Ramada by Wyndham Jacksonville I-95 by Butler Blvd

I thought the girl at the front desk was very friendly and very helpful. I wish more people in the world like her. I can't remember her name it's shaquita or something like that she was working the evening shift. She definitely deserves 5 stars and a pat on the back for a job well done. I keep coming back I really love staying there and I've seen her every time and every time she was so helpful and friendly. I have nothing negative to say about her or the hotel as a matter of fact. I will definitely be back. Thank you for making my stay great thanks, Linda Batten.

If I had to choose one thing that I think could be better. It is I think that there should be more variety for the breakfast. Other then that which let me clarify that I wouldn't call this a dislike. Maybe just a suggestion. But I have no complaints at all. Keep up the good work.

Can't really say I liked much, just some where to stay while we were on VACA. But the lady @ the front(heavy set) she was so sweet, kind, & patience with us

The hotel is getting remodeled. The AC didn't work in the room it was hot. The thermometer wouldn't let you go up when trying to change temperature. It smells during the hallways. The pool(rusty) needs to be repainted, and children want to get in so bad, but they thought it was dirty. Housekeeping was out of towels, so we had to wait to take bathes after we came from the beach. Breakfast needs to be upgraded. it wasn't good options to choose

The staff was so helpful and the breakfast was good! The location was good: not too close to the city but near essentials.

While the waiting area was nice and they were renovating other parts of the hotel, the rooms were in need of updating. Our door wouldn't close unless slammed shut and there was a power cord from the 80s where everything was plugged in.

Beds was comfortable, AC was good. Hot water and water pressure was good. Excellent internet. It was close to restaurants ,highways and to where I needed to go. Staff was friendly okay customer service.

It was a slight smell in the hallway, pool area needs to be updated the pool surfaces had black stains and not enough shaded area needs more umbrellas. As well as easier access. Bathroom ceiling had signs of mildew and wall paper needed to be redone .

I liked the location and the convenience of being able to get to the town center or the beach in less than 15 minutes.

There wasn't very much hot water. We would get in and the in less than 5 minutes the hot water would be out and it would be extremely cold. We brought it to the front desks attention and she told us she would send someone up to look at it or move our rooms and they never did, which was frustrating. but other than that there was no complaints.

Attractive, renovations show they’re trying to upgrade the property. Room was quiet.

Had issues with the electronic door key, had trouble getting it to “see” the card. Desk clerk said they would notify maintenance. Informed at check -in of $100 security deposit to be charged to my account until room was cleared. This wasn’t mentioned in the listing. Balcony over inner hallway (2nd floor) accessed by sliding glass door and serves two adjacent rooms. Security issue if guest forgets to close their door. Additional grab bars in the shower would be helpful.

I don’t try

I was at the hotel 5 days ago and the asq me for 100 dls deposit and until now l don’t have my money back to my account

This hotel is being updated and the work so far is great. Check-in was fairly simple. The rooms were spacious and clean. The pool area was exceptionally attractive and our group. The location worked out great for our family of 14 to get up, have breakfast and make it to the cruise terminal in time for our check-in. I would definitely stay here again.

The only negative comment I would have is concerning the 100 dollar per room deposit that goes on top of your room charge. In our case that amounted to 400 dollars. The charge was reversed once they verified that there was no damage to the rooms. It took about 3 days for the money to show up on my card statement. I'm just not accustomed to that practice and can see how there could be issues with this type of system.

The room was clean and comfortable beds

Front desk took a long time to respond to an issue reported.

The staff was amazing and the breakfast was very good!!

The key cards would not open out room doors . We would have to try it 6 to 8 times before one of them would work. Also on our last night a group.of people had rented out the all for a Kinsenietta which is fine but if you have guests that paid for a room and they have there music blasting you should not put people in rooms close to the banquet hall. These were the only 2 issues everything else was great!!!!