Hotel Gloria Palace Diplomat

There wasn't a problem with a late check-in, the private parking was huge, large rooms. We traveled with a dog, so there was a private garden connected to the back side of our room where we could walk the dog. We visited in winter, so the heating was turned on before we arrived - the rooms were warm when we entered the accommodation. However, there was no heating in the bathroom

Some broken things were not repaired, for example, it was very hard to close and lock the front door, also, the door leading to the living room was often getting stuck due to an unscrewed board beneath the door

It was peaceful and had pretty gardens. The rooms were very spacious and each had a little garden area! There was a nice pool area with plenty of sun beds.

The fact that they wanted to charge 15 leva every day to sit by the pool or use the pool even if you were a hotel guest! I was there 7 nights so that would have been an extra 105 leva

although it is clear that the place has seen better times, it is ok for one-two nights. The staff was really helpful! really quiet, not so far from the center (by car), but easy to get to it when you want to stay close to the highway on your road to Greece. we stayed at one of the villas, huge space available, but everything had the feeling of worn down. stains on the wall, broken chairlegs, these kind of stuff. no restaurants nearby or in the complex, so you'll need to order or get into town by taxi or something.

the worn down feeling of everything... no breakfast/dinner option at the time of our journey

I think that people traveling with their pets get the huge apartment that has a big living room at the ground floor and the bedroom at the first floor. The living room has a door that gives access to a small back yard where the furry friend can explore. The restaurant has a terrace outside and the area arround the pool is surounded by tables where you can eat. A good food and a cold drink will get your batteries restored for the road next day. For tranzit, this is a good place to choose if you are traveling with the furry friend.

The windows don't have nets for bugs, so expect to see all kind of creatures in there since the windows are left opened for ventilation. With a fresh paint on the walls the rooms will look more nice and confortable. Our dog was a bit afraid of the circular stairs, the space being a bit narrow to climb with confidence even for a human.

Very spacious, friendly staff, good location if you passing Sofia by

Water in the swimming pool (open air) was very cold. If we had known it we would not pay and go there with kids. Wasted money

Extremely friendly personnel, at the reception and at the pool. The appartment was great, big, and refreshed regularly. The pool was great, the food amazing. Definitely coming back!

Nada.

It was clean and heated before arrival. It was very comfortable, and the staff is great and very helpful. The place also has a private fee parking for guests. Great value for the money.

The only disadvantage was that there was no food or restaurant.

The space of the apartment, it was supposed to be a room.

This accommodation was very pleasant. Everything was clean and it was very quiet. The reception was very fast and the hotel staff very helpful. Good wifi, safe parking and a nice playground for the kids to play.

When you take a shower, some of the water flows into the bathroom.

This was really a one night stop, and we looked for a place near Sofia and especially one that was pet friendly, so we don't have complains but not sure how will be for longer stays. Big apartment, no kitchen, good parking place, late 80´s early 90´s design, but clean, silent, small backyard.