SLS Brickell

I liked the environment. Very clean and smells great. No complaints very nice and comfortable. Room service was good as well as restaurant downstairs.

I didnt like that there wasn’t complementary water in the room. They had a bottle for sale in the room. But I think complimentary water should be included in all rooms.

the location was excellent, the staff were pleasant and helpful. Marta stood out amongst them all! thank you Marta

my top complaint would be I noticed many ejaculate stains on the bedding, that was gross. Then there were tiny annoyances like the refrigerator was packed so full it didn’t cool well. The television remote wouldn’t work, I had it switched out. next remote didn’t work, switched out. third remote turned on the TV but when I tried to change the channel, I realized that didn’t work. finally just gave up. my fault I didn’t check. There is a club inside the hotel, I went, it’s badass! but when you’re trying to sleep it’s incredibly annoying!! constant bass until 2am or so. I’d probably stay here again but i’d insist on a higher floor and I’d take a black light with me 😬

It has an insane location in the middle of Brickell, which is affordable compared to other options. We were 8 in the group so the rooms got pretty messy but the cleaning staff made them look brand new when we came back. The ladies at the front desk are accommodating, I also got a package delivered 7 days before my arrival and they held it and got it delivered to my room. We arrived at 11 am and THEY GOT OUR ROOMS READY!!!

Everything was outstanding

Loved the staff amazing

Didn’t like how they tell you at the end of your stay you have to pay resort fees which are $30 a day plus tax . Why doesn’t going to the pool or towels come with staying at the property ? This part of the stay I didn’t like it felt like a gimmick.

I always stay at SLS Brickell and I always get consistently great service from check in to check out! Friendly staff, clean rooms and facilities. The gym is great too. I used it nearly everyday. The pool bar and lounge on the terrace are buzzing at weekends. Good place to meet people and socialize. Everything within walking distance! They also have on site covid testing which makes it easy if you are traveling to a place where it’s needed. Overall a great stay again!

The beds were very comfortable! Hotel smelled pleasant. Great balcony size, not nearly enough furniture on the balcony in the suite.

Room service was only available till 4pm. We were in the presidential suite and didn't have our room cleaned each day because we were sleeping during most of the day. Turn down service would be a nice touch. There were ants in the presidential suite. We had to call downstairs several times for the same requests.

The front desk was absolutely phenomenal and very helpful! Everything was very clean and I felt secure. The rooftop pool was beautiful and the food was good. The views were amazing. The staff by the pool were great hosts!

Staying at the SLS for the first time was amazing! The hotel was spotless, the staff was very kind and accommodating and the restaurant’s food was superb. Our favorite part of our stay was our 7th floor balcony with breathtaking views, the pool and the cozy robes that we didn’t want to take off. We also loved that the SLS is family friendly and has a car service. I was sad to leave but we will be back next year!

My only complaint is that we didn’t know our suite had no microwave or that we had to request one in advance. But we enjoyed ourselves so much, it definitely wasn’t a deal breaker.

the staff were very friendly and helpful, specially Jerome and they dropped us to the shopping mall nearby.

facility to make tea in the room although when I asked for it housekeeping did provide. We can see that it is not important in US because people drink coffee.

the location and the view are excellent. rooftop pool. five minute walk to the people mover or Publix. easy access to shops and dining. personnel very helpful

the parking costs and the cold bar were a bit much but I suppose that is to be expected in Miami