Residence Inn Denver Downtown

Affordable, good neighborhood, friendly staff

Breakfast was so so. My son got a gluten free muffin and after eating some of it he noticed mold on the top. The waffles were tough. I would recommend a self serve waffle maker. On the note of cleanliness, upon arrival I opened a Sprite and some of it spewed onto the floor. I used paper towels and dishwashing soap to clean the floor. When I wiped the floor the paper towel was black. Obviously the kitchen floor had not been cleaned for awhile. Shower upstairs is so small you can’t even turn around in it, of note, I am only 5’2” and 147#.

The breakfast has a lot of options although the main meal provided some days is better than others. Rooms are large and clean and the bathroom is nice. The kitchenette is a nice touch although I did not use it much personally. Coffee is actually pretty good in the reception building. Laundry room on-premises was good for my situation and the machines work well. Great desk for doing work,

They stopped doing daily housekeeping and you have to request. That's fine, but most times in the morning I am outta there before I think about doing this. Maybe the times are changing and this is the norm.

Matthew Lexi and Virginia were amazing

I stayed in 2 different rooms and the second room we stayed in was with a loft. It was filthy the oven was disgusting I feel that for the price I paid that room should have been spotless and it's a lot cleaner when I left then it was when I got there. I also feel that we should not have to request a room to clean when I'm paying over $200 a night

The room was more than what we expected! It was nice having Netflix available!

We got a room with the queen bed and pull out sofa bed. We were disappointed to find out that no linens, blanket, or pillow was provided for the pullout bed. I called the front desk and they said we would have to go up to the front desk and get it ourselves. That was the last thing we wanted to do late at night after a full day’s driving and settling down for the night was to have to go all the way to the front of the hotel to get what should have been provided.

Suite was better than I expected. Bed was a bit small but amenities great and cleanliness pretty good. Staff were very attentive at breakfast and decent attempt at variety of starch. Gym space was good and adequate for the small space.

Breakfast was typical fare. Bagels could have been fresher. Coffee could be of better quality. More fruit options needed.

The staff were extremely polite and the breakfast was wonderful. The location was perfect for us to do and see all of Denver. When we return to Denver we will not be looking for another location, we will definitely return here. The rooms were spacious and clean and the staff was extremely receptive and expedient with any requests. Thank you for a wonderful stay.

It was nice and clean and in nice area

We paid $150.00 deposit for each room and have not received our deposit back which comes to a total of $300.00 which the Manager told me that it would be put back into our bank account in 3 business days and we have not received yet.

Staff was very friendly and accommodating to our request for early check in. Studio room was very clean and inviting. Nice and quiet day and night.Breakfast was good too! Will definitely stay there again.

Great staff,clean room. Unfortunately we had to smell cigarette smoke every time we had to go in and out of our room because the guests staying across from us were smoking outside their room constantly.

Poor presentation. Pick up to eat in your room? We left and went to a restaurant to eat. Set up for covid restrictions?

Clean facilities, excellent location and friendly and helpful staff. Consuelo was outstanding with her customer service skills.

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