Craignelder Hotel

The room was very comfortable and spacious, We had two evening meals in the restaurant, both of which were excellent quality, tasty & reasonably priced. The breakfasts were great - locally sourced sausage, black pudding and beautiful eggs, cooked to perfection. Our waitress was more than happy to top up tea and toast and get us extra supplies of butter, marmalade etc as required. The staff were really friendly and helpful.

Everything was perfect. My Mother has mobility issues so we requested a downstairs bedroom which we were allocated. I was afraid it might be noisy but it wasnt at all. The hotel also provided my mother with a mobility stool for the shower which was great.

Late arrival after a hectic day, greeted by very helpful staff and even though had not booked an evening meal I was offered a table in hotel restaurant. My room was fine,very clean and bright and after a quick hot shower it was down to enjoy an excellent meal. Food was well presented, served by cheerful staff , reasonably priced and thoroughly enjoyed. After a good nights sleep in a comfortable bed I enjoyed an excellent breakfast which was piping hot with a good choice and again staff were excellent.

I'ts easy to find fault but for the cost of my stay it was well above my expectations and staff were a credit.

Fantastic large room overlooking the loch. You could lie in the comfortable bed and watch the ferries. Good breakfasts. Had 3 evening meals in the hotel. Make sure you book as was busy every night. Food was excellent good value and loads of choice. They also had plenty of staff waiting on. Would like to return.

The shower pressure wasn't great don't know if that is normal in the area. The showerhead did not match the holder so the water went behind onto the wall rather than you which was quite annoying but could be remided easily.

excellent dinner food exceptional breakfast was lovely and nice quiet room no loud music whilst eating breakfast room very clean great staff

there was a loud party on in the evening but these things happen downstairs room so picked up all the noise and folks moving around in the hall area etc again we requested downstairs and it's inevitable

Great location for our stay visiting relatives Ground floor room ideal for elderly relatives very good size room Staff always friendly helpful and nothing is to much trouble Food is exceptional 5 stars to the chef Lovely sea view room

Very minor criticism needs a small shelf putting up in the en-suite to put personal toiletries on room 5

Good location, friendly staff, fresh modern rooms. The room was also quiet and there was no noise from other rooms or from outside. The Breakfast was delicious - it was served piping hot and was very tasty. Very friendly staff - everyone I met said hello and were genuine in their interactions.

The only issue (if you call it that) I found was the location of the plug socket for the kettle didn't reach, so the kettle had to be put on the floor to use - just an inconvenience really.

Free upgrade to a bigger to room. Room was lovely, very large and spacious. Bed was large, mattress was super super comfy. Glorious view over the Loch. Breakfast in the morning was tasty, nice Scottish breakfast. Staff were all nice and friendly.

Only real comment is the water pressure in the showers was none existent but there's not much they can do about it.

Really exceptional customer service from the owner and team. Everyone was very helpful to us as we were navigating travel and transportation in a new country AND on a holiday. The room was very nice, super clean, and had everything we needed. We were served a lovely breakfast and having the restaurant as an option was very helpful.

We had a delightful overnight stay. Dinner was excellent as was breakfast. The room was on the ground floor next to the front door ( some noise of returning residents in the small hours) and although we had absolutely no complaints, a room on an upper floor would have pleased us better.

Apart from the reference on the room position above there was absolutely nothing that we didn't like.

Convenient for the ferry - used as a stopover when arriving on a late ferry Smooth check in Good breakfast Comfortable bed

The ensuite was small which meant the door couldn't open properly - if I had been of a large size it would not have been possible to squeeze by and sit on the toilet!