Istanbul Gonen Hotel

The facility is a bit old, past already its glory days but: it has an AMAZING gym (all that you need and more) a swimming pool and a sauna (dry & wet).. Breakfast is very well served and with a great deal of food to chose from, it is probably one of the most well-rounded business hotels I like to stay in when in Turkey.

Beer's a bit way too expensive in the lobby :D .. The wet sauna is falling apart since last time I visited (needs a good cleaning and revamp). There was a cold water bucket at the exit of the dry sauna that I loved. They chose to replace it with a shower. Way less heart attacks I guess.. But it was a nice touch to the proper sauna culture..

The location and cleanliness

They added extra charge for one kid of 6 years old And charged more for early check in although we are frequent guests and usually we book 9 days or more

First of all, I would like to thank you very much to gunin Istanbul Hotel and to all staff members, especially Mr. and the distinguished front office manager, Mr. Turan Gokce It was a special stay in this hotel so that you feel at home and among your family through a constant smile, the excellent treatment of the staff and the cooperation in providing any service you request without delay In addition to the integration of services in the hotel and its calm Thank you all

All were good and met the expectations. I want to thank Firdes/Guest relation supervisor for her care and availability for any comment or request. She is so nice and very cooperative

behavior of staff at the breakfast. They need to be more friendly with guests and smile The selection of breakfast needs to be improved with more choices

I loved everything about it. the hotel was really clean, the staffs were so nice and always smiling. they will literally do everything to make you enjoy your stay at the hotel.. the breakfast was excellent, even when the kitchen wasn’t serving my favorite sausage on a particular day. the staffs made sure to prepare it. Zubeyde is a really lovely lady.. I love them all from the security to the cleaning staffs but unfortunately can’t remember their name

to be honest there’s nothing not to love about it

Amazing. Nice hotel. Spa, pool was great. Indoor and outdoor. Was amazing for taking pics around hotel !! Great location, big mall opposite hotel. Helpful staff. Will be coming more on future.. Overall great..

Ac wasnt cool enough, Snacks and mini bar was not free in the room. Had to put 500 lira as deposit. Incase if we use it, hotel deduct from deposit. No UK charger was available in hotel to charge mobile. Had to buy charger for 50 Turkish lira from hotel. There wasn't a centre light in the room.

I book this hotel for May 4-6, but unfortunately, my flight was cancelled, leading that I couldn't attend the exhibition in Instanbul. Later, I contacted the hotel, the manager Aynur GÜLER sent me an approval to remain two night for me, so that I can come and stay next time. Very kind and highly appreciated. Thank you for everything.

none

Fast check in and check out. Specially Esra was very supportive at the reception. Location of the hotel. Clean hotel with large lobby and breakfast area. Friendly staffs. Hotel manager and supervisors were found quite active at the lobby, dining and other areas.

Other than staffs at the reception and concierge nobody speaks English. Didn’t find any English TV channel. House keeping missed to make up my room on the second day. However, they responded quickly with towels, water bottles and toiletries when it was informed to the reception.

Everything is perfect staff, facilities etc. I only stay a day because of that i cant make a wide explanation for everything. For example i didnt use spa and gym but my personal experience was very good with Gonen Hotel. Room was clean and comfortable, minibar is full and enough for everything.

-Parking area is under the facility and it can be pitch black when you go down for take your car. Ligthing didn't work for everytime i used my flashlight. -Double bed is combination of 2 single bad and at the night you can stuck between of 2 single bed. They are moving when you turn around while sleeping.

The room was nice and clean. I liked the breakfast options as well. The staff was very friendly and helpful.

When I tried to shower, it got very humid and I could not figure out how to turn on any exhausts. The bathroom slippers were also hidden in a closet and should have been placed in a more obvious place.