Metropole Suites South Beach

The suite was very nice and the location was excellent!

Our stay was mostly interrupted by a very noisy guest that constantly stomped, fell across their suite, and set off alarms. If they were moved to a ground level suite, our stay would have been pleasant.

Location was very ideal in the center of everything soon we were able to mainly walk to all restaurants shopping stores and beach unless we needed to go off the strip. The room was very large and was very convenient having a full kitchen. The one bedroom apartment was super clean felt COVID-19 safe and they had more than enough space to accommodate a party of 5 though it was only two of us. A little splash pad pool outside was cute but it would have been nice to at least have a full size pool.

There wasn’t anything to do on site, Two days out of form it rained on and off. Though it was still beautiful it would have been nice to have a pool when we weren’t able to be at the beach.

Location was great! Plenty of space. Perfect for two people. Great price for the location. Super close to the beach. The staff was very friendly and accomodating. Target was super close so we were able to get things to make our stay very comfortable.

The room wasn't cleaned very well after the previous guest. The bathroom had hair in it and food remnants on the stove and in the drawers. There wasn't enough working lights.accommodating. Pictures on the website seem dated and are a little deceiving.

The room exceeded our expectations due to it's size, cleanliness and location. The hotel offered unlimited free drinks between 5pm-6pm, which was fantastic! The staff were very friendly and helpful, especially the bar staff like David.

The only slight problem was that we were told that the room was only cleaned every 3 days that we were there, on our 3rd day it wasn't cleaned but we went to reception and they gave us the fresh towels and changed our bedding straight away. They also didn't have luggage storage for us when we checked out for our later flight.

They didn’t bother us and we were a tab loud

That when 10:15 came around they were knocking on door to clean and checkout is 11am I don’t like that it make me feel rushed so I left 30 mins early before check out

The location is amazing. The suite was huge with a comfortable bed and a nice couch. Beyond a negative check-in experience, everything else was perfect.

The check-in process - reception isn't always open, the receptionist said a different check-in time than in the booking, waited for 45 mins to be checked in; the suite didn't have toilet paper, trash was not taken out, one towel was stained. No doors in the bathroom is a bit strange.

I enjoyed every part of this 5 nights stay. The 2 bedrooms apartment was very spacious, just like on the pictures. Well equipped kitchen, rooms were clean, AC was working great, it was calm despite the proximity of the 'party neighborhood'. The beds were amazing which resulted in an unbelievable quality of sleep. We had fresh towels delivered on request, beach towels were provided as well, coffee maker and coffee tabs in the room, room service on request, small pool not too busy to enjoy some time on a nice patio. Amazing location, just 1 block away from the beach and close to all the restaurants, shops and entertainment facilities. The staff was exceptional, probably one of the best I've experienced. We have been welcomed by Ruth and Santiago (General manager) who were supportive and available at any time, for any kind of request just to make the guests satisfied. They've allowed for an early check in and a late check out to help us handle our traveling plans and time. If I go back to South Beach, I'm not going to look for any other place to stay in. Thank you for such a beautiful week!

I was able to check in early and get an extended check out. They were very accommodating especially for a last minute booking! Was very pleased with the room we got, it ended up being wayy better than the first hotel we stayed at. Next time I'm booking my stay here! We got a one bedroom with a walk-in closet and ensuite bathroom. Decent size living room and kitchen, it was unexpected but amazing to have the extra room! Wish we stayed longer here.

Not a thing

Every physical aspect of the property was amazing. Location was ideal, convenient, spotless, and very cozy! Decor was beautiful. Sizing and space was perfect for King bedrm suite.

I didn’t like that inconveniently there was no one at the front desk my entire stay for any assistance, questions, and to check in, other residents and I had to physically go to the Whitelaw property. Also website and booking info does NOT pre advise customers that there is no designated parking associated w this property!

The staff was all top-notch. They made my family and I feel welcomed from the beginning of our stay. The room we were in was beyond our expectations. The GM was a fantastic person to us and treated us as if we were a type of family to him. I will recommend this hotel to anyone who is looking for Great accommodations at inexpensive prices. The rooms were quiet and extremely comfortable and clean. Being only a block away from the beach was wonderful as well. They also treated our daughter with respect as well as us!!!!!!

Parking was the only drawback. Thanks to being handicapped, helped with that.