NH Venezia Laguna Palace

Amazing Hotel located in Mestre for those who are looking for a nice and wise costed stay in Venice! Definetly the best choice to stay in this Hotel, so modern, friendly and peaceful. The views to the marina were stunning , the beds super comfy (and huge!) and the breakfast was amazing, the area is spacious and the breakfast itself is simply wonderful with loads of variety on food. Amazed for having options of gluten free on a couple of things and dairy free alternative drinks for those who love their cappuccino in the morning like me! The Hotel is allocated within a walking distance of the bus (around 5 min) that goes straight to Venice which was super helpful. Regardless not being allocated in Venice, staying in NH Venezia Laguna was definetly the best choice rather than an over priced and dated Hotel in Venice, we felt like this was definetly the wisest choice we've done so far for this trip!

Apparently there's a law in Italy that does not allow Hospitality to switch on any kind of air-conditioning from Nov to April , for environmental reasons. Due that , the first Room we got in was just simply a steam room as it faced the sun the most of the day, unbearable to stay in. However, we've called the reception as soon as we stepped in and they happily offered us an upgrade to stay in a fresher room, allocated by the marina side which was amazing and 100% more comfortable.

It was optimal for the time I arrived to be close to the airport and of Venice...

The place was beautiful and had water and apples in the lobby. Very nice facilities. We had a standard twin room and it was nice, but on the small side. Bathroom was beautiful though. We also had a triple room for the kids, and that was AMAZING! It was like a suite, with a separate bedroom and a walk in closet, and again, a beautiful bathroom.

The wait to check in was long and took a long time till they went through every passport. Probably took about 30 minutes until we checked in. We had also requested early check in and they said they'd do their best to accommodate, but the rooms weren't available. That was frustrating but obviously it's not their fault. Parking was expensive. And I was very, very unimpressed with the staff. They overcharged us and worked soooo slowly.

Lovely rooms, excellent lasagne in Dining Room

Reception was understaffed each time we went. They should provide loads more info about how to get into Venice, how to buy tickets etc. We arrived on a train and water bus strike day but despite that they still printed our ticket instead of saying we didn’t need one. Then when printed they didn’t tell us we had to convert it at a machine into an actual ticket. Luggage store man had no idea where local supermarket was. Also on Friday night, having ordered and eaten starters and main courses the chef went home so we couldn’t order desserts !

The hotel is well located in Mestre 10 min from bus/train main stations. A bus stop connect directly to Venise. Personnel was very helpful and warm. Room are spacious. Breakfast is copious.

The room had some flaw in bathroom ventilation and when you came back the bathroom it was usually smelling humidity. This is due as well because the hotel is located in a Marina. Many items in the room were no properly maintained. All of this is quite annoying when you consider the price of the room displayed in the back of the door ( nearly 200 eur). Disappointed that if you want a breakfast not booked with the room it is charged 5 eur extra which bring the breakfast to 20 eur. The bed was to soft but it is personnel taste.

Rooms were clean and comfortable. And a bit more room than most places we've stayed, in Italy. Close to public transportation. Good view of the bay. Staff was also helpful. We happened to arrive at a peak time, when there was little availability, due to the marathon race, and at peak prices. We were able to add a second day at the normal rate.

No real complaints. It's not cheap, but you do get a good value for what you pay. Only one minor issue, is that is there is no refrigerator.......I always like to have something cold to drink available.

Ideal to visit Venice by car, convenient private parking and food options around to balance your budget. Using this hotel you can avoid walk on Venice streets or raiding taxi boats with bags, believe that is priceless The staff is the best I’ve seen so far around Italy. Educated, well prepared and open to help.

The carpet at the room we got was extremely dirty, with a strong odor. Not as close to the bus station to go to Venice as I expected, is actually 11 mins walking no shades. In summer that is a lot with kids. Better take your car to the island on your daily trip

This was a comfortable and large hotel in the part of Venice that is on the mainland. Our room, bed and bathroom were all very nice. They allowed us to do late check out, (for a fee) so that we could spend a little longer in the Tourist Part of Venice, which we appreciated. Parking was free and connected to the hotel. The restaurant served good food, though the service was a bit slow, and the free breakfast was very good.

It was a bit far to walk from the hotel to the bus that took us to the ferry dock in Venice. It would have been nice if the hotel had provided a shuttle. Also, the head waiter in the restaurant took a very long time with our credit card to process our meal payment. This made us a bit nervous about protecting our card information.

We liked the scenery, the cleanliness, the hospitality, and the fact that the third bed was placed in a semi private area. The bar near the canal was very nice and had an exceptional view. On the Easter morning the staff invited the kids to break the Easter Egg and each kid took a large chunk of chocolate. Overall it was a very pleasant stay.

Everything about the hotel was good. The only inconvenience was the bus schedule, which was disrupted by the Easter Holiday. The nearest bus station (line 43 to Venice) is less than 100 m from the hotel.

Rooms are spacious and quite cleanly maintained. Lobby and breakfast areas are nicely decorated and gently served. Most of its staffs were very attentive and caring.

Booking system didn't seem to work at all, as I needed to provide all the guests' credentials twice, apart from what I filled out prior to arrival. Some of their automated online messages coming through Booking.com seemed to remain as "in the midst of pandemic," many of which are no longer in effect. Parking is basically a part of "(formerly) public" underground, located right below the hotel. The indoor lighting of this parking area is not working properly, making you feel more "worried" over any security issues during your stay.