Hôtel Bassano

The hotel was in a great location. It also had nearby restaurants, entertainment, and sightseeing. The rooms were small but everything was well positioned making it spacious. The open windows in room were also great! Front desk clerks were helpful throughout our stay. Restaurants nearby made it even more delightful such as Le Speak Easy and the Marceau. Wish we could upload videos but only pictures option. See the city through our eyes.

The “security” man was rude upon our entrance into hotel to check-in during the evening. Imagine after a long flight coming to visit a country and being approached like you weren’t paying your money to stay there. It definitely was not a warm welcome. He also was following us/watching us like a hawk in the small rooms (lounge sitting area and room for breakfast) throughout the already small lobby.

Nice toiletries, good shower pressure, decent sized room for Paris more spacious than I thought it would be. The staff at reception were very friendly, offered an umbrella to use and just generally chatty and smiley. Nice to have the Nespresso machine in the lobby. There are shops near by to pick up water, snacks, breakfast. And 10 min walk to subway, and river/ eiffel tower views

The room was hot at night and you can't adjust the temperature with the room thermostat. I had to open the window, but the road was noisy so it was hard to sleep. Luckily my room also had a window facing the courtyard which I could use. They could offer more selection of pillows to suit your preference. I also found that one side of the bed more sunken in than the other.

The staff were uniformly friendly, helpful and professional. Our room was comfortable and had everything we needed. It was immaculate and we had fresh towels and bottles of water every day. The breakfast was an embarrassment of riches. We were glad that we decided to pay extra for the convenience and the amazing array of choices available each morning. We really loved this location. It was easy to get to two nearby Metro stations and plenty of neighborhood restaurants.

My only issue was having to constantly reconnect to the internet. Oddly, my husband didn’t seem to have a problem with this. Also, we were on the first floor and heard our neighbors above us frequently.

The best location. Nearly all attractions were in walking distance including the Metro stop. We preferred walking, though. It was a small and clean hotel with clean new sheets, towels etc. The employees of the hotel were very friendly and helpful. Especially dear Joshua, who met us when we were checking in, did everything to support us, including kindly responding to my endless questions. He gave us recommendations always with a big smile on his face. Very good English, too!

The lobby is a bit small but considering the overall performance of the hotel, not important at all.

I liked the fact that they put effort in everything they offered. Each staff member was cordial and helpful. This building is old as is every building in Paris but has been modernized within the last 5-10 years. The lift worked the entire time we stayed (4 nights). We had a room on the top floor. The lift only goes to the 5th floor (we were on the 6th). The bell hop kindly brought our luggage without being asked to. The air conditioning (independent units per rooms) worked great. It was 90 plus degrees outside. For being on the top floor you would expect it to be working hard and it did just fine. Sheets were changed every day. Breakfast was ready every morning (even though we went elsewhere). Coffee and water available at all times of the day. Front desk was occupied 24/7 and always friendly at ALL times of the day/night (we had some late nights). Overall I would definitely come back and plan to.

I really can’t think of anything. I wasn’t expecting the five star experience considering the prices. They lived up to the expectations and they were always willing to try to get there.

Location was excellent. Rooms were generally clean. Not as spacious or new looking as the pictures make it out to be though. The staff were very friendly and accommodating.

The bed was not a true queen size, appeared to be a full size. The bathroom shower hardware was very frustrating and water often would spill out onto the floor since the shower door was not sealed well. The shower head itself had a hard time staying in place and was very "economy" for lack of a better word.

staff and location

absence of closet and minibar

The Hotel Bassano is a beautiful boutique hotel located in a superb location in walking distant to the Eiffel Tower and other major Paris Tourist Attractions Also the hotel is located close to restaurants and shops. The hotel is absolutely fantastic in every aspect from the standard of the rooms to customer service. I want to recommend and praise Jazz who is the one of Hotels Manager's. Jazz is one of the most professional and friendly hotel managers I have had the pleasure of meeting. She was absolutely amazing and followed every last detail of my wish list I sent her by email regarding my wife's birthday celebrations that I was celebrating at the Hotel Bassano. Jazz done everything exactly as I requested and made my wife's birthday celebrations so special. Seeing my wife so happy on her birthday was thanks to Jazz and I am so grateful to her for everything she done. Believe me you will not be disappointed staying at the Hotal Bassano because it is exceptional!!!

Not applicable

The location is excellent. The rooms are quite comfortable. The king size bed is on the firm side, which I liked but my wife didn't. The shower/bath combo is nice but challenging--the side of the bathtub is two feet high so getting in and out could be challenging for some. The free 24/7 Expresso machine is a plus, and the 22 Eur breakfast has a lot of variety and is a good value. The pricing is very reasonable compared to other 4 star hotels.

Fantastic location (10 mins on foot to Arc de Triumph, 25 mins to Eiffel Tower). Extremely friendly and helpful staff, helped get us a last minute reservation at the (almost Michelin) star restaurant next door. Inside tastefully modern eclectic decoration with a heritage exterior facade. Well situated windows to get a cross breeze, even if bath and toilet looked directly out at a wall. Traditional street view from bedroom.

Air conditioner stopped working with 30+ degrees celcius at 9 pm.