Hotel Ko'ox Wenne0

The room was perfect!..Super clean & comfortable..Very nice balcony to chill on…Location wise it was a short walk to the main street…Staff however were exceptionally friendly, welcoming & gave us advice on where to dine & party..I Highly recommend this property if visiting Tulum….Expect noise the weekend from Music Festival being held near by.

The noise from the festival…

The space of the 2 double bed room was great, towels arranged with art form on bed. The shower was one of the best we had. Upstairs pool area was a quiet nice place to lounge, but water very shallow. Coffee supplied in the morning was a nice touch, but no breakfast option so we went out to the local restaurants in Tulum. Bike rental was convenient, air conditioning great and big large windows to look out over the street below. The usb charging cable socket was great, had lots of plugs, connections and Netflix.

Upstairs pool area could do with a few hammocks to relax (in the shade). It would be helpful if the staff spoke a little more English. The hotel had lots of conditions, such as no using the towels outside the hotel. This was the one that was tricky for us as we had to buy towels for the cenotes with only backpack space in luggage.

Amazing stay, the rooms were clean and the bathroom was amazing with a rain head shower. Staff was very friendly and accommodating. The pool area was fun to relax, the pool is not as big but it’s nice to have to chill. The electricity did go out twice during our stay, there was a generator that started after 10 mins. Just be mindful if this happens, as the water will not work.

The toilet cannot flush toilet paper due to drainage system so just be sure to empty out your bathroom trash as often as needed. No designated area in the room to hang your bathing suits and towels especially coming from the beach, that was the only issue I had.

Lovely staff, clean room, modern bathroom, incredible rooftop pool, quiet room

limited water refills, sun loungers need cushions

It's a really great hotel located just far away that it quiet during the night, but only 5-10 minutes of walking, and you're where everything is happening, additional 5 minutes and your at the bus station. The staff was really helpful and friendly, and the rooftop pool was amazing. Large room, a good bed, a safety deposit box, and fridge/minibar.

The wifi was not working for a day, which was annoying, and the water was not running for 8h after a night of thunderstorms and heavy rain. However, I believe that both of these things were out of the control of the hotel. So I don't really have anything which was bad.

The room and pool were amazing! Pool towels were provided upon request as well as additional bathroom towels, service was speedy, housekeeping was provided each day as well as plenty of drinking water.

Wifi did not work our first night and the morning of our second day. This was fixed after discussing it with reception in the morning. It was an interior room, so there was no window for natural light. There was construction happening on a shared wall of the hotel. We could heard banging for hours from 7:30am. It literally sounded like it was happening right next to our heads. Reception could not provide any earplugs, information about when it would stop, or do anything to help with this. Our stay would have been perfect if not for this noise and lack of support.

The room was very modern and nice, and large, with a balcony overlooking the street. I was very impressed with the size and quality of the accommodations. Wifi was very strong and consistent. A/C was very strong. Location is easily walkable to downtown Tulum restaurants and shops, without being right in the middle of that.

AC was strong, but the air con in my room was positioned so that it blows directly over the bed, requiring me to wake up during the night repeatedly to turn it off when too cold and then back on again when too hot. Room was normally quiet and not near a noisy part of Tulum, however, neighbors across the street blasting loud music at night requiring me to wear earplugs to sleep.

Great location, 10 minute walk from the ADO station. Very nice rooftop pool (a bit small but nice to relax!). Very comfortable bathroom and room, AC and fridge. Bikes available to rent! All types of great local restaurants and shops right on 307. Easy to get around Tulum on bike (we rode to Tulum ruins in about 30 mins). I felt very safe walking/riding the bike around, even at night. TV with netflix. I am extremely picky about cleanliness and I give this place a 10/10 on tidiness and cleanliness! Staff let us leave out bags downstairs by the desk after check out time so we could stay longer.

Not having a microwave is a bit inconvenient. You can hear a lot in the hotel at night (doors closing hard/people talking).

The staff.super nice. Loved the towel figures left on my bed!! Ah. Warm coffee or tea everyday.Good WIFI. The location is fantastic, 2 blocks from the Market with my green juices. 4 blocks from main Ave Tulum. Tons of rest within 10 min walk. The laundry 1 block away. Economical. The ROOF POOL. My favorite meditation place!!!!

Nothing!

Spacious. Clean. Comfortable bed. Plenty of hot water. Fairly priced snack bar. Free coffee. Netflix available. Good location. You just need to follow the correct street to be quickly in the tourist area.

Noisy street outside. First day a dog barked and whined all day long. That wasn’t a problem the next day but there was still a lot of street noise. The pool is smaller than it looks. Half of it is a paddling pool, so you can’t swim.