Prestonfield House

The venue, grounds, room, staff, food and overall experience were excellent, as always.

A slight negative was that despite the amount we paid to stay here, having advised the hotel that this was the first stop on our UK honeymoon, I thought they may have made a bit more of an effort. Even simply a bottle of Prosecco on arrival for example. The room was also a little bit warmer than we would have ideally liked, but given the age of the house and temperatures that day, I don’t think you could expect otherwise and it was acceptable.

The property is a world away but close to town. From the second you arrive to the moment you leave, the staff is attentive and informative, and they go out of their way to anticipate your needs. The grounds are nice, including a resident peacock and cow, with fox friends playing in the field. The decor is truly spectacular, with layer upon layer of antiques, interesting pieces and detail. The rooms are well appointed and comfortable with still and sparkling water, cookies and chocolates, as well as an available mini bar. Rhubarb, the restaurant, serves beautiful food - breakfast was absolutely delicious with many options to choose from. During the evenings we sat in different rooms enjoying the decor, fireplaces and a wee dram to top off the day.

It’s definitely a splurge, but worth every penny.

Everything,beautiful location friendly staff, fabulous staff

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The staff are always ready to meet your every need, they are polite, kind and have a way of making you feel at home each and every day. A superb sliver breakfast service in a opulent dining room with lovely garden views and in-house peacocks parading the grounds. On one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house. There are plenty of rooms to sit have a tipple or afternoon tea or light bites in-between.

New receptionist failed to understand the culture or the place nor got a grasp of customer needs, she failed to listen and took a very suborn approach. very displeasing and disappointing indeed.

We opted for this location for our last 2 nights in Scotland, as we wanted to treat ourselves a bit and enjoy some quiet time. It delivered much more than that. The house can be very cosy if you enjoy its style. If not, you may find it old-fashioned. But either way, its charm it’s undeniable. The effort put into maintaining the property at this high standard is remarkable. We also dined there and the service and food were impecable.

We loved everything: the staff, the housekeeping, the service, the impeccable food for breakfast and dinner. The food at the hotel restaurant was better than Michelin star restaurant. We loved the decor and the specious lobby ( several of them). So many rooms to relax and enjoy a good book with a glass of wine or a good coffee. It is shown that a lot of thought and efforts were invested to make our stay perfect. They succeeded in every way. We felt like royalty.

Some little thing really: the blanket was uncomfortable and not a duvet, little space in the bathroom for toiletries, the location is not walking distance to the main attractions. But still it is a wonderful place to return after a day of sightseeing and exploring Edinburgh.

Excellent service, very friendly and attentive staff! Mr Joaquin welcomed us, after a full tour of the house he made sure we were comfortable and everything was in our liking, when I say this man went above and beyond to make sure everything was perfect is an understatement. Many thanks! The room was amazing, very clean and tidy. The breakfast is definitely a must, the menu is very interesting and everything we tried was delicious. I'm only sad we didn't have time to stay longer, but that can wait for the next time we visit.

The location, house, welcome, food, decor and room were all wonderful.

The hot water in the room is blisteringly hot. We left our do not disturb tassel on the door but came back to find our room had been turned down and some very personal medical equipment had been moved around by someone. There is no soundproofing at all against the room above.

Hotel had not been our first choice, however for a special occasion it ticked all the right boxes. The staff were great and the service was exceptional. It really topped off the experience of the trip we were looking forward to for 9 months.

Nothing, everything was first class.

The hotel had a lovely ambience about it. The grounds immaculately kept. The staff where exceptionally polite and nothing was too much trouble. A wonderful retreat from the hustle and bustle of Edinburgh. Breakfast was amazing with plenty of choice. A perfect stay and would definitely return.

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