Eos by SkyCity

This stunning property is the new benchmark in South Australia for luxury hotels. The awe-inspiring interior design and colour palate infuses a tranquility that sets the tone blissfully as you enter. This is matched only by the guest accommodation. I was lucky enough to stay in the Radiance River View Suite and although it is pricier than a normal suite you will find around the Adelaide CBD, as someone who works in the hotel industry, this is more than justified as it is elegant, modern and regal with stunning views. Plus all the modern gadgetry that sorely most hotels lack in this wonderful city. If you want an experience that is completely different to what else is on offer - do not pass this property up. Though, the core or maybe the garnish to the exemplary standard it sets is it’s dedication to service - the staff went above and beyond at every port of call. Truly a special experience.

Absolutely nothing.

The room itself was magnificent!

Everything seemed designed to push you into the casino. I understand why, of course but it is Adelaide after all not Las Vegas. The swimming pool area was RIDICULOUSLY small (my bath at home is bigger than the swimming pool!) Th breakfast was OK but not that much choice and at one time I was almost asked to pay more for a slice of toast (that is not cool) The staff were lovely! My main complaint: TERRIBLE signage to get to the hotel and I would not expect reception of a hotel that has the aspirations of the Eos to be in an underground car park.

The service and people were so accommodating.

The service was TOP NOTCH! The staff always had a smile and were right there to help me after traveling and a cancelled flight. I can't thank them all enough. They even gave me a tour of the room to show me how to use all the technology (which is awesome). Very modern room with a great view.

The only issue was Uber Eats had a hard time finding the property, but the manager went beyond my expectations calling the Uber driver to explain how to get in the parking garage. I was mind blown how hard he worked to make sure we got our food when I was ready to throw in the towel.

Eos by SkyCity truly was the best experience I have ever had within Australia! From the moment I checked in, the staff were excellent. I was able to get an early check in and the room service was very prompt. The facilities uphold the 5-star standard from the pool overlooking The River Torrens and the Adelaide oval, the jacuzzi, steam room and sauna. I would highly recommend anyone to stay here and it exceeded my expectations of what Adelaide has to offer! Rooms Incredible level of detail with the materials used and finishings. The king bed was very comfortable and when I arrived back from exploring the city, house keeping added a night time tea and slippers next to my bed which I really appreciated. Safety 24/7 security and reception staff were only a phone call away. Any requests were actioned very promptly. Food & drinks Delicious wagyu spaghetti and cheese platter which was delivered to my room. The selection of drinks and food at Sol Rooftop bar was also unforgettable.

Great location, carpark very close, staff very friendly and helpful in general, got a complimentary bottle of wine ( special occasion). Very nice.

Person taking orders at the spa and pool, very slow to come to take our order, and we didn't get a menu upon arrival, like he wasn't very helpful with the menu and then when we finally ordered, the one wine we ordered wasn't available anyway, We scraped our order in the end. He certainly wasn't unpleasant instead he just gave the impression he didn't want to be there. The extra cost of $8 for room service in general made it unattractive option also. A suggestion I would make ... the glare off the building and direct sun onto the spa while in spa is very unpleasant and very hot ( and it wasn't a very hot day) you maybe need to look at sails or umbrella set up in some way to give shade for guests, that would be my suggestion to you.

This was a near perfect hotel experience. From letting us keep our bags there whilst we flew to Alice Springs for 3 days to the seamlessness of just actually staying there, it was all excellent. The location is great for both the city and the river. We had a river view room and the view over the Oval, Festival theatre and the river was stunning. I didn't book a room with a balcony as we find we don't use them, but this time I wished that I had done. The bed was comfortable, there were complimentary snacks and a bottle of wine for my birthday arranged by the wonderful concierge, Lavinia. I loved the iPad to control the room and anything else that you needed for your stay. The staff were good without being too obsequious; when the remote broke, we had a new one within 30 mins and a sorry for putting us through that! The casino was huge but didn't impact on our stay, and the bar and restaurant were fab! The mixologist made me the best Cosmopolitan even though it wasn't on the menu. This was also the first hotel to have both a rubbish bin and a recycling bin.

The bathroom door didn't shut properly!

Loved everything

Problem with payment. One staff member allowed me to pay my total bill over the phone before check out then when i went dowstairs another staff member asked me to present my card and make payment for my bill i mentioned i already made payment and the staff member said no its just a hold on my card and to make payment which i thought was strange and i showed him my bank transaction where i had made payment and i did not want to pay twice. I said i will in the morning. Then when I checked out in the morning i spoke with another staff member who said there had been an error and i had to make another payment which i did. It was a nice relaxing stay but then i feel i left stressed after this.

beautiful and luxurious room, with fantastic view of Adelaide Hills. exceptionally clean and a super comfy bed. All staff we met were genuinely caring and kind, everything oozed quality. Fabulous sunset and cocktails from the rooftop bar.

leaving!

Room was spacious and comfortable, lovely bathroom, and although our view was over the parliment house roof, still a lovely sky view. Staff were lovely, easy checkin and checkout, and included breakfast was absolute bonus. Loved the rooftop bar, pool area was great, although too many young kids or young adults and teens taking pictures of themselves for social media - what a sad world we live in today!

Last night guests were extremely loud in the corridor outside our room and hall floor was dirty. Need to somehow monitor this as we felt that we were at the stage that we needed to go out and tell them to be quiet, but needed the hotel to do this.