Extended Stay America Suites - Jacksonville - Lenoir Avenue East

I would have preferred they offered Dark roast coffee as well in addition to light roast.

No dark roast coffee available I could not open the curtain inside the room for natural light to come in because I was on the first floor and anyone passing by the room could see me. So I felt I had no privacy and when I closed the windows it was too dark for me during the day.

The staff went above and beyond the dishes let the little bit be desired the cue can utensils left a little to be desired but overall everyone was super nice the room was comfortable we enjoyed our stay.

I didn't like the fact that I didn't have a full set of dishes for the kids I had no glasses to drink out of my cooking utensils were very flimsy and the pots and pans were good though and there's only one trash can in the whole room.

for the price, it is a comfortable stay even if it is just for one night.

we’ve stayed here before and it was great everything seemed to be fine, it is a little confusing because there are two extended stays next to each other so you have to pay attention to which one is which (I didn’t know that at first). my only issue was that the second time we stayed our AC in that room seem to not work as well but other than that it was great

Rooms were clean

Breakfast could use some work and they don’t tell u about deposit threw 3rd party app

The front desk,the accommodations, microwave in room,mostly clean,working tv,a/c worked, iron worked,and quiet at night.

Small hair on one towel,one trash can,fridge noise,and problems with curtains even after asking for assistance.

Security keyed laundry / vending room has multiple washers and dryers... Traveling alone, I'd been on the road for a few days. So that was good. Full size fridge, 2 burner stove, kitchen sink... Big room, big bed.

Cold drink vending machine was out of order the whole time. Maybe other levels had one working

There was no breakfast because of COVID, but the room was clean and nice and comfortable. The staff was friendly and helpful. I enjoyed staying there.

Having the breakfast back would have made it better. Or at least coffee in the morning. Maybe put Keurigs in the rooms so people could make their own coffee in the mornings.

That they gave us a bottom floor room so my spouse who's on cruches wouldn't have to walk so far (he had surgery on his foot and was in pain). The room was clean and spacious and quite comfortable.

The shortness of the stay.

Location and staff

Not enough supplies

Staff

The cigarette smells