Ambassador, New Delhi - IHCL SeleQtions

The Ambassador Hotel at Sujan Singh Patk in New Delhi is very centrally located . Khan market is bang next door ! In addition to a great location the hotel has a very well trained and courteous staff.

Confusion on the tariff to be charged ! I booked an Executive room . Later , based on a e mail I agreed to pay approx 2 k more for an up grade to a “ Deluxe Room “ which the mail told me was larger . Actual measurements and comparison was mentioned . At check in I was given an Executive room . This was very nice. However , I was charged the enhance amount o had agreed to pay for Deluxe room ! Guess what , the hotel said the Executive room category was higher than a Deluxe ! Whereas the mail said the opposite and charged me Rs. 2 k additional and I still ended up in an Exec room ! All mails shared with FO at hotel .

The staff at the reception desk were exceptional at checking me in , sorting out taxis for me and advising me on sight seeeing . Aakash , the Duty Manager helped to organise my trip to The Taj Mahal and the train journey for all my family to the Punjab. He regularly updated me on what’s app and was able to book two further days for me and my son for our return to Delhi at the hotel . Nothing was too much trouble for him and he always assisted me on any of our needs and requests promptly . He is a credit to the hotel ! We loved the location of the hotel , the personal attention we received from all the staff from the porters , door staff , room attendants and restaurant staff in The Yellow Brick Road . The food at breakfast was amazing and I really enjoyed the outdoor seating area . We dined here for lunch and some evening meals . We loved the location of the hotel which is close to India Gate , our 1st sightseeing visit and the smaller size of the hotel which although could be busy at times , was always pleasant and never over bearing . The rooms we stayed in were very large and regularly checked on by the service staff . Extra water , towels and other toiletries were provided on request and we had the option to have the room made up again if needed . Having a balcony and view of the garden was also very relaxing . We all felt well looked after and safe at the hotel .

My greatest happiness is to see so many nice people in the hotel starting with the kitchen manager Mr. Praka SH. Bhagwal with an outstanding breakfast; Mr. Bhup Singh who always left the room lacking for nothing; to the front desk manager who treated us with professionalism and to the lady who was at the door attending to the guests who came in and out. I think her name is Pujah, her attention leaves anyone more than grateful. She was sure that we were in good hands with the taxi drivers, very friendly and professional. The hotel is in a quiet area and close to the monuments and two minutes from the metro and the Khan Market with my favorite Starbucks and all kinds of food and different shops. The Hotel is highly recommended, if I return to New Delhi I would use it again 100%.

Not applicable

It was conveniently located for us as it was close to India Habitat where I had a business conference, as well as good for the family due to proximity of important sites in Delhi. The staff, room, food, service etc. was pretty good. The hotel has a old world vibe and has has some beautiful paintings on display. You will love it if you want to feel nostalgic.

The only problem was that the rooms invertor AC did not work. So it was not heating in the cold weather. And the lift was just for max 3-4 persons and claustrophobic.

The food was very nice. Some days Prakash arranged for some special dishes. Dev's masala chai prepared freshly gave a nice punch in the morning. Service given by the staff in the restaurant Apoorva, Uma, Chirni & Udit as well as Laxmi who gave me a nice feel of local style facial treatments with aroma was excellent. My room was kept clean every day and liked it a lot. Staff at the reception were very good and attended to our requests really fast.

Bath fittings in my room were old, it may be they go with a old style theme. I would have liked much if those were new while maintaining the theme.

The staff is absolutely amazing. Their hospitality, even in the middle of the night due to late/early check in was fantastic. The are very helpful for arranging taxis. Hotel is clean and has comfortable bed. Good shuttle service.

Although super clean and neat, furniture was a bit worn down. Wasn’t so happy about the hidden costs of airport shuttle service - a surcharge for parking (you better not waste any time at the airport :)

Location goog Size of room excellent. Quiet - excellent B;Fast Excellent- the cauliflower paratha was supeb so I have if for 2 bfasts

The Hairdryer did not work. Person came to take it away but never brought a replacement. Fortunately I had brought my own as a back up so used it. The plug points are not convenient for drying and styling ones hair as none of the plug points are near the mirror. This may not have been a problem had the hairdryer in the bathroom worked. I could not plug my dryer in the bathroom instead.

Great hotel with lots of charm, very comfortable large room, khan market and Lodhi park at walking distance, safe for women travelling solo, gym to myself with just enough of the right equipment, most importantly the staff was absolutely amazing.

Some things were a little dated - bathroom especially, as well as the gym but it all worked perfectly and was very clean. Restaurants options in the hotel were limited (Chinese, general) and slightly overpriced but good quality and you are in Delhi!

Beginning from check in till we checked out everything was fantastic!! Especially the staff were extremely polite and very helpful. I would specially like to thank the housekeeping team Ram, Bhup, Guddi, Zaffar and Lakshmi who ensured our rooms were tidy and clean for the 3 nights we stayed. I would also like to thank the staff at Yellow brick Road- Mr Prakash, Apoorva, Soniya, Udit and Uma who not only catered to our requests while having breakfast but, also went beyond with a very sweet and kind gesture of giving us Gulab Jamuns to end our stay at the hotel. If we ever return to Delhi, we will definitely stay at your hotel. Thank you for such a fabulous time at the hotel!!

No negative comments.

Do yourself a favour and come stay at The Ambassador, New Delhi. A hotel with reputation. Great location. Wonderful Heritage Decor. Beautiful Collection of Paintings. Comfortable rooms with all the amenities. Very nice, attentive and caring staffs, especially Mr Sandeep & Mr Nural. Excellent food with various options prepared by Chef Sanjay Arya and his team at the Yellow Brick Road Restaurant. Overall, we had a great time here. I strongly recommend this hotel.