Sonesta Simply Suites Jacksonville

The bed was quite comfortable and cozy. I ended up going down to St. Augustine for the day, and it was a bit closer to that as well. It is outside the city, but is close to a lot of different things. The room was a pretty good size, with a comfortable work space as well as plenty of outlets (just have to figure it all out with all the devices). Not very noisy at all. Had a kitchen if you wanted to do some meals or whatever on your own. Also a bonus was the laundry was free (as was the gym, but I was too tired to use it)...which was nice so I could do a load of laundry and continue on my trip with all clean clothes!!!

The shower was a bit odd to me as it didn't have a lip on the stall, and so the water went a little bit onto the tile as well. The door to the room had to be pushed or pulled really hard to close it. The AC unit had to be done using the one on the wall, not the one by the window (but they did tell you that at the desk, just had to keep remembering). It is a little away from town, if that's where you needed to be (fortunately I was a little bit of everywhere so it didn't bother me on this one).

The staff was excellent The room was very welcoming

Taking a shower The tub would fill up instead of draining like it's suppose to.

THE ROOM WAS VERY CLEAN,THE BED WAS VERY COMFORTABLE,AND I FELT SO GOOD ABOUT MY STAY . MY FAMILY REALLY ENJOYED IT TOO!

I WISH IT WAS BREAKFAST SERVED AT THE HOTEL

the room was bigger than expected. bed was very comfortable.

no hair dryer.

The room was cozy and just right for our stay. The lake in the back of the property along with the gazebo and fire pit were a great touch also!! The front desk staff were so nice and eager to assist at anytime….Even with a simple request to help with our fire stick remote!! My husband and I were very pleased at how the gentleman at the front desk went above and beyond for us!! I hate that I can’t remember his name but he was the real MVP!!! He was there on May 26th when we checked in at around 7:00pm est and on June 2nd when we checked out at around 9:50 am est. I hope corporate sees these reviews and that this narrows it down to the gentleman that I’m speaking of because he needs a bonus or something because he’s the absolute best!!!! We can tell that he’s genuinely a great person! We will definitely be back!!! Sincerely, K. Henry

I have no complaints

Great value, very clean!

No breakfast and dated facility.

We loved the Gazebo, the benches, and the pond and surrounding nature view. The room was a nice size for 2 with a mini stove top and fridge/freezer. I recommend bringing a skillet if possible. They also offer laundry services and a fitness center with complimentary coffee. I would bring condiments from the local Walmart. The bed could be updated but the room including the sheets were clean. Everyone from the staff was friendly.

There were multiple centipedes in the bathroom, but overall it was a nice comfy place..

Centralized location, friendly staff and clean environment.

👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽Everything thing was A1 Wonderful/ Perfect/👍🏽👍🏽👍🏽👍🏽👍🏽Super Clean. all the way to the toilet 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽. The pei at front desk Wonderful & the Ladies that clean Room. Did @ Doing a Wonderful job👌🏽👌🏽👌🏽👌🏽👍🏽👍🏽👍🏽👍🏽👍🏽NEED A SMALL RAISE. IF CAN

Everything was wonderful. No complaints here...........🤫🤫🤫🤫🙄🙄🙄🙄.They forgot I wanted a Roll in Shower, DO TO MY POOR BALANCE........BUT THE GRAB BAR IN TUB WORKED👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽😱