Comfort Suites Redlands

The beds are comfortable. Having breakfast is good except I don’t like scrambled “eggs” they seem to be made from powder, not real eggs. The pool is nice

Greeted by a tired, or unhappy or depressed front desk clerk. When we went to the room, the bathroom floor was completely flooded. Called for maintenance. Came and “fixed” it but when we turned on the faucet, the floor was flooded again. Called and told we would. We would have to move after we had unpacked everything….then told we would need to come down and get the keys to the new room! Courtesy would have been to have someone bring us the keys. I must say there were happier more cheerful desk help on some of the other days.

it was a very convenient location with decent amenities.

In room 210, there was a plastic bag wrapped around the smoke detector and the shower heads were not attached to the wall on the bottom, making it rather difficult to shower. The vending machine by the pool was empty. When wanting to make a purchase from the vending in the lobby, we were told it was cash only but, they were unable to make change for a $50.00 bill. We were also rather surprised that early checkin could only be paid in cash. When we were checking out at 5:00 a.m. I had to yell to wake up the clerk (I could hear him snoring in the back room) he came out and got the receptacle for the key cards off the inside of the counter and smacked it down on top of the counter in front of me. He never said a word, just looked at me.

The Suite was very appointed, The king size bed was exceedingly comfortable, the bathroom met all expectations as well. Comfort Suites front desk staff were exceedingly helpful and supportive, including assisting with early check in. The Breakfast was great and well maintained. Great HVAC for the hot weather Redlands experiences.

The elevator needed more frequent inspection for maintaining cleanliness. Given the frequent traffic spills from liquids carried to and from individual suites left a wet sticky elevator floor as well as sticky Comfort Inn patron's feet or shoes. Staff responded when informed. However, frequent checks would be more effective.

The room is nice. Love the comfortable bed. I slept in like a baby. I like the quietness. Bathroom and the room were clean. We had extra towels too which was great. The location was perfect closed to home. Breakfast was great. Also, my kids liked the pool.

The only thing was the couch in the room. It was old looking couch. It needs to be updated to something that can be clean easily. I had to cover the couch with towel for me to sit on the couch. Also, the fridge was not working.

Above average motel breakfast. Location is perfect for my travel route from Oregon to Mexico.

I booked to stay closer to work because I had a big project and didn’t wish to commute 1 hour to get home. Upon checking in the receptionist was friendly, asked me about my stay and upgraded my room free of charge. The room was bigger, clean and quiet that I was able to attend a zoom meeting from the room and focus on my project. It was also nice to have breakfast & a fresh waffle before going to work.

NA

We were there for 6 nights. After we got moved to a clean, not busted room it was great. The staff was all friendly and accommodating.

Okay so we started off rough, but they fixed it. We asked for adjoined rooms, our rooms were across the hall instead-okay not ideal but I was willing to make it work. Got to one room and it was damaged and the security lock was broken/missing. It looked like this room had been in a fight. Mirrored closet doors missing, tiles in the bathroom missing, but the door bothered me a lot. They were fully booked that night but offered to move me as soon as a clean adjoining room was available. We really wish the hot breakfast was back but it’s still in a bag-again not a deal breaker….however we had 7 guests-they knew this but refused to give us enough breakfast for all of us-we had 5 kids and 2 adults but they would only give us 4 breakfasts-2 per room.

It was better than some but didn’t seem fresh at all even though the attendant put out a new batch. The quality of food was not good.

A mix up of my reservation started me off. Some how the reservation was in my maiden name. So I thought I was not going to have a place to stay. After a bit the clerk got my reservation. However the price was about a quarter more than I had expected even with out the taxes. My reservation was some how effected.

They allowed accepting for me, I was having surgery early Friday morning, and I was allowed to check in at 3am. Big thumbs up. The room was great, nice and spacious. When I was recouping in bed, my hubby was able to sit in the living room and watch TV eat. I am truly happy I made this choice.

I loved it all

It smelled clean when you walk in the facility as well as the room. There were no ugly stains on the furniture or carpet.

The shower head was kinda clogged, there was tile missing on the floor board. The toaster is the breakfast area was not working, therefore there was a line to get your bread toasted.