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9.3

421 reviews

Holiday Inn Express Surprise, an IHG Hotel

16540 North Bullard Avenue, Surprise, 85374, US

Reservations:

+1-833-728-2041
9.3

421 reviews

Choose dates to view prices

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Holiday Inn Express Surprise, an IHG Hotel
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From

$131

Call for great rates

+1-833-728-2041

Free parking

Pet Friendly

Outdoor swimming pool

Free wifi

Air conditioning

Hot tub

Beach umbrellas

Beach chairs/Loungers

Holiday Inn Express Surprise, an IHG Hotel

Welcome to the Holiday Inn Express Surprise, an IHG Hotel! Located in the charming city of Surprise, Arizona, our 2-star hotel offers an affordable stay with a range of amenities to make your trip unforgettable.

Conveniently located just 2.5mi from the city center, you'll have easy access to all the attractions Surprise has to offer. Start your day off right with our complimentary breakfast before heading out to explore. If relaxation is what you're after, take a dip in our outdoor swimming pool or unwind in the hot tub. For the golf enthusiasts, there's even a golf course available for an extra charge.

With 421 reviews, our hotel is highly rated by guests who have praised our friendly and accommodating staff, comfortable rooms, and convenient location. Other amenities include free wifi, a fitness center, 24-hour front desk, business center, and pet-friendly rooms. Whether you're traveling for business or leisure, the Holiday Inn Express Surprise has everything you need for a memorable stay.

With prices starting from $131, you can enjoy a budget-friendly stay without compromising on comfort. So why wait? Book your stay at the Holiday Inn Express Surprise, an IHG Hotel, and experience the best of Arizona hospitality.

After a long day of exploring Surprise, Arizona, why not take a refreshing dip in our outdoor pool? Our heated pool is the perfect spot to relax and unwind, and with its adult-only restrictions, you can enjoy a peaceful swim without any disturbances. Soak up the Arizona sunshine while cooling off in the pool, and let your worries float away.

At the Holiday Inn Express Surprise, we offer a variety of payment options to ensure a hassle-free experience. Leave your cash at home because we do not accept it as a form of payment. Instead, we gladly accept Discover, American Express, Mastercard, and Visa. Enjoy the convenience and peace of mind that comes with using your preferred payment method.

When it comes to accommodations, the Holiday Inn Express Surprise has a range of room types to suit your needs. Our spacious and comfortable rooms are ideal for families, couples, or solo travelers. Stay in our Queen Room with Two Queen Beds, perfect for up to four adults and three children. If you're looking for a little more space, our Queen Suite with Sofa Bed can accommodate up to six adults and four children. And for those seeking a touch of luxury, our King Suite with Sofa Bed offers a king-size bed and additional seating area. Whatever your preference, rest assured that all our rooms are smoke-free, ensuring a fresh and clean environment for your stay.

Book your stay at the Holiday Inn Express Surprise, an IHG Hotel, and experience the best of Arizona hospitality. With our inviting pool, convenient payment options, and comfortable rooms, you're sure to have a memorable stay. Don't delay - reserve your room today!

Closest airports

Phoenix Sky Harbor International Airport

25.8mi

Phoenix-Mesa Gateway Airport

46.8mi

Most popular amenities

Free parking

Pet Friendly

Outdoor swimming pool

Free wifi

Air conditioning

Hot tub

Beach umbrellas

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Wheelchair accessible

Business center

Free toiletries

Bathtub

Private Bathroom

Upper floors accessible by elevator

Parking On Site

Rooms

Room Selected at Check-In

2 Queen Size Beds

1 King Size Bed

205 sqft

Hot tub

Private Bathroom

Microwave

Coffee machine

+

Experience the ultimate comfort in our Double room, featuring two queen size beds and a king size bed, perfect for accommodating 2 adults and 1 child. Enjoy a relaxing hot tub experience, along with modern amenities such as a microwave, coffee machine, flat-screen TV, air conditioning, and free toiletries.

King Room - Mobility Access/Hearing Accessible

1 King Size Bed

205 sqft

Hot tub

Microwave

Tea/Coffee maker

Upper floors accessible by elevator

+

Experience ultimate comfort and convenience in our King Room, specially designed for mobility and hearing accessibility. With its spacious 205 sqft, king size bed, and a range of premium amenities including a hot tub, microwave, and jacuzzi, this room ensures a relaxing and enjoyable stay for up to 2 adults and 1 child.

King Room

1 King Size Bed

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

+

Indulge in luxury and relaxation in our spacious 205 sqft King Room, featuring a comfortable King size bed and a private bathroom with a hot tub. Enjoy the convenience of amenities like a microwave, coffee machine, and flat-screen TV, while unwinding in the peaceful ambiance of our smoke-free environment. Perfect for couples or small families, this room offers everything you need for a memorable stay.

King Accessible Roll In Shower - Non-Smoking

1 King Size Bed

205 sqft

Hot tub

Microwave

Tea/Coffee maker

Upper floors accessible by elevator

+

Stay in our King Accessible Roll In Shower room, perfect for 2 adults and 1 child. This spacious double room features a luxurious king size bed, a hot tub, and convenient amenities like a microwave and tea/coffee maker. Plus, enjoy easy access to upper floors with our elevator and the added accessibility of an entire wheelchair accessible unit.

Queen Room with Two Queen Beds

2 Queen Size Beds

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

x4

+

x3

Indulge in the spacious comfort of our Queen Room with Two Queen Beds, perfect for accommodating a group of 4 adults and 3 children. Relax in the hot tub, enjoy the convenience of a private bathroom, and unwind in front of the flat-screen TV after exploring all that our stunning location has to offer.

King Suite with Sofa Bed

1 King Size Bed

1 Sofa Bed

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

x4

+

x3

Experience the ultimate comfort in our spacious King Suite with Sofa Bed, featuring a hot tub, private bathroom, and luxurious amenities. Accommodating up to 4 adults and 3 children, this room is perfect for a relaxing stay.

Queen Room with Two Queen Beds - Disability Access

2 Queen Size Beds

205 sqft

Hot tub

Microwave

Tea/Coffee maker

Upper floors accessible by elevator

x4

+

x3

Experience the perfect blend of comfort and accessibility in our Queen Room with Two Queen Beds. Indulge in a relaxing soak in the hot tub, make a quick snack in the microwave, and enjoy a rejuvenating night's sleep on our plush Queen size beds, all in a spacious 205 sqft room.

Queen Suite with Sofa Bed

1 Sofa Bed

2 Queen Size Beds

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

x6

+

x4

Indulge in the comfort of our spacious Queen Suite with Sofa Bed, featuring a Jacuzzi, a private bathroom with a bathtub, and an array of amenities such as a coffee machine, flat-screen TV, and air conditioning. With accommodations for up to 6 adults and 4 children, this is the perfect room for families or groups looking for a relaxing stay.

Guest reviews

9.3

421 reviews

From

$131

Categories of assessments

Cleanliness

9.5

Comfort

9.6

Location

9.6

Facilities

9.5

Staff

9.7

Value for money

9

WiFi quality

9.5

Breakfast

8.2

Featured reviews:

🇺🇸

Trenton

8.2

May 2022

The hotel was quiet and located close to many conveniences such as restaurants, fast food, as well as a Target and Bestbuy. The room I was in was clean and had plenty of space. The hotel provided breakfast at an early time which was a plus for me.

A functional water fountain or a way to fill the water bottle I had brought along my travels without having to purchase from the market would have been preferred. The AC unit while great at cooling the room is very loud so if you prefer a cold room to sleep in it could easily interrupt or prevent you from sleeping.

🇺🇸

Cristy

10

April 2022

Location is great. Right off Bell which is where everything is yet set back some off the main drag so it’s not noisy at all. The hotel is beautiful and clean. All staff are super friendly& helpful, including housekeeping. The pool was warm and plenty spacious. The market is a great idea. I really appreciated having laundry services available. Overall 10/10 for us.

The only thing we didn’t like honestly was the gap between the elevator and the shaft. We almost lost our car rental keys down there 😬

🇺🇸

Claire

10

June 2023

property is very clean, well located, with basic needs available. Beds were very comfortable , air conditioner was quiet, and the staff was very friendly and helpful . HBO channel was a plus

A makeup mirror would have been nice, or another mirror maybe in the bedroom area above the desk. you can hear hear a little noise from adjoining room, not enough to be a deal breaker.

🇺🇸

Leif

10

August 2023

The staff was very friendly, the hotel was clean and the breakfast was healthy and tasty.

The only complaint we had was when my niece and I went to enjoy the pool that night there were three guys in the pool drinking, playing loud music and taking pictures. My niece and I left the pool area because they made us feel uncomfortable.

🇺🇸

Magen

10

December 2021

Rose was amazing!!! She helped with everything right away and was extremely professional and welcoming. The room was very clean and well taken care of throughout the whole room.

The sound is horrible. The insulation must be super thin, because you can hear conversations from the other room, and when people let there doors slam shut—the sound is beyond loud; it’s the same when the rooms are being cleaned in the morning—you can hear every movement.

🇺🇸

Kim

10

July 2023

AMAZING staff, especially front desk on night of arrival. So sorry, but I can’t remember her name! Staff at breakfast were so welcoming and friendly. They all went above and beyond what I’ve experienced at other HIE’s.

I honestly can’t think of anything!

🇺🇸

Anna

8.2

August 2021

Location of hotel and staff excellent. Very clean.

Room location right by an entrance/exit, folks in and out all night. Unfortunately room by some young male parties who were extremely loud and inebriated and came very close to having altercations. The staff did calm them down for a bit but it would resume after awhile. I am by no means a fuddy duddy but it went pretty late with no regard for other people in rooms around them.

🇺🇸

Susan

10

June 2023

the staff! absolutely everyone were accommodating! I miss understood the breakfast time and the attendant took me in the back so I could grab some food! the manager I spoke to her on the phone prior (Nahla). very professional and friendly. thank you all

none that I could think of

🇺🇸

Richard

9.1

August 2023

Well appointed and comfortable room. Very nice breakfast. Friendly staff.

On line check out was a joke! I had to go to the front desk to check out. I had an appointment to get to so was rushed. Not a good way to finish off a nice stay.

🇺🇸

Elena

10

April 2023

Very clean, easy access, hand carts available for taking luggage in and out of the hotel, Dove soaps stocked in bathroom and shower. Breakfast was amazing.

Nothing

🇺🇸

Trenton

8.2

May 2022

8.2

The hotel was quiet and located close to many conveniences such as restaurants, fast food, as well as a Target and Bestbuy. The room I was in was clean and had plenty of space. The hotel provided breakfast at an early time which was a plus for me.

A functional water fountain or a way to fill the water bottle I had brought along my travels without having to purchase from the market would have been preferred. The AC unit while great at cooling the room is very loud so if you prefer a cold room to sleep in it could easily interrupt or prevent you from sleeping.

🇺🇸

Cristy

10

April 2022

10

Location is great. Right off Bell which is where everything is yet set back some off the main drag so it’s not noisy at all. The hotel is beautiful and clean. All staff are super friendly& helpful, including housekeeping. The pool was warm and plenty spacious. The market is a great idea. I really appreciated having laundry services available. Overall 10/10 for us.

The only thing we didn’t like honestly was the gap between the elevator and the shaft. We almost lost our car rental keys down there 😬

🇺🇸

Claire

10

June 2023

10

property is very clean, well located, with basic needs available. Beds were very comfortable , air conditioner was quiet, and the staff was very friendly and helpful . HBO channel was a plus

A makeup mirror would have been nice, or another mirror maybe in the bedroom area above the desk. you can hear hear a little noise from adjoining room, not enough to be a deal breaker.

🇺🇸

Leif

10

August 2023

10

The staff was very friendly, the hotel was clean and the breakfast was healthy and tasty.

The only complaint we had was when my niece and I went to enjoy the pool that night there were three guys in the pool drinking, playing loud music and taking pictures. My niece and I left the pool area because they made us feel uncomfortable.

🇺🇸

Magen

10

December 2021

10

Rose was amazing!!! She helped with everything right away and was extremely professional and welcoming. The room was very clean and well taken care of throughout the whole room.

The sound is horrible. The insulation must be super thin, because you can hear conversations from the other room, and when people let there doors slam shut—the sound is beyond loud; it’s the same when the rooms are being cleaned in the morning—you can hear every movement.

🇺🇸

Kim

10

July 2023

10

AMAZING staff, especially front desk on night of arrival. So sorry, but I can’t remember her name! Staff at breakfast were so welcoming and friendly. They all went above and beyond what I’ve experienced at other HIE’s.

I honestly can’t think of anything!

🇺🇸

Anna

8.2

August 2021

8.2

Location of hotel and staff excellent. Very clean.

Room location right by an entrance/exit, folks in and out all night. Unfortunately room by some young male parties who were extremely loud and inebriated and came very close to having altercations. The staff did calm them down for a bit but it would resume after awhile. I am by no means a fuddy duddy but it went pretty late with no regard for other people in rooms around them.

🇺🇸

Susan

10

June 2023

10

the staff! absolutely everyone were accommodating! I miss understood the breakfast time and the attendant took me in the back so I could grab some food! the manager I spoke to her on the phone prior (Nahla). very professional and friendly. thank you all

none that I could think of

🇺🇸

Richard

9.1

August 2023

9.1

Well appointed and comfortable room. Very nice breakfast. Friendly staff.

On line check out was a joke! I had to go to the front desk to check out. I had an appointment to get to so was rushed. Not a good way to finish off a nice stay.

🇺🇸

Elena

10

April 2023

10

Very clean, easy access, hand carts available for taking luggage in and out of the hotel, Dove soaps stocked in bathroom and shower. Breakfast was amazing.

Nothing

Points of Interest Around Holiday Inn Express Surprise, an IHG Hotel

Attractions

Phoenix Art Museum

21mi

Wrigley Mansion

21.6mi

Heritage Square

22mi

Arizona Science Center

22mi

Camelback Mountain

24.5mi

South Mountain Park

26.1mi

Scottsdale Fashion Square

27.3mi

Phoenix Zoo

27.4mi

Desert Botanical Gardens

27.5mi

Old Town Scottsdale

27.8mi

Scottsdale Museum of Contemporary Art (SMoCA)

27.8mi

Tempe

28.5mi

LEGOLAND® Discovery Center Arizona

29.4mi

SEA LIFE® Aquarium Arizona

29.4mi

McDowell Sonoran Preserve

29.8mi

Attractions

Phoenix Art Museum

21mi

Wrigley Mansion

21.6mi

Heritage Square

22mi

Arizona Science Center

22mi

Camelback Mountain

24.5mi

South Mountain Park

26.1mi

Scottsdale Fashion Square

27.3mi

Phoenix Zoo

27.4mi

Desert Botanical Gardens

27.5mi

Old Town Scottsdale

27.8mi

Scottsdale Museum of Contemporary Art (SMoCA)

27.8mi

Tempe

28.5mi

LEGOLAND® Discovery Center Arizona

29.4mi

SEA LIFE® Aquarium Arizona

29.4mi

McDowell Sonoran Preserve

29.8mi

Airports

Phoenix Sky Harbor International Airport

25.8mi

Phoenix-Mesa Gateway Airport

46.8mi

Pools

Location

Outdoor

Features

Heated

Age restrictions

Adults only

Amenities of Holiday Inn Express Surprise, an IHG Hotel

Free parking

Pet Friendly

Outdoor swimming pool

Free wifi

Air conditioning

Hot tub

Beach umbrellas

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Fitness center

Elevator

Wheelchair accessible

Business center

Free toiletries

Bathtub

Private Bathroom

Upper floors accessible by elevator

Parking On Site

Amenities of Holiday Inn Express Surprise, an IHG Hotel

Accessibility

Entire unit located on ground floor

Entire unit wheelchair accessible

Hearing accessible

Lowered sink

Raised toilet

Toilet with grab rails

Upper floors accessible by elevator

Wheelchair accessible

Activities

Cycling

Offsite

Fishing

Free

Golf course

Additional fee

Hiking

Free

Horseback riding

Additional fee

Bathroom

Bathtub

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Wardrobe or closet

Business Facilities

Business center

Free

Fax/Photocopying

Free

Meeting/Banquet facilities

Additional fee

Cleaning Services

Dry cleaning

Additional fee

Ironing service

Additional fee

Laundry

Additional fee

Suit press

Additional fee

Common Areas

Shared lounge/TV area

Food & Drink

Snack bar

Tea/Coffee maker

Food & drink safety

Breakfast to-go containers

Front Desk Services

24-hour front desk

General

Air conditioning

Designated smoking area

Elevator

Facilities for disabled guests

Heating

Interconnecting room(s) available

Ironing facilities

Non-smoking rooms

Pet Friendly

Smoke-free property

Internet

Free wifi

Kitchen

Coffee machine

Microwave

Refrigerator

Living Area

Sitting area

Sofa

Media & Technology

Cable channels

Flat-screen TV

iPod dock

Pay-per-view channels

Telephone

TV

Outdoors

Outdoor furniture

Parking

Free parking

Parking On Site

Free

Physical distancing

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Fan

Iron

Socket near the bed

Sofa bed

Safety & security

Fire extinguishers

Safe

Free

Smoke alarms

Safety features

Access to healthcare professionals

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Spa

Beach chairs/Loungers

Beach umbrellas

Free

Fitness center

Free

Hot tub

Outdoor swimming pool

Free

Stay rules - Holiday Inn Express Surprise, an IHG Hotel

From

$131
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Express Surprise, an IHG Hotel

What are the check-in and check-out times at Holiday Inn Express Surprise, an IHG Hotel?

Planning to stay at Holiday Inn Express Surprise, an IHG Hotel? Kindly note that you can check in after 03:00 PM and before 11:00 AM is when you'll need to check out.

Does Holiday Inn Express Surprise, an IHG Hotel come with parking?

Yes, there is convenient and free public parking available on site at the Holiday Inn Express Surprise, an IHG Hotel. Reservations for parking are not required.

What are the rates at Holiday Inn Express Surprise, an IHG Hotel?

Holiday Inn Express Surprise, an IHG Hotel offers accommodations starting at $131. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Holiday Inn Express Surprise, an IHG Hotel?

The Holiday Inn Express Surprise offers a variety of room types including Double and Twin rooms. All rooms have a size of 205 sqft and do not allow smoking. The Double rooms accommodate between 2 and 6 adults, with beds ranging from Queen size to King size, including Sofa Beds. There is also a Twin room available, specifically designed for disability access, accommodating up to 4 adults.

What activities does Holiday Inn Express Surprise, an IHG Hotel offer?

Guests at the Holiday Inn Express Surprise can spend their time enjoying the leisure amenities available at the hotel. One of the main attractions is the outdoor swimming pool, which is heated and ideal for relaxation and unwinding. However, it's important to note that the pool has age restrictions and is for adults only.

In addition to the pool, guests can also indulge in other outdoor activities. The hotel offers a golf course, perfect for golf enthusiasts looking to spend their time practicing their swings. For those seeking a more relaxing experience, the hot tub/jacuzzi is available. Beach umbrellas and beach chairs/loungers are also provided.

For guests who prefer to stay active, the hotel has a fitness center where they can work out. Additionally, the business center is available for guests who need to catch up on work. Other recreational activities such as horseback riding, cycling, hiking, and fishing are also offered at the hotel.

Is there a swimming pool at Holiday Inn Express Surprise, an IHG Hotel?

The Holiday Inn Express Surprise hotel has an outdoor pool available for guests. This pool is heated and has age restrictions limited to adults only.

Are both cash and credit cards valid payment options at Holiday Inn Express Surprise, an IHG Hotel?

No, cash is not accepted as a payment option at Holiday Inn Express Surprise, an IHG Hotel. However, you can pay with Discover, American Express, Mastercard, and Visa.