Holiday Inn Express Hotel & Suites Palm Bay, an IHG Hotel

Room was very nice, bed was comfy and the pillows were great. I liked how the blinds came down instead of closing in the middle. We were able to block all of the light.

Front desk woman was sort of unpleasant when she couldn't find our booking. She had my first name, a misspelled last name, and the exact amount and when I paid. Not super helpful. We had to call booking.com to get things sorted out. She was real nice after she knew we were actually customers. The breakfast was ok, pancakes were the best thing.

Breakfast was great everyone in the family enjoyed it. Rooms were clean and well stocked. location for us was great. can't say enough about how pleasurable our stay was and any time we visit if available we will stay here. Thank you

Actually, there wasn't anything we didn't like about our stay.

Breakfast was good. Room was clean and comfortable but

I traveled with my service dog who assists me in mobility. I was told by the cafe worker that she wasn’t allowed to help me in the service line. I didn’t push it, but my understanding is that service dogs go wherever the person who is being served goes.

The breakfast was good. It was convenient to have it there before traveling back home. The hotel location was close to everywhere we wanted to go. I love the water wall that was in the dining room. It was attractive to look at.

I believe the wall decor that was in the dining room that had a canvas and plates on it was unattractive to me. It is not a big deal. It just did not appear tasteful to me. Other than that I cannot complain.

The staff was very friendly, the hot breakfast was great, and the room was large and clean. The location was a little busy for us, but the hotel was nice.

The only thing we didn't like was the location for our needs. The road was a busy one.

Super clean rooms (Thank you !) VERY comfortable beds, pillows, & linens. Hot breakfast & nice pool/hot-tub & friendly accommodating staff. Also a convenient COFFEE station available in the lobby for us 24/7 coffee lover's. Huge PLUS in our book.

We felt it was a tad bit pricey for its location being near the highway (including the deposit & pet charge) But we were super grateful that they accept pet's as we never leave home without our well behaved senior fur baby. Otherwise, we thought everything else there was great & plan to come back to visit the area again in 2 weeks (family moved there so we'll be coming to visit very often as it's only a 2hr drive for us), but unfortunately we probably won't be able to afford those rates for a 3 night stay (with our budget) as opposed to the 1 night stay that we truly did enjoy there. We were hoping for them to be our "Go to" place for our family visits.

The location was convenient to restaurants, and to the space coast stadium where our sons tournament was. Our games finished earlier than anticipated, so we arrived to the hotel 2 hours prior to the check-in time... the hotel accommodated all of the families and allowed us to check in early, and enjoy the pool.

No complaints.

The breakfast choices were amazing. Everything was kept filled and available.

We were in an adjoining room. When the room adjoined to ours had some one in it, we could hear everything from their room. It was late and it sounded like they were standing at the foot of our bed talking!

Great stay to be able to go to beaches on the East Coast of Florida. Check in staff was very helpful. Morning checkout person was on the shy side but did answer my questions when asked.

We asked for rooms together and got rooms at opposite ends of the building. It wasn't terribly bad and we made it work.

Breakfast was great and a nice variety was offered. The room was clean and larger than expected. The bed was extremely comfortable and we enjoyed the shade that kept the room dark in the morning. We were extremely pleased with our room, staff and overall hotel stay. Would definitely stay in any Hilton and would highly recommend.

The towels for the pool could have been bigger and softer.