Homewood Suites Lancaster

Good Breakfast

After we confirmed at checkout our pricing was correct matching our reservation pricing. After we left 3 days later our credit card was charged a higher rate. Our credit card company told us someone did a manual charge of higher than the agreed pricing. Apparently, the hotel charges for parking onsite. So beware since this was never in the discussions at reservation time or checkout. Very bad business practices.

The breakfast was very nice. Well laid out and has many options. The staff was kind enough to refill the orange juice as we came right when breakfast was closing. The location is right off the freeway and the room itself was very inviting. We had a king suite which had a full kitchenette, eating area, couch, and seating area. It was very comfortable for having visitors.

The tables were not cleaned off from previous diners at breakfast. We did come very late, but I had to get a wipe from the lobby and wipe down the table before sitting. There was no housekeeping on Saturday. One of the pleasures of hotel stays is having someone else make the bed! Lastly, we were charged a fee on the credit card for potential "damages." The first desk clerk didn't even understand the discrepancy. The second one explained it but wasn't able to provide a receipt with the actual charges listed. There should be a way to show the payment and the fee "hold" on funds. This was disconcerting to me.

Fully equipped with dishes, fridge, microwave. They are suites so you have seperatet rooms, living room with couch, bedroom, bathroom, etc. Very clean, everything wrapped and sanitized. Staff was great. I will continue to book my rooms here. I have been consistently happy with my stays here. Serves breakfast and dinner

The community ice machine was closed which is understandable due to covid 19 but there was no ice in the ice trays in the freezer in the room. Parking is limited, I had to park and walk a very long way. Other than that a fantastic stay.

Very nice room and staff. Rooms pretty well insulated we couldn’t hear our neighbors despite a youth league softball taking place. Very quick response time to repair air conditioning that went out during the night. Thankful for the overhead fan

Breakfast choices dismal even during COVID. Ate there once despite a three day stay.

Easy to find, large room, great facilities and comfy bed.

Breakfast was held in the neighbouring hotel one day. Not much of an issue just not a full 10 because of it. If your English.. warning no kettle in the room but hot water available at breakfast so bring own teabags and you'll be golden👍

The staff was wonderful, Breakfast feels like home and rooms were clean. Obsessed with the sheets so cozy. The walls were thick didn't hear a sound I was able to get amazing sleep. I wish I can stay forever but sadly back to reality. Such a great little vacation for my family and I.

I can't find 1 thing that I disliked.

It was clean, and the staff was friendly and helpful

I had to move rooms because my heater start smoking. But they moved me quickly

It's like a small house. It has all of the amenities that you can ask for. The staff is very friendly.

The breakfast was good. Staff was friendly. Bob was extremely helpful and accommodating.

Waffles were not available during my stay.

I liked everything, but the charge for parking.

I did not like being charged for parking.