Prime Hotel Beijing Wangfujing

The hotel is really unique in both its architecture and the quality of the room and all facilities. The staff is always there to help you in everything you ask them, especially if you are foreigner and it is your first time in Beijing.

The hotel is very centrally located just near to the NAMOC. The rooms are beautiful and comfy, the bed is amazing, the food variety at breakfast is broad and delicious. And the staff is amazing, very polite and professional! Hank helped us so much, I don’t even know what we would have done without him!

The room was good, the bed was super comfortable and huge. The toiletries were great quality. The breakfast buffet was very generous, with a good variety of both asian and western dishes, and the taste was overall really good. The hotel is located within a short distance to the train station making it very easy to access other parts of the city. The staff was mostly very friendly and helpful and although not everyone would speak english, they would go out of their way to try their best to help. I would stay there again in the future and would certainly recommend this to friends and family.

The breakfast was amazing. The employees spoke English and always tried to help with everything they could. The hotel is beautiful, with big bedrooms and great facilities. We loved being there.

The Wi-Fi didn't really work for us. We even asked someone at the front desk to log us in, however, it only lasted for 10 minutes, after which it logged out again. We were lucky we had our own mobile data, so we didn't bother to ask for help anymore. Also, the bath / shower is open to the rest of the room. This wasn't a problem for us, but it could be a problem if there are 2 friends or families sharing a room.

I have stayed 5 night in this hotel and completely enjoyed it. The room was very spacious, very clean and very nicely decorated with all the amenities you may need. Paul from reception and all the team were very helpful. The hotel has a very good location, next to line 8 subway and walking distance to The Forbidden City. Beijing is very nice to visit. i am very happy with this trip.

For turists outside China wifi is an issue as some sites are restricted from government and google map doesn’t really work.

Very nice room and large breakfast buffet. Staff and concierge is exceptional. They arranged our Beijing tour for us, even a day trip to Xian.

Location was good, although 10 mins walk needed to get to the restaurants and shopping. Very good if you don't mind walking, but a little far if you are traveling with elderly.

The service was really unexpected. Everyone goes out of their way to make your stay a comfortable one. I want to highlight Hank for helping us with all the booking as we could.not use WeChat, and the concierge team for assisting us with all our needs. The room was big, clean, and comfortable. The location was really central with Wangfujing about 5mins walk away, train stations at the door step, everything is within 15 to 30mins walk if you want to stroll the streets. It was truly an amazing stay.

The only down side is the pillow was a bit too soft for my liking, and the smoking situation seems to be something no one can stop because guests just smokes in their room.

The concierges Hank and David were very helpful and knowledgeable. They went the extra mile every time we had a question or a request (booking train tickets, restaurants, changing airline travel dates, arranging taxis, arranging visits to tourist locations etc.) and they gave us great advice and tips on places to visit and restaurants to go to. Definitely seek their help if you stay at this hotel. The rooms were large and very clean. The decor is very zen. The bed is super comfortable, the linen soft and a mix of soft and firm pillows is provided. I requested that the windows be unlocked so that they can be opened as I like to let fresh air into the room. This was done within 10 mins. The toilet, bath and shower are super clean, no sign of mold at all, and water pressure in the shower is fantastic. The soaps and shampoos provided were very good quality. Breakfast is very good with a variety of Chinese foods as well Continental (the croissants were excellent).

There AC system did not seem to work in the rooms, but this was not an issue as I could open the window and the weather was fresh and crisp outside during my stay. There was very noisy night time roadworks that lasted until 4 am.

The thing that stood out to us was the cleanliness of the hotel. They clearly take pride in making sure their guests have an exceptional place to stay. More than anything was the staff, you can not find a better experience at a hotel. Any questions we had or suggestions we needed, they were there with answers, making sure that we had everything we needed. Ms. Lulu took great care of us with anything we needed when you walked in, Ms Ella was there when we needed restaurant recommendations and DEFINITELY go eat at the hotel. You will not be disappointed in the exceptional breakfast and dinner. I promise you won't get lost as Mr Hank and Mr Richard will guide you through the city and make sure you get everywhere you need to go safely. There is nothing those two can not do. Many of the staff have wonderful English proficiency, so it was very easy to communicate, and we enjoyed conversing with them often. We especially thank them for setting up a beautiful room. It was our honeymoon, and when we walked in the door, we were so surprised by beautiful decorations and a lovely gift that was waiting for us.

There was nothing negative about our stay at the Empark.

Good location very close to metro. Nice renovation