Suites & Hôtel Helzear Etoile

Very nice location, walking distance to Champs-Elysées. Very helpful staff. I'm a quite sleeper and the room given was noisier for for my taste. I requested for an alternative quieter room and the staff made the necessary arrangements.

The toilet flush kept on leaking and not fixed even after reporting to the reception. A timely fix could have saved a lot of water and prevented the unnecessary noice from the drains.

Lovely staff and location. Rooms were clean and comfortable.

My Junior Suite had narrow and steep stairs to the bedroom and bathroom which I didn’t find out about until I entered the room. Wasn’t an issue for me, however, this wasn’t advertised.

The location of this apartment is unbeatable. You can walk to the Eiffel Tower, Champs Elysees and many other attractions in less than 10 minutes. The room was spacious having two separate areas for sitting and sleeping and was clean and well presented.

Bathroom is tiny and has poor lighting. It makes it difficult to put make-up on. Poor lighting throughout room even if you open the curtains to the large windows.

Location was perfect, metro very close so the whole of Paris was accessible! Rooms are small but comfortable and clean. Noisy neighbours was a little bit of an issue. The staff were lovely

Noisy neighbours in the hotel, maybe a bit more soundproofing to stop noise travelling as they woke us up...

Spacious room with Kitchenette. Bathroom with bath - also very spacious. Close to Metro.

Bedroom small with bed pushed up against wall.

We recently stayed at a hotel in Paris and were thoroughly impressed with its exceptional location, cleanliness, tranquility, and the outstanding friendliness of the staff. Nestled in a prime part of the city, the hotel provided easy access to various famous landmarks and delightful cafes. What truly stood out was the pristine condition of our room and the public areas, reflecting their commitment to cleanliness and comfort. Despite its central location, the hotel was a haven of peace, offering a quiet and serene atmosphere which was much appreciated after long days of exploring the bustling city. Above all, the staff were incredibly welcoming and helpful, always greeting us with warm smiles and going out of their way to ensure our stay was nothing short of perfect. Their attentive service greatly enhanced our Parisian experience. We couldn’t have asked for a better place to stay and would highly recommend this hotel to anyone looking for a memorable stay in Paris.

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Great location, wonderful staff.

Small room, you could hear everything next door.

I have stayed in the hotel twice during my European trip, and both times the hotel exceeded the expectations. The rooms are exceptionally clean, and the big attraction for me was the mini-kitchen (I stayed in a small studio suite). Note for US tourists - yes, the rooms are small by American standards (200 sq feet), but it is very good by European standards (a typical room in Paris would be 120-140 sq feet). The location is amazing - it is right in the very center of Paris, but it is a smaller street, so it is not very loud there and it is also very safe; there is a Monoprix supermarket nearby, which is very convenient; and several restaurants. In 5 min you can walk to the Arc de Triomphe Charles-de-Gaulle Etoile, and Champs Elysees; and it is very easy to reach other sights either by walking or by subway (direct lines to Louvre, Opera); and it's 10-15 min by subway to Eiffel Tower. The staff is very nice - in particular, when I was leaving for the airport, and all Ubers were booked, the concierge came out and got a taxi for me, basically saving my flight! Huge thanks to everyone, and I would certainly stay there again.

Nothing.

Staff were all very friendly, polite, and helpful. Small hotel, so little to no foot traffic. I believe there were only 6 rooms on the 4th/top floor. Close to Champs-Elysees and metro line 1, so quick and easy ride to must see places. Easy walk to the Eiffel Tower. Junior suite has a cooktop and all things needed to cook if you’re staying awhile. Very nice plates, cups, glasses, etc. Breakfast brought to room (must order by midnight the night before), because there isn’t a meal area in the hotel.

Price seemed a little steep, but I’m not sure if it is because I booked 1 week prior to my visit.

I received a wonderfully warm and helpful welcome from the gentleman at the front desk who showed me two different rooms, allowing me to choose the one I found most comfortable. The attic style room on the top floor suited me the best and it allowed for a quiet, comfortable stay even with the window open. The bed, the linens and the bathroom were nice and comfortable. The hotel is in a fabulous golden triangle location, a short walk to the metro with plenty of activity nearby. I received a welcome email from the hotel, another email during my stay and finally a phone call afterward inquiring about my holiday. The staff were exceptionally friendly and I enjoyed returning to my hotel each night after a long day in Paris.

Unfortunately, there is no bureau or drawers to store your clothing. If you are going to stay in a suite with kitchen facilities you are probably going to have clothes to unpack but in Suites & Hôtel Helzear Etoile, you must live out of your suitcase pushed against the corner because the cooking/kitchen facilities take up most of the room. There is a nice Nespresso machine the room but the coffee pods are not free. The mini bar was not refilled once during my four night stay.