Hotel Futura Centro Congressi

Rooms are clean, spacious and quite private. Automatic shutters are more effective at blocking out light and noise when trying to get a good night's sleep. The air cons works tremendously. Bathroom was okay. Breakfast was filling. There is also some handy shops next door and nearby if you want to stock up on snacks when visiting Naples. The gym was great although I only used it twice.

The WiFi was incredibly poor which meant I had to rely on my data for a 3 night stay. The other issue is the location. The hotel is a 45 min bus ride to napoli centrale, with the last bus leaving around 11pm. You can get an all day bus pass from the local tobacco shops which is in the cafe which is on your right when you exit the hotel. Taxis cost about 30 euro from hotel to napoli centrale.

The staff were unbelievably kind, professional, and helpful. There was an issue with the shuttle driver and the staff handled it wonderfully. The incredible woman at the front desk also found out I had a very early flight and had a breakfast bag sent to my room. I was truly blown away by the guest service and highly recommend this hotel for this reason.

Be wary of the shuttle the hotel provides. I imagine it was more expensive than a taxi, but I can’t be sure. €35 one way and €40 one way if it’s an odd hour. Additionally, I confirmed several times both with the hotel and the driver that credit cards were accepted, including when I got in the car. Upon arrival to the hotel, the driver tried to tell me his system has crashed and he could only take cash. I want to make it clear that the hotel handled this fabulously. They were incredible. I just wouldn’t take the shuttle again. As other have mentioned, the bed was not comfortable.

We stayed one night at this hotel as it was convenient to the airport. Staff were friendly and the room was clean. On arrival we asked for a quiet room not overlooking the main road and our request was accommodated. The range of food for the buffet breakfast was reasonable. It took 25 minutes to get to the airport due to rush hour traffic, so we were glad we stayed here and not in central Naples. There is a nice patisserie across the street and a supermarket 5 minutes walk away.

There was no kettle/tea/coffee making facilities in the room and the toilet seat was a little wonky.

Hotel was chosen on the basis of being near to the airport following cancelled flights and re-routing. It was further than I anticipated but acceptable distance based on taxis. The hotel is large and airy and although next to what could have been a busy road, we stayed on a Saturday night and Sunday morning return to the airport was an easy taxi journey. The Reception staff were very helpful and arranged transport back to the airport for us. There were no difficulties and a small issue quickly resolved. The area was frequented by local people and we ate at the Alba La Grigliata across the road which is predominantly a seafood restaurant with an interesting display of fresh fish. Added to that the Icecream shop next to the hotel was amazing

Nothing

We spent a transition night here after arriving late into Naples Airport. The hotel had a nice big clean family room ready for us and we enjoyed a plentyful buffet breakfast the next day, before moving on. Free secure, underground parking was also helpful. We also forgot a passport and the hotel were extremely helpful in looking after it and getting it back to us. The hotel offers excellent value for money and would definitely recommend.

I only had the breakfast once due to my schedule, but it was fine with enough variety of food. The staff were very friendly and helpful.

I had asked for a quiet room away from the main road, but when I got there, I was put in a room on the front. It wasn't that bad, though, as I wore earplugs and had to get up at 3:30AM to go to the airport.

Parking is covered and safe. Staff received us with a smile on their faces almost at midnight. Clean room. Breakfast was simple but I don't think we need to expect more from what we paid.

A bit noisy. The room was in front and we could hear traffic and other shops cleaning up during the night.

The staff was perfect. The breakfast was very good. Fitness room was the best place for our kids. The weather was quite bad so we came back to the hotel and felt very cold. However the AC did the work and room was warm in a short time :)

All was fine.

The staff was very welcoming and helpful, and made sure that all of our needs are taken care of in the short time we spent at the hotel before our flight. Even making sure to have breakfast ready for us at 4:45 am, or ordering a large shuttle for to get us to the airport on time and in a reasonable price.

The design and furniture are a bit outdated, but for a hotel by the airport this has met our expectations.

Check in possible after midnight. Private garage for the car. The room was clean and stuff nice

Some matresses were less comfortable then others. The breakfast had to be restocked at 8:30 - jad to wait for stuff to come and restock. But might be due to big event at the same day.