Lotus Grand Hotel

Despite few drawbacks. We have a wonderful stay. Thanks to floor in charge, Ms. KIKI. Taken care of the lack of supplies. Reception were the highlight, Mr.Abdul were able to resolve any issues that you throw at him. Looking forward to staying again the coming month.

There's a construction going on the building, you would hear the big bang right above your head all day, At night there are few clubs up and down where you would be disturbed by the lack of soundproof walls. Towels and other amenities are kept for one person, where we booked for 2+2.

The best thing about the hotel is the reception of Mr. Sumanta. He is a very, very wonderful person who is good at dealing with customers wonderfully. I intended to book one night, and by meeting Mr. Sumanta, I will spend all my stay in this hotel.

The best thing about the hotel is the reception of Mr. Sumanta. He is a very, very wonderful person who is good at dealing with customers wonderfully. I intended to book one night, and by meeting Mr. Sumanta, I will spend all my stay in this hotel.

The cleaners were exceptionally helpful. The reception wasn’t a bad one at all. Their electrician is really good. Infact, all the staff are welcoming

I was not informed before renovation work started on my floor. Woke up one morning by the strong smell of turpentine all over the floor and my wife had to battle it out with her breathing since she is asthmatic.

In fact, I do not know the extent of my feelings and gratitude towards Mr. Pawan, for what he did in receiving me, as he is a respectable person and is good at dealing with receiving customers

In fact, I do not know the extent of my feelings and gratitude towards Mr. Pawan, for what he did in receiving me, as he is a respectable person and is good at dealing with receiving customers

An excellent hotel and there are Mr. Sumanta and Mr. Seb. They are wonderful people and they know how to deal in an excellent way. They have thanks, respect and appreciation for the work they do.

An excellent hotel and there are Mr. Sumanta and Mr. Seb. They are wonderful people and they know how to deal in an excellent way. They have thanks, respect and appreciation for the work they do.

‏The best thing about the hotel is the reception of Mr. Sumanta. He is a very, very wonderful person who is good at dealing with customers wonderfully. I intended to book one night, and by meeting Mr. Sumanta, I will spend all my stay in this hotel.

The best thing about the hotel is dealing with Mr. Sumanta, a respectable and good-natured person

They upgraded our room without any charges... cleaning staff Harinder...was very good....sumanta da and keshab at the reception were very helpfull.... staying here was a great experience.

There was nothing that we unlike..... every thing was great

i really like to stay with this property because there is few staff i like they are my family like vikash really i apericiated this guy because he never give me chance to disapointed me i like him specially vikash

i really like to stay with this property because there is few staff i like they are my family like vikash really i apericiated this guy because he never give me chance to disapointed me i like him specially vikash

Location and good customer service

Request extra night for accomodation, but to not sorting out to Amendment in previous booking. No resolution at all and I feel disappointed. It's should Amendment system in on line system where you can Manage your's booking hotel or accodiation

Room cleaning service was good. Staff is good. Didn’t tried food.

My room’s electric cattle was not working, staff came on third day and took to replace, called and complained 3/4 time and until the day of my checkout no one provided that.