Holiday Inn Express & Suites Miami Kendall, an IHG Hotel

We stayed here to visit the Everglades and the hotel was perfectly located at around 35 minute drive from Shark Alley. The pool was a lovely added bonus as was the breakfast which I hadn’t realised was included. We were delayed leaving due to bad weather and the staff were so accommodating and extended our booking free of charge for a few hours. rooms we clean and comfortable, staff helpful and friendly, shop for small snacks and drinks was really useful.

Nothing it was all good.

The hotel provided everything we needed. The rooms were booked were actually big enough, they were clean, furniture was in good condition and the breakfast was okay too. The Staff was always helpful and friendly. The airport wasn’t disturbing at all. So all in all good value for the money.

The location was a bit outside of town so we really had to drive for everything. What again is a big thing for us in a negative way (and we experienced that in 3 other hotels throughout Florida too) everything being served for breakfast comes in plastic. Plastic plate, cutlery, coffee cups, literally everything. Waste consumption should be definitely reduced and plastic should be replaced by reusable dishes.

The hotel was very nice and so were the staff. I liked the idea of getting coffee any time of the day gratis. The breakfast was more than satisfying.

We stayed at the Holiday Inn Express at two different times during our stay. The second time we returned, we had a room on the second floor and it was near the elevator. We constantly heard the elevator going up and down all night which was very annoying. The pool could have been a bit cleaner. Other than these two things, our stay was enjoyable. I liked the idea of free parking. I would stay at the Holiday Inn Express again, should I return to Florida.

Check into this for a family vacation , When checking in we met the most caring person at the desk. She was in the mitts of training somebody but still me the time to make sure you were happy and all your needs were met. She worked on a second shift. Cannot remember her name, but I’m sure if you meet her she will treat you the same way she treated us wonderful and respectful. More companies need people like this. The next morning I talk to the hotel manager and informed him how polite this young lady was and professional. I wish her years Of success and advancement throughout the company.

Everything was great.

THE LOCATION WAS CONVENIENT FOR MY TRIP. THE ROOM WAS SPACIOUS, CLEAN, AND THE BEDS WERE COMFORTABLE. CHECK-IN WAS WAS EASY AND FAST AND THE FRONT DESK CLERK WAS FREINDLY.

I KNOW WE ARE IN A DIFFERENT WORLD WITH THE EXTRA CAUTIONS. THE BREAKFAST AREA IF SOMEONE CAN BE AROUND TO HELP SUPERVISE OR FACILITATE THE FOOD STATION. A FAMILY OF 5 KIDS WAS IN THERE WITH US AND THEY LET THEIR KIDS SNIFF AND PLAY WITH THE BREAD/MUFFIN AND PUT IT BACK WHICH WAS A COMPLETE TURN OFF. NO ONE WAS WATCHING THEM. (UNMASKED)

The place is very nice and clean. The staff is friendly. The reception people, especially William were very nice, they also wrote me a list of recommended places to visit in Miami when I asked them.The breakfast is very decent. The housekeeper fold the towels in a very nice way :) The only disadvantage is the hotel’s place is a little far from the beach, but it’s at more affordable price.

It was clean, nice and for the price... GREAT!

The ice maker went down on all the floor, and the front door was stuck open (I didn't care), but it was stuck closed after running errands, and I couldn't get in. The traffic trying to get out is HORRIBLE, HORRIBLE!!

Location, room, breakfast. Great pool!

Room floor was not properly cleaned during our four night stay. There was a Cuban housekeeper that spent a lot of time cursing (I’m Cuban, I understand what “no me da la resingá gana” means). 5th floor icemaker was broken during our whole stay.

Liked the fresh water and cookies in the front Cleanliness

No fan in the bathroom Wished breakfast was a little later till 10 am Staff had no knowledge of local bars ..we ended up using Google Security deposit and fact that we don't get money back for almost 1 week!!!

It was super nice the staff was nice, it was a clean hotel we stayed 9 days with kids and it was a relaxing quiet place .

The only thing i would say is to switch a little bit the breakfast because it was almost the same of the same but super pancakes very delicious.