Element San Jose Airport0

Location close to the office, big bright room and good bathroom. Nice breakfast, pleasant cook and girls who serve. Didn’t use kitchen but probably is good to have for longer stay.

During checkin I explained not to hold amount but was said only 100$ security deposit will be charged. Instead they did whole amount plus around $500 of deposit which made me worry why card was declining (it was because I set limit to 150$!!! so only promised 100$ are charged). Anyway resolved somehow but this was not good to do different actions that were promised. Also nobody told me parking is not free - it costs 15$ per day and would be nice to mention to avoid checkout surprises. Room - air condition was too noisy and I cannot make it quite. So slept with ear plugs Breakfast - add more vegetables to choose

The entire staff was superb - from the front desk to the housekeeping to the help at the complimentary breakfast.

The room - 1. The shower has no “shelf” for a razor, face wash or towel, 2. There are doors to connect rooms - you can hear the entire conversation from the other room, 3. The couch does not face the tv, you must lay in your bed to watch tv. But, there is the office chair and the two counter chairs you could move to watch the tv, but the sofa would be the comfiest.

wry clean and everyone was super nice.

it’s not that we didn’t like it, but I suggest that they add shower mats in the showers as the water is so soft in San Jose that the soap takes a little extra time to wash away and this makes the shower floor very slippery. I also wished they heated the pool as relying on the weather to warm it doesn’t make it warm enough to enjoy.

Overall experience is fantastic! Quasim was exceptional, helpful and knows how to handle a crowd/guests. Great service. Location. Facility. Amenities. Value. Friendly Staff.

Not dislike but I think the shower pressure could be a little stronger. Inform your guest of the keys to be used to access elevator.

Excellent and delicious breakfast choices - fresh cooked Frittatas, build your own yogurt parfait bar, hot and cold cereal choices, etc

Literally NOTHING I didn't like about this place! Even though it's near the airport, it was still quiet, the room and entire place was absolutely beautiful and the staff was incredibly nice

Fairly new hotel. Room is super clean and facility is well equipped. I really like the fact the room has filtered water, 10 out 10

- Breakfast is a little bit simple - not just this hotel but nowadays every hotel is quite pricy

absolutely beautiful from the rooms to the cleanliness , to the amazing friendly staff. Me and my family had a great stay here. Love the location close to many thing. Thank goodness for wifi tho because our AT&T coverage was not the great.

Location right next to Paypal Park (Earthquakes MLS). The staff was very nice and helpful. Also very close to the Airport.

There wasn't much I didn't like. The AC controls could have been a little easier to understand and set the temperature for the room. A little too warm for my tastes.

Very friendly staff. The room was clean and comfortable and very good breakfast.

The only thing that could have been improved was the fan in the bathroom would not work.

Hospitality exceeded expectations in the room was large clean an amazing.

Didn’t stay long enough