the great service provided by the staff, we wanted late checkout and we talked to them beforehand but they said they are fully booked on our checkout day which is understood. We booked an extra night to ensure we have access to the room in the afternoon but we didn’t need it and the staff actually did a lot of effort to cancel our night that we don’t red anymore then changed our payment to pay 1 night less They didn’t have to do that at all so we really appreciate the extra mile

The hotel grounds have a resort feel—lovely, green, and peaceful, set back from the busy main road. The breakfast buffet was especially good with a variety of Western and Asian options, including eggs to order. The pool was clean, refreshing and had plenty of shaded poolside loungers. A small gym had the basics for cardio and light weights workout. Many old town restaurants and shops are walking distance from the hotel. We also used their free bicycles to explore a little further and ride along the river. The hotel’s amenities and attentive staff made for an enjoyable four days in Hoi An.

Nothing to add here. Everything was good.

Great location, just outside the old town so not noisy but easily walkable. Nice breakfasts. Good range and really friendly staff on breakfast duty. Pool not very big but good for lengths and not busy (tho’ we were there in rainy season)

It felt a bit like a government owned organisation- not sure if it is. Checking in and out was surprisingly bureaucratic and took ages. I was getting my son to sleep and the electrician turned up at 8pm on our first night to fix a broken light without warning. There was a frosted window between shower and bedroom that was not watertight.

The staff are wonderful and very helpful. The pool area is pleasant, the breakfast is reasonably good and we had a lovely dinner. We’d definitely stay here again because of the excellent staff, location, value etc.

When I booked I expressly asked for a room with excellent WiFi. Sadly the WiFi wasn’t good at all. It messed up so many of my appointments. My clients had been assured that WiFi was so good in Vietnam that online appointments would be seamless. That was our experience last October. However I was embarrassed to have to conduct disrupted appointments due to the failure of connection. They did try very hard to fix it but it never successfully resolved. I’ve been assured that next time we stay it won’t be like that. I’m hoping my optimism is met with total success in improving an essential for my stay. The pool needs more shade for when it’s ridiculously hot.