Holiday Inn & Suites Atlanta Airport North, an IHG Hotel

The room was nice, quiet and comfortable. My bed was wonderful and I love pillows, so I was in heaven. The location was definitely a plus for the stay. There were restaurants in close proximity as well as gas stations; it was relatively accessible to downtown Atlanta and only one exit from the Airport.

The elevators, I couldn't understand why they were all the way on the other end of the hallway. So in saying that, if there was a large party/family or group of people checking in, they would be making a lot of noise going down the hallway to get to the elevators. I guess the same could be true if the elevators were centrally located and the travelers had to travel down a long hallway to get to their rooms.

We were stuck in ATL after a flight delay, so we arrived very late to the hotel. The front desk was available and very welcoming. The associate that assisted us was funny and helpful with helping us get settled and find toiletries for the unexpected overnight stop. It was a welcome exchange, and we are so grateful for their hospitality and to her for going above and beyond. The hotel is clean, and the breakfast had pretty good options. The location is great for reaching the airport easily. Though we did not take the complimentary shuttle, it's an excellent service to offer clients 24/7 and every 30 minutes.

The hotel was very secure! You needed your room keys to get in and out of the parking lot, up the elevator and through most of the doors (besides your room). Also, it was very clean. For our stay in particular, that was a huge plus as we had been staying somewhere that wasn’t clean at all. We felt very comfortable. And the restaurant/bar area was very nice. We didn’t go, but it looked nice!

We were a little shocked that you had to pay $14 a person to get breakfast. We were under the impression that there was a free breakfast, similar to most holiday inn branches.

The shuttle was very convenient and timely to and from the airport. I did not get a chance to eat breakfast. The room was accommodating. Staff was very nice, room service was quick when needed. Kitchen/Bar staff were made good cocktails and was informational about the popular visiting locations and eateries.

The advance request by phone and e-mails for a change on bed accommodations from a king to a double queen prior to arrival thru booking .com and the Hotel which failed. The change happened on the next day which was an inconvenience of moving all of the personal items from room to room. No pool.

SCHUTTLE FROM AND TO AIRPORT, GOOD BREAKFAST, GOOD BEDS.

There is one crazy lady attending the breakfast. She is speaking loud all the time, remembering us that a tip is appreciatted (before we sit) and keep talking loud during all our breakfast. No peace. Make me and my family felt so unconfortable. My wife asked a knife and fork and the woman said rhat she has asked before if we want and my wife had said that no and start speaking loud again that my wife was mad and mean. It was a very bad experience. The hotel should deliver a trainning to the workers. Peace in the breakfast please. OK

Breakfast was yummy, staff was so friendly and accommodating, housekeeping was quick when we needed more TP and blankets for the sofa bed, bartender and restaurant staff were great. Loved that the bedroom was separate from the main TV area. Oh, and we had a balcony!!!

Had to pay daily for parking.

Khalyla. She was the highlight of my trip. She made my night. Her name means best friend, and she was truly the best thing about my stay. Give khalyla a raise. I repeat, if your establishment stands for its core values, Khalyla should be recognized in every single way, BUT most importantly, she should be rewarded financially BIG TIMES. Grateful for your excellence, integrity, and ORIGINALITY, Miss Khalyla. I dare you to post my review at the entrance where EVERYONE can see it.

Check out time was too early for my liking 🙂

The staff were awesome....especially Taylor Lisbon who helped me with a long term parking question I had for a future stay. She was very friendly and accommodating. Also, the airport shuttle was great. My friend was nervous about navigating the airport check-in situation so I rode the shuttle to the airport with her, got her through check-in and all the way to the TSA Precheck line and then rode the shuttle back to the hotel to retrieve my car. The shuttle driver was very helpful making sure I knew where to meet him for my ride back.

Nothing to complain about at all.

I wouldn't change a thing! From the transportation driver Ron to the bartender Marty, this trip was a great pleasure! 👍 Transportation service was rapid and reliable. The front deck staff service was polite and professional. The food was tasty, flavourful and delicious 😋 the drinks perfectly made! Thank you I will be back!

I didn't like 😕 my trip was too short! I will be back looking forward to the same service!

The stay was great! Would highly recommend. Very friendly at the service desk and welcoming atmosphere everyone was helpful. Bentura picked me up with their shuttle service..Hector brought my bags to my room. Letty the bartender was very nice and gave great service. When in Atlanta I will stay there.I liked everything from the layout of hotel everyone was able to sit in the lobby and feel safe from COVID everyone were a mask. The breakfast was good. Ours was a nice suite and big felt like home away from home. Very clean and bed was very comfortable.

I have nothing for that question.