Comfort Inn & Suites Melbourne-Viera

I had to come to Florida from Puerto Rico to see a family member in a nearby Assisted Living facility. The staff at the Inn gave me a very warm and friendly greeting. Everyday they were warm friendly and accommodating. I would like too commend the following staff: Kailey, Zein, Kira, Shawtiers, Alyssa, Kevaugn and the house keeping staff who's names I did not have. In todays environment it's not everyday that you get a complete staff that provides outstanding and excellent service. Clearly the comfort Inn Corporate and Administrative staff have done an excellent job in their training and support of their staff.

There was nothing I did not like.

Wonderfully friendly and informative staff. Directed us to a lot of wonderful local sites. Liked the flooring with no carpet. Plenty of options for breakfast.

Showers need a deep clean and recaulked. Flooring needed cleaned better before or check-in.

For the price, location, and quality, exceeded my expectations. I've had a lot of hit or miss experiences with Comfort Inns, and this one was totally a hit. The staff were mostly friendly and helpful. The breakfast, while small, had lots of variety and constant restock. The rooms were spacious and the beds were very comfortable. Plenty of carts available to bring luggage up and down. There was even an issue with their system prior to our arrival and they were very proactive in handling it.

The parking lot and building set up is a little weird and precarious, as is the pool location. The AC didn't quite cool the whole room, even on the coolest temp and highest fan running. The bath tub could use an update and the hot water wasn't super consistent. We did have one staff member be quite rude a few times, but she was definitely the exception.

I like the breakfast selections food was hot and fresh. The room was very comfortable clean and equipped. Staff that I came in contact with was courteous and professional.

First visit - despite living in area for many years - we were greeted by a young man at the front desk with a smile and great attitude ... this sounds simple, but isn't always the situation at some lodging locations we've used! Fairly recent renovations - the rooms were nicely appointed with newer elements and nice decorating. Very clean rooms with laminate flooring which helps in keeping the rooms clean. Great bed/mattress and overall, a very pleasant experience. Breakfast was very good with many choices. Will include them for future visits to the area.

The place was nice and very clean and quiet. Nice location.

The clerk that was on Friday night was very rude and racist. She said when my family came in ( Omg look at all those black people). Do all yall need a room. She was very rude and snappy with us. In the photo you will see the clerks that was rude and called us all black people. No one apologized to us or anything. I made a complaint nothing still wasn't done.

Convenient location near I 95, also within 15-20 minutes to downtown Melbourne and the beach. the King bed was very comfortable and the room was clean. The refrigerator in the room was a nice mid size, not too small. The Staff was friendly and helpful. Also dog friendly , we had our dog with us, and the up charge was only $ 20.

Not really many complaints! The floors were hard laminate , no carpet. which is understandable in a dog friendly room in order to keep clean. , just would have liked a floor mat or two. The breakfast was adequate, Eggs were salty.

I had a place to lay my head Literally thats all I did. Unfortunately arrived very late in the evening due to circumstances. Disappointed I couldn't have arrived earlier in the evening.

Door key did not work at first, but after trying a few times it eventually worked. Breakfast was just run of the mill hotel food. Why can't you change up the sausage every once in a while and make it bacon. Everything goes better with bacon!!! They ran out of regular coffee and never made more sadly...

The breakfast was good, what made are stay exceptional was a staff member named Barbara who went over the top to make everyone feel welcome! She really made our stay there and not just us but we saw her do this for all the guests!! Don't lose this emp loyee!!!

The only thing would be to say the pool could be bigger but really this was a great place to stay and will stay here again when I come to stay I. Melbourne.

I appreciate that it was a clean motel. I really liked the hot breakfast. Staff was very friendly and made our stay really nice.

I didnt like that our credit card was charged twice and had to go to the front desk to take care of it. The great thing is the staff corrected the problem as soon as we went to them about it.