Extended Stay America Suites - Phoenix - Peoria

My husband stayed at the hotel (I booked the hotel for him). He was there for two weeks, and loved the fact that upon request, he was able to get kitchen utensils so that he could cook his meals.

My husband was in AZ to pack and ship some of our belongings that were located nearby, to our current location. He noted the lack of carts that were available at the hotel for him to move cartons from his room to the car, as well as his luggage.

Location is great.

I don’t like that they kick you off the internet at 10am when checkout is at 11. It’s difficult to extend your stay or correct any issues if you require WiFi. I wasn’t allowed to use the internet here even though I was extending my stay so I had to walk to another business to use their WiFi so I could check in to use the hotel WiFi again. It took almost an hour to make a single online correction needed to check in and it seemed ridiculous.

overall clean, good location, friendly staff. The desk clerk sent up an extra chair to use for dining. Bell road traffic noise not noticeable.

The mattress was upside down, the bath tub drained very slowly, bath faucet dripped. when we brought it to the hotel’s attention they said they would take care of it. but it should have been noticed before our stay. no dishes were available. Difficult to get out of parking lot if you did not know to go through the next business’s lot to the light. (hard to notice in the dark)

it was like an apartment away from home nice clean rooms and staff was very accommodating

The fact that after I’d been here couple days went to use the stove top and wouldn’t get hot and the microwave didn’t want to heat up either and then there’s what they called breakfast not too appetizing was small assortment of flavored muffins in fact only two then there was packaged oatmeal plus coffee and hot chocolate no juices

Laundry facilities are very clean and there is someone available to assist you 24/7.

I don't like that you can not use the doors at the ends of the building because it's hard to get my dogs in and out through the long hallway and lobby. It would be much more convenient to use end doors to avoid other dogs, even if only during the day.

Didn't try the breakfast, I don't like oatmeal and don't drink coffee. The hotel was quiet and clean.

Booking.com booked me for the wrong type room, I requested a handicapped room and when I got there to check-in they didn't have me down for one and had none available plus the elevator was not working. They gave me a nice quiet room with lots of space on the first floor, but no handicapped bathroom. Will never use Booking.com again, if I ever book this hotel again I will book directly through them.

I like I can get stuff done staying here friendly staff friendly guests here manager she s awesome friendly and feel like home here

The area business around makes everything feel like home and comfortable I can get things done here and keep smile on my face

really like the location and the lady at the front desk was super friendly! the AC worked great!

the sink in the bathroom didn't drain properly so water was sitting for a while and the floor was dirty in our room.

They are very pet friendly.

It’s difficult to get dishes and cookware for the in-room kitchen. I have to buy a lot because I can’t seem to get anything from the front desk.

The staff was extremely helpful and friendly and it was a very comfortable stay!!!! I'd definitely recommend this one to friends and family

I liked it all